City Navigator 2014.40 is out - installation issues

What different on 3.3.3 from 2.4.5???

Actually MapUpdater 3.3.3 replaced version 3.3.2. The difference is that 3.3.3 works with the CN NA 2014.40 map update and 3.3.2 didn't.

You might be getting the versions of MapUpdater and Express mixed up.

Perfect!!! I used MapUpdater v3.3.3 to download and install 2014.40 without any problems whatsoever.

Damn, I'm glad I waited and didn't use that POS Garmin Express! Why Garmin even has 'Garmin Express' is beyond me...

I used Garmin Express (for the first time in a long time, maybe ever), and at first thought all was well.

My sequence, which might be relevant, was for an 855, than two 3790LMTs. The next day, my wife complained that her 3790 had switched from Jill (American English) to male (probably Jack).

Today I used my 3790 for the first time, and sure enough it was male. I found the settings page for voice, and was shocked to see just two voices on offer--Jack (American English), and Kristine (Latviesu Valoda).

I also tried my standard voice recognition startup command "Listen up, George" which hardly ever fails in decent background noise conditions, and it failed.

In a recovery attempt I launched Garmin WebUpdater, and checked the "I want it" boxes for the various American English voices and also speech recognition.

After disconnect, and two reboots, my 3790 offered me all the voices I had selected for "update", plus Kristine (Latviesu Valoda). Selecting Jill worked, and so did a brief voice recognition test.

Grumble.

I discovered the same thing on my 2595 just a short time ago!!! The TTS voice set to "Jack" and "Karen" was GONE (which I have always used from the beginning) I had to use WebUpdater to get it back.

Obviously the problems with this iteration of Garmin Express are much worse than first thought. There is NO WAY this can be blamed on my laptop settings, programs, Microsoft or Global Warming! I can't help but worry about what else has been "modified".

I'd suggest everyone fire up a route and confirm who is now talking to you providing the instructions!!

I just discovered a problem with my new 3597LMTHD caused by Garmin Express. When I updated the map a couple of days ago, it apparently removed all my installed voices ... the voice folder was completely empty. I have now removed Express from my computer, so I tried to reinstall the voices with WebUpdater and myDashboard, but none of the English voices were listed as available for update/install? Fortunately I had made a backup before I used Express to update the map, so I copied the voice files from my backup and everything seems to be OK again.

My 755T and 855 nuvis did not lose their voice files. But then I used the cloning method on those two units, so Express never had access to the voice folders. On the 3597LMTHD, I let Express update the unit directly ... big mistake!

Right now GE tells me 3 hours to download full coverage of 2014.40.

But to get there I had to uninstall "NetFramework 4.5" since the update using GE failed several times. Downloaded an update alone, it would not take.
Then downloaded NetFrameWork 4.5.1 and eventually it got installed. After that GE is now installing 2014.40.
I'll leave it alone now and come back in 3 hours to see if it is installed to the computer as well as the Nuvi 855.

So far I have never had a problem updating maps. A few problems with large JCV files but not maps.
My last update was using GE. After the update I use local system and MSconfig to shut down GE so it will not run in background.
Today I activated GE it went to the web site and said NO UPDATES. I went to MyGarman an got the message No updates no new maps and you need to download GE. I thought that was kind of strange since GE was running. I clicked on the download and what the heck it downloaded the new map, no notice of a download and I only noticed because Network showed the activity.
I let it download and upon completion no notice the download just stopped. I took a chance and unplugged the 1450 when it came back up shut it down, plug back into PC and the map transferred. Copy & paste the large JCV and all is well!
It too 1 1/2 hour to download usall 30 min to 1 hour I just found this all kind of strange but it turned out OK so I'm a happy camper.

and loaded with no problems.

I also needed to use WebUpdater to recover speech recognition & the deleted voices. All of my voices had been deleted by GarminExpress except :
English_American_Jack
English_Australian_Lee
English_British_Daniel
English_British_Emily
Nederlands_Claire
Nederlands_Belgie_Ellen

Double Grumble!

Mark

I use a very edited "JACK" version.....

Actually, it's the ONLY voice I have (Deleted others to make room for on-board Maps, prior to start using SD card!)...

The night I downloaded the new maps, after reading about request Garmin suggesting installing on mount to test... I did take it out in the car (Even with all that snow outside---- IT IS TERRIBLE IN CHICAGOLAND!!!

My Edited version of Jack remains, and I did use Express!

I noticed if you go to GE...you click on devices scroll down to optional updates...there you will find different languages to update got most of them back if not all...I guess if you don't update voices when installing 2014.40 maps then you lose them. Crazy!!

When you find the optional updates...you check the languages you want to update!

I'm kinda wondering if the recent update of GE right after the 2014.40 maps was available to download was part of the reason why Garmin had a new update for GE because of issues with the voices in English being lost!?

thx i'll try it on the next unit - missed it on the first.

Thank you for your help.!!
I will try this now, otherwise I just read is a new version of Mapupdater.

http://download.garmin.com/lmu/GarminMapUpdater.exe

Cheers....!!

Use The Clone Method

dysonsk wrote:

I already download the new 2014.40 map in my Nuvi 3590LMT and to my computer ( Win.7 64 bits) with GE without any problem.
As almost here in the forum, Mapupdater is not working for me.
Mapsource, doesn't recognize my device ( before was not a problem ). In some place I read than Mapsource is not working with the new models.
Mapinstall, show my device+ SD, but at the time of choose, only can send to the device.
Please, I appreciate if someone of you can tell me how I can save or transfer the new map to a Micro SD card.
Thank you for your interest.!!

Thanks to forum member alandb he has provided comprehensive instructions on how to send a map update directly to an SD card using the cloning method.

Read the instructions at the below link:

http://www.poi-factory.com/node/39231

Use The Clone Method

dysonsk wrote:

I already download the new 2014.40 map in my Nuvi 3590LMT and to my computer ( Win.7 64 bits) with GE without any problem.
As almost here in the forum, Mapupdater is not working for me.
Mapsource, doesn't recognize my device ( before was not a problem ). In some place I read than Mapsource is not working with the new models.
Mapinstall, show my device+ SD, but at the time of choose, only can send to the device.
Please, I appreciate if someone of you can tell me how I can save or transfer the new map to a Micro SD card.
Thank you for your interest.!!

Thanks to forum member alandb he has provided comprehensive instructions on how to send a map update directly to an SD card using the cloning method.

Read the instructions at the below link:

http://www.poi-factory.com/node/39231

Thank you muell9k for your help !!.
I will try this or the new update for the Mapupdater which is just released.
Cheers..!!

Downloaded with GE and no issue

Similar results as others with my Nuvi 2495:
- update with Garmin Map Updater (v3.1.14 and v3.2.2) failed.
- installed GE, turned the automatic options off and removed the autostart capability from my pc.
- updated with GE and lost voices, including my fav, Jill.
- ran Webupdater and got the voices back.

In the future, I'll use Webupdater for firmware and GE for map updates, making sure it doesn't remain running on my pc.

You tried using two old versions of MapUpdater! Why didn't/wouldn't you use MapUpdater v3.3.3?

Everyone (including myself) that has used MapUpdater v3.3.3 has reported that it has worked flawlessly.

Koot, when 2014.4 came out, I tried both versions of MU myself (before 3.3.3 was available). Both failed, but the reason I did that was one or two map updates ago, 3.2.2 did not work but the older version did.

I understand, and you are correct. I was actually directing my statement to 'sailornorm'. That said, I realize many people tried using whatever version of MapUpdater they last used to download and install 2014.40 without success. They key (of course) was to wait for Garmin to update their MapUpdater that could successfully be used with their latest Map Update 2014.40, which of course they did. It's just that it took a couple of days to get the v3.3.3 MapUpdater.

In my case, being lucky helped, since I had gotten 2014.40 using MapUpdater 3.2.2. Apparently I was the only one.

However, for 2015.10 I'll be ready with 3.3.3.

That is unless Garmin updates it once again to work correctly with 2015.10.

I am going to try mapupdater on my 1690. I don't like GE so hopefully I can get it to work. Mine does have an option to install to SD card. I haven't used it yet, but will see this time.

EXCEPT: It never even occured to me to wait/look for for a new release of Map Updater when the new map version was released. After all: why would they release the map and follow up a few days later with a new release of Map Updater? That makes no sense, especially to the average (majority) customer that has never heard of this site or is familiar with the major issues in the past with map updates using Garmin Express or Map Updater.

Most people would go to update their map, see the two available choices available, and pick one. If you DO try and update with a version of either that's no compatible/old, it should seemlessly provide the latest version.

williston, I totally agree 100% with you.

Garmin should have tested their MapUpdater to see if they were pleased with its ability to download and install 2014.40 successfully...and if they were not pleased, then Garmin should have updated the MapUpdater before ever releasing 2014.40 to the public.

For a long time now I have been under the belief that Garmin uses their customers as Guinea Pigs to see what works and what doesn't. (I suspect they monitor POI Factory threads too to see what is working and what isn't! If they aren't, they should!)

Maybe what Garmin should do in the future, before releasing their most recent Map Update, is to release a 'Beta' version of the Map Update for 7-10 days. Then, people that are willing to take a risk or battle through download/install problems can be the 'pigs' for Garmin concerning their download/install programs. That said, the problem is not the map itself - the problem has always been the programs Garmin uses to download and install their map.

For the life of me I do not understand why Garmin Express even exists...

Something tells me that HHS hired Garmin's software developers to design the healthcare website...

Guess I am lucky, but I have not had any problems using Garmin Express. Downloaded the new maps. Took about 30 minutes, no issues and no drama.

I am actually quite surprised that Garmin brought out a new version of MapUpdater. To me it is obvious that they are trying to get rid of both WebUpdater and MapUpdater and make us all use Express.

When the 2014.40 update didn't work with the existing version of MapUPdater, I figured it was by design. I suspect when problems started being reported in Express, Garmin quickly tried to fix Express with a couple of new versions, but was not successful in resolving the issues for all users. So after a couple of days, Garmin had to give in and bring out MapUpdater 3.3.3 for those users that couldn't get Express to work.

And I won't be surprised if MapUpdater does not work for some future map update. I hope I am wrong.

Mapupdated also failed on my 1490 and 780.

For the first time ever, I was able to use Garmin Express with success. However, I was updating my two 2460's. I have yet to update my two 885T's, which require splitting the map update between the internal card and the external card. I'll attempt that today and see if it goes as well as the 2460's.

alandb: I agree with you. I have used Garmin Express for the last three map updates and never had a problem with it until last week. One thing I noticed pretty quick that made me nervous was that although I only selected the map update for installation, the first thing it did was install the voice and traffic updates anyway immediately/first. (Did anyone else notice this?) I am positive I did not select them: I had removed all the voices except three or four and the traffic translation changes were all non-english... I prefer to use Web Updater for new Voice FW. Lo and behold, Karen/Jill were gone and Jack was at the helm after the GE map update. Think of all the people out there that are only going to find this out on their next big trip to "Wally World" with no way to fix it until they get home. (And wonder what else is not right with the unit.) Not a disaster really, but it would aggravate me to no end. Garmin Express failed me this time and my only recourse was to select re-install map and cross my fingers. This took another 2-3 hours. A couple of days later I discover the voice issue. Not good.

Installation went through great

Thanks for the heads up about the new version of Mapupdater, I thought I would have to try GE again.
I'll do the update at the weekend unless something else crops up on here.

Voice issue can be fixed through GE...if you open GE and click on device... scroll down til you see optional updates click on languages files drop down... put a check mark to what language you want on your garmin unit... then click add to updates and let unit update. This worked for me after losing voices...I think it added on a couple of new voices.

Thought I'd better check both units to see if Karen disappeared. She is still there. How did i get so lucky, with all these issues i read? Installation was a breeze on both units, did them at the same time and my voices didn't change. All I found was a bunch of help files i didn't have before. Lets hope the units work.
I'll take one out tomorrow.

Update worked fine with Garmin Express, but it does say that I need to update, even though it is updated.

Updated to CN 2014.40 with Garmin Express ver. 2.5.2.0. Process took 23 minutes and I had no issues. Solid update.

I'm using version 3.0.11,I understand that a newer version is now available.

Updated this morning via Garmin Express. I've used Garmin Express a few times now with both of my 2460's with no problems so far. Took less than half the time of past updates. All seemed to go well, I have yet to use it though.

As others have done, I removed any un-needed files from my 855 and the 2014.40 installed right on the GPS itself and have about 280MB to spare.
But I do not have the largw JCV file on the GPS, instead it is on a SD card.

Installed 2014.40 on 2495 with GE, no issues. The voice files (Jack and Jill) are still in the system intact.

Thanks for the headsup. I couldn't find a later version of MapUpdater and assumed Garmin wanted to "force" us to use Garmin Express. I've found the appropriate link on this site and have installed v3.3.3.

I had no problem with GE after keeping it from setting up autorun. I'd just rather use a program that's less intrusive.

All the installed voices are gone!

Previously, I posted that I had no issues with 2495. This issue with GE is apparently device dependent.

Restored the voice files and reinstalling the 2014.40 with MapUpdater now.

@Pillowcase ... I'm curious. Why are you reinstalling the map?

I like the way it goes from 5 hours to 3984 hours than 50 hours. Does everyone's do this? I know all DL's vary, but that's extreme.

I see the wild fluctuations in the estimated download time. The program apparently bases this measure on very short time samples and the download speed can vary widely on short samples. I ignore the estimate unless the progress bar completely stops moving.

I just got a kick out of 3984 hrs. LOL

Not all over the place but what was listed as a 15 minute download took about 35. It counted the minutes down, every 5 or so minutes another minute would come off the total.

I found that GE has wiped out all voice files and of course the voice commands and any function that requires voices. I restored the voice files from backups. Did not do a test, should have.

I was wondering what other files GE could/might have inadvertently removed.

Reinstalled the map with MapUpdater just to be on the safe side and keep my sanity.

I did find that there were a set of older asr files in the ASR directory (049IEV40.srx and 049IEV41.asr - 049IEV44.asr). These files take up close to 1GB. I removed them manually.

The 3597 now have the 2014.40 installed with 1.2 GB free. Did a simulation run. Things seem to be working properly, including voice commands. I will see if it still works properly without hiccups when I do actually road tests.

I am recovering, quite nicely, from a very successful mitral valve repair surgery. I am not supposed to drive for a few more weeks. Road tests have to wait.

Not hard to guess what I am going to do for the next map updates.