If this is the wrong place to post, my apologies, please direct me to the appropriate one.
When you know enough to be dangerous, but not enough to recover....
My Garmin (2460LMT) now boots to an empty map. The screen shows my car, blue line traces for my recent travel, and POI icons (like Home), but no street map.
I've been using the 2460LMT for years, updating City Navigator with a variety of methods, Garmin Express (GE) has become the most used by me over the last couple of years. The 2460 has been getting 'Memory Full' messages quite often over the last several updates. I just saw a message that said 'Route memory full' and finally decided the 2460 needed to be 'cleaned up'. The local drive space is > 90% used.
I used to have a nice library of old backups, but in re-arraigning my computer directories, Garmin Express deleted all but the last 3 (and they of course were created by backup while learning the backup directory structure GE used. LOL. It wouldn't be so bad, but it deleted all my old /.system/Trips trip files in the process. Ah well.
I also cleaned up the microSD card (32Gb). Formatted FAT32, and created directories:
I moved these files from the local drive to the microSD card:
/Garmin/GarminDevice.xml (copied this file, didn't move it).
the file /.system/Trips/Current.trip was created on next boot of the 2460.
I removed all those same files and folders from the local drive of the 2460 (except /Garmin/GarminDevice.xml, which is now in both places). [Note - I'm not trying to put the map on the SD, just relocate some of the directories there.]
Next I loaded up Garmin Express and downloaded NA 2022.25 and all available updates. all completed successfully.
I drove around the block today, and the 2460 appears to be tracking. I tried to look up a couple of POI's but instead of names being presented, I just got strings of numbers.
Barring a 'Factory Reset', is there a way to figure out what is missing and add it back in? If not,
Is there a professed technique of resetting the 2460 to original condition?
My Garmin (2460LMT) now boots to an empty map. The screen shows my car, blue line traces for my recent travel, and POI icons (like Home), but no street map....
Welcome to the Factory. You're in the right spot and should get some good advice here.
When you say it boots to an empty map, do you mean absolutely no roads at all? If so, that could mean your basemap, gmapbmap.img, is missing and from some old threads, a missing basemap can create all sorts of issues even with a functional City Navigator map. If you have saved a copy, you can restore it to the 2460. If not saved, do a search here at the POI Factory for missing basemap and you should find some help.
One other thought is to download and install Garmin's old WebUpdater software and run it with the 2460 USBed to the computer. It may find and restore some other files that are missing.
Good luck and report back with questions or a success report.
Yes. I did mean no streets at all. Screen back ground was grey (like when you are driving through an area with a new road not yet in the GIS library. (common near Dallas, TX)).
I did have an old copy of gmapbmap.img, copied it back onto the 2460 local drive /.System folder. Then compared the local drive to an old copy and got these results:
*EXTRA Dir D:My DocsMy SoftwareGarminArchiveCopy 20190706Demo
*EXTRA Dir D:My DocsMy SoftwareGarminArchiveCopy 20190706Keyboards
*EXTRA Dir D:My DocsMy SoftwareGarminArchiveCopy 20190706Pictures
*EXTRA Dir D:My DocsMy SoftwareGarminArchiveCopy 20190706POI
These results look reasonable.
Next I disconnected the 2460 from the PC and re-booted it.
This time I got some streets. PROMISING PROGRESS !! Horay!!
Tomorrow I'll do another drive around the block and try to look up some POI's.
I have not tried the WebUpdater yet, but will try that tomorrow also. Thanks for the advice. I'll post updates after Turkey Day. Gobble. Gobble.
What great news.
And thanks for reporting your current status.
Fingers crossed for your drive around the block and custom POI tests!
As is often the case, the diagnosis and solution provided by CraigW was spot on! Excellent call Craig!
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