Update 4.10 for Nüvi 760

Interesting. I'm on a Mac. Wonder if that is the reason. I normally also see all the updates (even the ones I already have too), but not today. I'll check on a Windows machine later.

I find it simply amazing that tech support is suggesting backdating the firmware...first off, it's impossible using the "standard" way of simply running a previous firmware release. Secondly, if you -do- know the procedure to backdate, as you mentioned (and as others have unfortunately found out), it destroys Bluetooth. Wow

Just updated everything maps bluetooth voices software.... one problem thoe every time i power on my 780 says updating bluetooth does this 3 0r 4 times before working... any ideas..

Do you have the Tech's name that told you to downgrade the firmware to before 4.00?
Keep what you have for now, unless you don't want bluetooth anymore.
If you loose bluetooth the only fix, at least for now, is to send it back to Garmin for a replacement unit.

A word of warning...

Now there is not even a guarantee you will receive a replacement 760 with working Bluetooth even if you send in your 760 for repair...

I sent in my 760 (RMA) due to broken Bluetooth after backdating to v2.30, then back up to v3.10, thus breaking Bluetooth. Then I went back up to v4.00. I sent the unit to Garmin with v4.00 on it. They in turn, sent me back a different nuvi 760 (different serial number & unit ID) with v3.20 (yes, v3.20 and not v3.10) installed with *broken Bluetooth* ...broken in the same way as the one I sent in with no way to fix it (using the force update to older Bluetooth firmware procedure).

Here's my theory: Garmin's refurb units were all updated to v4.0 in-house. When the v4.0 fiasco came to light, Garmin themselves, backdated all of the refurb units to v3.20, breaking Bluetooth on those units themselves. Note that v3.20 was NEVER publicly released so -only Garmin- was able to put v3.20 on my refurb unit. Now I don't know for sure that they did this on -all- refurbs, maybe just mine.

Now I'm waiting for a broken Bluetooth fix from Garmin via firmware update...I'm no closer to resolve than I was 2 weeks ago.

One good thing though is that the new unit's screen is much more responsive (touch-wise) than my old unit's screen.

Boy this whole thing is leaving a REALLY bad taste in my mouth when it comes to Garmin...

well i called tech they couldnt fix it i have to send it to them for repairs first my powercord now this dang...

what does a hard reboot work will it wipe the whole unit clean favorites and custom pois

how do i back up all my favorites and custom pois can some one point to a sight to save my favorites

I upgraded to v4.1 from v4, since then, my GPS froze and now it keeps recalculating even though I am going in the right direction and following the route. This is very frustrating. I currently own six Garmins but I am seriously thinking of buying my next GPS from another manufacturer. The only problem is I don’t think that there are better GPSs then the Garmin GPSs, I previously owned Magellan, TomTom, Lowrance, Cobra and Harmon Kardon but I did not like any of them. Any suggestions?

What about not doing updates when you have a unit that is working fine?

I bought my 760 in June of this year and it has never worked properly. Do you have Plan B?

My Nuvi 350 works fine and I doubt I would ever update that software.

What doesn't work properly?
My 760 worked fine with ver 2.90.
It's when I went to 3.00 and 3.10, then to 4.00, that I started having problems.

I had the 750 and the 760. Both had problems out of the box. In the end, I figured, I spent $400 and out old 350 works fine even with the newest maps. Oh well. Maybe I'll try a 755t. Just got a TT730 from Costco so I'll try that but I bet I'll end up with a Garmin since I'm so used to them and the easy POI system.

It has always announced the turns, in TTS mode, after I pass where I should have made the turn. It really doesn't matter much if I know where I am going. It's when I really need a GPS that the 760 let's me down every time.

To bentbiker

Is it not the purpose of an update to improve, your suggestion is not very good. You could spend your time better by giving constructive suggestions.

It's obvious you found things you didn't like with the other brands you owned or you would not have changed brands in the first place.

I'm using a 760 with 4.10 firmware and using the British Daniel version 1.10 TTS voice. I did a test this week with the 760 and the StreetPilot c550 both set for the same routes at the same time both on the freeway and in town and the navigation anouncements from the 760 were only about 1 second behind the c550 and never were to late not to make the turn. The secret is to use a TTS voice that was not upgraded to the latest version and the lag pretty much is gone.

I have not had any problems since going with 4.10. I have been through every firmware update and to me 4.10 has been the most trouble free.

Have not done much to improve things and have created massive problems. I am still using 2.90 on my 7xx and do not plan on doing an update as long as it continues to function the way it does at present… If it isn't broken why fix it?

To rjrsw

Thank you very much for your suggestion which I found very constructive. I will try the British voice again, I did not like using it because I travel on a Dr and the voice always pronounced it Doctor, with the new "pTTS_Speech_Doctor_V020" patch which was released today this can now be changed.

I haven't had any problems at all with v4.1 on my 750. No delay, no stutter, no problem. I'm just going to count my blessings.

Incidentally, I'm using 3D map and modified Karen. The audio version is stated as v1.5.

Just reporting in a data point.

I'll wager that your unit was sitting in a Circuit City store when v4.0 was released and never had it applied...that's why your Bluetooth works. I think it's more likely that the refurb units were updated to v4.0 and then backdated when the problems with 4.0 arose. Like I previously mentioned, If you have v3.2 on your unit (like you and I) it was applied by Garmin since it's an internal release. If the unit is new, it was likely flashed with 3.2 before 4.0 was even released.

After reading all the posts I am still not sure if you can safely rollback from 4.1 without messing up bluetooth. Has anyone actually tried it?

I'm sorry that I don't have the quick fix you are evidently expecting, but that wasn't what you asked for -- you asked for "suggestions", and I gave you good advice, but I won't burden you with future assistance.

To bentbiker

I had miss-interpreted your suggestion, I appeared that you had posted for sarcasms, so now that I understand your intentions, thank you for your suggestion. I do updates in the hope that some major or sometimes minor glitches that are not always obvious are corrected. Every once in a while, the update makes things worse but who can tell when this will happen? It is usually a hit and miss situation. Anyway thanks again for your advice and have a great day.

play nice lol

I just received a 760 from Circuit City today. It has Software version 3.20 on it. Audi is 1.90, BT is 3.10, GPS is 2.60m. Brandy new, out the box. Registration says first sat contact was 20 Sept. 2008. I'm not sure how that happened, I'm in EDT and it was nowhere near Midnite UTC.

Anyway, my BT works fine and there is no lag in the directions with either 3D or 2D.

Any updates on a fix?

I haven't updated due the troubles listed here
Virgo53

I have a speed alert POI set for a frequent speed trap location.

Today, when passing that location, the speed alert bong continued to sound for over .1 mile past the alert position. On the return trip, it did the same thing. I know that when I originally set and tested that alert, it would stop alerting exactly when I passed it, not later. This is not voice related, I have no sound files associated with my alerts. I only use the default bong sound.

Can anyone else verify if their POI alerts are still as accurate as they were?

I didn't pay attention to the attribution when I snipped.

I was going to send my 750 back to Garmin for repairs but decided to wait until mon. so I can request that I get one with 2.90 on it in return

I did a master reset with my 760 and 4.10 seems better than 4.00 in regards to the lag issue, but there does seem to be a slight delay.

I am going to try it out once again today to see how it does and contact Garmin tomorrow to share any unresolved issues.

Unfortunately, I just went over the 30 days to return to where purchased, so I am not happy right now!

I just upgraded from 3.10 today. I recently purchased my 760 and upon registering, it had me upgrade automatically to 3.10.

Today I installed 4.10 and just completed a test drive. I am definitely experiencing the voice lag now (discrepancy between when a turn is announced and the distance to turn being displayed). Interestingly though, I feel that the graphical display of my position is MORE accurate than previously. Previously, I would be all the way up to an intersection and the map would show some distance between my car and the intersection. This is now completely gone. Did not experience any stuttering using American Jill TTS.

Philc5987 wasn't quoted correctly here. It was either DorkusNimrod or phranc.

I also have that on my 750 with my speed trap locations. I see a little black spot on my screen and ever after I pass it, it still beeps until about 1/4 mile pass it. So I say its OK.

Maybe it is. I'm pretty sure that my alerts used to turn off immediately after I passed them, though.

I think if we all have a long life span, garmin will eventually release just one, that is right.
I have problems with ver.2.90 on my 750 freezing with poi alerts, have to turn unit off, and back on.

Mine did that after I updated so I did a hard reset. Haven't had any problems since. Back up your favorites, POIs, and any other data you put on then just turn it off, hold your finger on the lower right of the screen and turn it on. When it ask if you want to reset, say yes.

Thanks, Will give it a try ,it becomes pretty annoying when this happens, especially when you are trying to use gpsr.

Seems I might need/want to register my new 770 one of these days. Seems that the registration process "requires" my unit to be updated.

Phil Hornby recently provided the solution. You have to initiate the process for updating, but you can delete the update file before rebooting and the update will not be completed.

cagpsfan,

Me too.

I noticed this also with 3.10.
Do you power your unit with the FM traffic cable, or just a straight power cable? Reason I ask is, if I run on battery power, I see the delay in the display just as you mention. However, if the traffic cable is attached, that delay sometimes turns into a complete map freeze. So, I'm interested in knowing if you are using a FM traffic cable.

Just recieved my new 760 from garmin and it has version 3.0 with voice 1.90.
Don't think I am going to update for a while to see what will happen with the problems they have with 4.0 and 4.1.
Will take it out later to see how it work's.

Interesting that it comes with that firmware version preinstalled. I wonder if that is an indication that Garmin is indeed aware of the firmware issues post version 3.0 ?

Does the Bluetooth work on your 760 from Garmin? The reason I ask is because I was sent a refurb 760 to replace a 760 I had backdated myself and broke Bluetooth in the process. My refurb from Garmin (received on Friday Sept 19) had been backdated *at Garmin* since it, too had broken Bluetooth from the backdate process. Mine has v3.20 on it which is an internal Garmin firmware version and proof that they themselves had flashed it to that version.

I'm wondering if Garmin is sending out replacement units with broken Bluetooth to all that have sent theirs in recently, thus proving they are breaking Bluetooth themselves by backdating their own units.

I'm wondering if I should send it back again (and risk getting *another* broken Bluetooth 760) or just hang onto it and wait for a firmware update to correct the broken Bluetooth...

well, contacted Garmin today, they are sending me a NEW unit, my tanked over the weekend, the battey will not stay charged since the 4.1 runs about 30-40 min. then low battery warning come up, along with a few minor issues i think it is time to get a different unit, i was assured that i WILL GET A NEW UNIT,

will keep all posted once i get it!

Instead of speculating about about what to do, why don't you just call Garmin and talk to a software specialist about the unit you just recieved from them. I doubt that there will be a software fix to repair the bluetooth problem. Garmin said themselves that those with broken bluetooth resulting from down grading from software ver 4.0 would have to send in their NUVIs for repair.

When I send it back they said it would be replaced with a new unit.

How can I tell if it a new unit and if it was back dated.

I can not get the unit to connect with my phone.
It does pick it up but does not connect.

If you can enable Bluetooth without the 760 crashing (it locks up on the "Enabling Bluetooth" screen), then you are fine. This is what my RMA'd refurb unit does.

If you were sent a new unit, again you are fine.

Connecting your 760 to your phone is a different issue altogether.

That is exactly what I did and Garmin is sending me a new unit rather than a refurb. I waited 2 weeks for the refurb and it had exactly the same problem as the one I sent them. I didn't want to again get yet another refurb with the same issue.

Tech support agreed and are sending me a brand new unit via next-day. When I get that unit, I send the RMA unit back to them.

I had also heard word that there would be a firmware update to fix backdated units but Garmin indirectly confirmed that this may not happen with the act of them sending me a new unit, rather than a refurb.

Still, it makes me wonder if others are getting 760s with broken Bluetooth due to Garmin backdating units themselves and what Garmin is doing about that...sending refurb after refurb or a new unit?

I think Garmin really shot themselves in the foot with this 4.0 fiasco.

Mine was a new unit. It worked fine with my Blackberry Pearl on bluetooth.

Werskine did all of the new updates finally catch up with your unit?

it appears to have done just that, all was mostly well until i used the unit to lay out my hunting plans over the weekend, the unit gave a low battery warn after a small amount of time, so i called Garmin today, and they insisted to send me a NEW UNIT, I SAID OK, BUT i Dont want anything above 3.20 fw they said it is on its way should have it tomorrow or wensday. hope this is the magic fix!