City Navigator North America 2013.20 is available

I also have antivirus installed in my computer. I installed the update on two gps's, zumo 660 and zumo 665 and did not have any problem.

I have a nuvi 465 LMT and can not find the update. I tried the LifeTime Upgrade Program and also went to Garmin - My Dashboard. Both say that I am up
to date with 2013.10

Any suggestions?

clicking on the myMaps tab after you logged on to my.garmin.com? If so, does it show 2013.20 as available for download?

Even if myMaps shows 2012.10, click on the "download" link and it should provide 2012.20 for you.

I understand your frustration, but really, it sounds to me like the problem is with your AV software not recognizing a legitimate Garmin install. I am not sure how you blame Garmin for that. What AV software are you using?

I had the 265WT and it wouldn't fit on there unless I took off Mexico (even after removing non-English voices, text, etc.). First time for that.

Unfortunately, I had to run out and get the 3760LMT! I could've just bought an SD card, but what's the fun in that?

Also, I replaced my smaller JCV file (D3192060A) with the full-size one (D3191060A) and still have 400 MB free! Don't know why Garmin just can't give 3760LMT owners the same JCV file that 3790LMT owners get...

Jim, I have not heard of anyone experiencing the type of problems you are having. I'm not sure, but I'm guessing that you are experiencing problems that practically no one else is. If this is true, you might want to look at your computer first for creating the STUPID problems you are experiencing. Just a thought...

No problem with downloading. Waited till after the rush.

Zumo 665 and the nuvi 1450 (to SD followed by copying the large JCV file) downloads went fine.

The 1st nuvi 765T froze and the screen went black 1/3 of the way during the download to the GPS. It would not start at all for about 15 minutes, then it started continuously rebooting itself shortly after powerup. Finally I decide to try a hard reset. It did interrupt the rebooting and asked me if I wanted to continue with the reset. For the heck of it I said no and the 765T has been fine ever sense. It continued with the download right where it left off.

Still got my wife's 765T to do next.

Thanks for the tip CraigW! I have a spare 4GB SD lying around so i'll take that route. Took over 30 minutes just to backup my original map file...

There is no need to replace the JCV file on the 3760 as it already had the file with the largest number of views installed. All you did my putting the downloaded JCV file on the Nuvi was get rid of the file that gave you split screen junction views and replaced it with a file that will only display full screen views.

That's fine if you don't want split screen views but the down side is that the view is displayed and then disappears before you ever get to the intersection that the "view" was to help you maneuver through. The split screen view will stay on the screen until your into the maneuver.

Jim,

I feel you frustration but you shouldn't bash a great company just cause your are having isolated problems. I run anti-virus, firewall and various other programs and I have no problems with any of the Garmin map downloads. Try having an IT guy look at your config or trying calling Garmin. Help is a phone call away.
Hope it works out for you.

The simple solution would be to go into the AntiVirus or firewall program and allow garmins software to pass through. Of course, complaining is easier...

Simple is never the answer...

I thought I'd pipe in and add my 2 cents.

Jim, from my experience and from what I'm reading in replies to your post, many people have no issue with installing Garmin Communicator on their computer.

Your experience is therefore very odd--and as you even state, you're thinking that this may be an AV problem when in fact it may be something else. Folks here can probably help you work through the issue, but you're not offering any details:

PC or mac? Which OS?

If a Windows PC, what UAC setting is used?

What antivirus software (ditto for firewall, antimalware, etc)?

What browser?

What are the security and privacy settings for browser? Pop-up blockers, etc?

Are there any security or popup browser add-ons?

Have you tried a different browser?

What are the exact error messages that you receive--or if no error, at what point of the installation do things go wrong?

Is there a chance that there's a hidden security popup that's asking for permission which is hidden behind another window?

You state that Garmin software requires you to disable all protection but you then add "apparently." On what basis did you reach the conclusion that it's a Garmin requirement?

Regarding Lifetime Updater, note that Garmin has never required its use. In fact, many folks here have done map updates while specifically avoiding the installation of LifeTime Updater.

More from Garmin:

http://support.garmin.com/support/sw/supportPage/display?locale=en_US&topicIDs=%7Be4f5b800-b9c8-11de-73d6-000000000000%7D&topicIDs={692ea310-b9ca-11de-73d6-000000000000}

Most of the installation troubleshooting pointed out by Garmin has to do with browser and browser setting issues, not antivirus issues.

I'm loaded with the latest and will be testing it today.

always downnload just before I go to bed...et voila! when I get up, it's finished, and I don't know/care how long it takes!

Happy I have "Lifetime" on all my Nuvi's. Of course, with all the money I spent on lifetime updates, I could have a raft of new Nuvi's by now, oh well...a fool and his money...

How do you add Mexico to NA & Canada? I didn't see an option for NA&Mexico, just USA & Canada, or else the southern US States and Mexico.

Going to do it later today. should go good, always has

Adding to CraigW's questions.

From your statements you obviously have downloaded maps before without any AV problems. Have you changed your AV program.

Possibly you changed or added a ROUTER with firewall which may be blocking the download.
Try to think what has changed from your last download.

The more information you provide, the easier it will be to assist you.

60 gigabit conectivity!!! Amazing!!! Doiwnload should have taken about 3 seconds.!! What do you use for a router?

Barely, mind you.

It isn't Garmin. It's your brain-dead Antivirus software

Big disappointment last Friday morning.

It still wants me to go down Jefferson Ave (loaded with Traffic Lights and 45 MPH), instead of staying on I-64 to I-664. For years it has given me the quickest route and now it gives the shortest. Yes, the 660 is set to "Quickest". Reviewed all the other settings and they are set properly as well.

Don't know what Garmin or Navteq changed, but they need to correct it or change it back.

Apparently you are seeing a "Zero" behind the number " 6 " I have in my posting, which is NOT there!

Even with a 6MB/S cable connection, 35 minutes is pretty fast. It took that long to download on my 15MB/s DSL connection.

OK, I stand corrected I meant to say 6 MB instead of GB. I just did a test and I actually get 7.5 MB downloads. But there still was no zero after the 6.

The map fix I was looking for has been included in 2013.20. At this point, it appears that all issues I was aware of with the maps have been resolved. There are areas I travel that have construction currently going on but none are changing the route of the road. Of course they can just as easily add some errors to the map like they did to my neighborhood over a year ago that took a year fix.

What you probably meant to say was that you have a 6 Mb connection - the capital 'B' stands for BYTES, 'small b' for bits.

NOW you stand corrected.

They are released approximately every 3 months.

folks, I have updated my 3490's to the latest maps and I notice that the recalc's take a long time. I purposely ignore the next turn to see how the recalc's work and it's taking 10-20 seconds to give me the next turn.
Has anyone had the same experience? I've done a hard RESET to see if it clears up. I'll be testing later today so hopefully it fixes my issues.

Thanks for the info.... I have lifetime Map updates, should I have received some type of notification that it was available?

I will wait for a few wks to be sure all the bugs are out... Just in case.

HI.. are you indicating to just download to MICRO SD CARD ? Being a novice not sure what the benefit is ?

I usually DL directly to my GARMIN 465T..

Thanks

re: notification... theoretically, maybe. I've been registerd to get notifications of things from Garmin that never arrive... and I have exceptions for Garmin.com in all spam filters of my email addresses... re: bugs... If there was anything major, folks here would have found them by now. It should be fine.

There is no difference to the GPS ability to read from itself or a SD card.

The difference is that some older GPS such as a 250 may just not have enough room to store the ever increasingly larger map file.

Using a SD card can overcome that.

HI..thanks... I did have a problem DL'ng the prev version. It stated I did not have enough space. I reduced the input to USA only(soemthing like that). I do have a SD card, how do I direct the DL to it?

Thanks

First, make sure your GPS has the latest firmware for your model. Most of us suggest using WebUpdater to do this.

As you start the update process, you'll be given a choice to select either: a) a small subset of the entire North America update or b) install to a SD card. This option is offered even if the nuvi has no currently-installed SD card.

I had that choice with my nuvi 750. I aborted the update, disconnected and installed a blank but formatted 4GB SD card, then restarted the update and chose Install to SD card.

The installation worked flawlessly and the 750 now works with the entire North American map installed on the SD card for use by the 750.

With the map moved to the SD card, the nuvi now has oodles of free space (but not enough for a map update). You are given the warning that if you choose the Map To SD Card installation, that the SD card is now a critical component of the nuvi and reminds you not to remove the SD card and expect the nuvi to work.

If you've already updated to 2013.20 with less than all of North America to the internal nuvi storage, you'll be told that your nuvi has the latest map when you want to reinstall it. To reinstall the entire North America to a SD card, you now need to go to myMaps (in myGarmin) and choose the reinstall option.

CraigW, when the map updater installed your map to the SD card, did it name it gmapsupp instead of gmapprom? And if so, did it remove the old gmapprom files from the built in storage? Did the update process put any files in internal storage or did everything go to the SD card?

I was under the impression that the 2060A was just a lower resolution version of the 1060A file. I thought the full-screen was another file entirely.

Very good questions, alan, (although we expect nothing less from you).

On the SD card, the img file is called gmapsup1.img (and there's also a tiny .gma and .unl file). There's also a 0-KB gmappupdate.gsd file.

Internally to the nuvi 750 (with SD-card map file), there's a new 1KB gmapprom.unl file--plus two older gmapprom.gma and .sum files. These two older files may well be left overs from previous installations but the .unl file for sure is new and dated when the map update was made to the SD card.

Finally, yes, the map update installation to SD did remove the older map's internal enormous gmapprom.img file which I expect is what you're hoping to hear.

I was correct - there is a 2060A and a 1060A file for the 3760. I currently have the 1060A and it's still split screen. The 2060A is a lower res JCV file. Exact same components though.

In my 3790, I still have lots of room left over.

Since the GPS is really just a mini computer and everything in it is somehow stored in its memory, would installing the new map in a SD card improve any functions in the GPS.

Such as make it respond quicker etc?

Or would it be the opposite since now it has to search the SD card for the required map info.

Just curious.

Garmin added support for the gmapsup1.img name on some older nuvi's via firmware updates within the past year. I guess this is why, so users who have the Europe map on SD as gmapsupp.img could still install/update the NA map to SD without trashing the Europe map. I know they added that naming support on the 7x5 series also, and I think also to the 2x5. But I don't recall that they added it to the 8x0/8x5 series. Do you happen to know? I guess I should try renaming the files on my 855 to see if the gmapsup1 name is recognized.

Improve? if anything degrade performance. But very negligible to be noticed.

I just tested this, and as expected the 855 does not recognize a map name of gmapsup1.img. With that name, the MapInfo button shows "No detail maps installed". So I assume if you select the "Install to SD" option on a 8xx nuvi, the map will be named gmapsupp.img. If you already have a Europe map with that name, you are out of luck.

The 8x5 nuvi has 4 GB of internal storage, but with the added requirements for the voice recognition files, it is getting tight on space as the map updates grow in size. This is especially true if you add the large JCV file. So I think this will become an issue for 8x5 users that have both Europe and NA maps.

Tried that and all it did was download 2013.10 again.

Some Garmin GPSs are sold with "Full coverage NA" which includes Mexico. Some are sold with "US & Canada", some with just the "US" and I guess there are some with just "Canada". There are many map configurations so take a 2nd look before buying.

You can only update the map coverage you have, unless you pay for more of course.

Your dezl 560LMT maps do not include Mexico. Newer models (e.g. 3xxx,24xx/25xx) do.

What is "that" that you tried?

If you're doing a map update this week, you will receive 2013.20 unless you specifically go to myGarmin/myMaps and re-download 2013.10.

Anyone know what the major updates are in this release???