Office 2016 problem & maybe other versions

 

Well, a new problem today with MS Office 2016.

When I re-booted my PC (with Win 10) today, and opened Outlook 2016, I got a message that there was an update for Office. I wasn't really thinking and clicked "OK" - no flames please, I'll use the excuse that I'm 76 and forgot to investigate. Then I got an error message that Outlook could not start. Tried to open Outlook again and got the error message that the "AppVIsvSubsystems32.dll" file was missing. Sure enough, searching for the file turned up nada. I have backups of my system, but I didn't try to restore. That would have been quicker.

Had to re-install Office and that solved the problem. But, when Outlook was opened again, same update message. Foolishly I clicked "OK" again. same scenario again, Next time I declined and then set my updates to "Pause". No more messages.

If you get an update message when opening Outlook don't click on "OK". Hopefully MS clears this up as I'm sure that there are some ticked off users out there. As quick as the update happens, the update only removed the DLL file. Makes me think they have a disgruntled employee or MS has been hacked.

NOTE: This DLL is used for all programs in Office 2016.

Edit corrected DLL name

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Metricman DriveSmart 76 Williamsburg, VA

Interesting

Searching for updates at MS did not find any of the updates that I installed when I upgraded from 2011 to 2016.

Wonder what happened to them. Usually, when you re-install Office you have to re-install the updates as well.

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Metricman DriveSmart 76 Williamsburg, VA

I'm using Office 2016. There

I'm using Office 2016. There is no AppVisSubsystems32.dll in my PC.

Installing updates now. Microsoft knows what is best for my PC which includes breaking software installation. Let's see if something breaks after Office updates.

I don’t remember an issue

First of all, you might want to review https://support.microsoft.com/en-us/office/error-the-applica....

I also use Office 2016 and it has been a few days since I opened Outlook and a few hours since using Word and Excel. I have not been prompted for any updates, nor do I get any error messages. I’ll check Outlook specifically when I get to the PC, right now I’m on an iPad.

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John from PA

All Office updates installed

All Office updates installed and PC restarted. Nothing breaks.

Office 2003 & happy

I'm still using Office 2003, but just Word, Excel & Outlook.

I don't need a bunch of bells & whistles and it all works great. I don't get any updates,to cause problems.

Happy,Happy,Happy.

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DriveSmart 65, NUVI2555LMT, (NUVI350 is Now Retired)

File AppVisSubsystem32.dll not present

John from PA wrote:

First of all, you might want to review https://support.microsoft.com/en-us/office/error-the-applica....

I also use Office 2016 and it has been a few days since I opened Outlook and a few hours since using Word and Excel. I have not been prompted for any updates, nor do I get any error messages. I’ll check Outlook specifically when I get to the PC, right now I’m on an iPad.

I just checked my PC which is running Win 10 20H2 64 bit and the file AppVisSubsystem32.dll is not present. My Outlook 2016 opens without any issue and does not say I need any updates. One thing I do note is the "32" in the file name. Could it be something unique to the 32-bit version of Windows 10?

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John from PA

DLL

I have Win 10 Pro 64 bit, but the Office 2016 version I have is 32 bit. Don't know if there is a 64 bit Office version or not, but there probably is.

See: https://support.microsoft.com/en-us/office/error-the-applica...

I can't find the DLL either, but Office programs work.

Edit: The error message must have the wrong file name.

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Metricman DriveSmart 76 Williamsburg, VA

I got the same setup as

I got the same setup as yours, Win 10 Pro 64bit and Office 2016 Pro 32bit. Yes there is an Office 2016 64bit version. My Office 2016 Pro setup file comes with both 32bit and 64bit. Default setup installs 32 bit.

Mine are 64-bit

chewbacca wrote:

I got the same setup as yours, Win 10 Pro 64bit and Office 2016 Pro 32bit. Yes there is an Office 2016 64bit version. My Office 2016 Pro setup file comes with both 32bit and 64bit. Default setup installs 32 bit.

I have a Windows 10 system with all current updates and fixes installed. I also have the Microsoft Home and Student 2016 suite of products, although I personally use only Word and Excel. Both of those products are 64-bit.

Phil

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"No misfortune is so bad that whining about it won't make it worse."

Original file name "AppVisSubsystem32.dll" is incorrect

metricman wrote:

I have Win 10 Pro 64 bit, but the Office 2016 version I have is 32 bit. Don't know if there is a 64 bit Office version or not, but there probably is.

See: https://support.microsoft.com/en-us/office/error-the-applica...

I can't find the DLL either, but Office programs work.

Edit: The error message must have the wrong file name.

The error message probably has the correct file name but I could be wrong since I don't get the error. But somewhere a typo may exist. In your original message you named the file "AppVisSubsystem32.dll".

The correct file name is appvisVsubsystems32.dll or on a 64-bit installation AppvIsVSubsystems64.dll. Note the additional "V" in the correct name, immediately before the "Sub" portion. On my PC it is located at C:Program FilesMicrosoft OfficerootOffice16 and four other locations. The steps in the link I provided should fix the issue but before going through all that it may be worthwhile to reregister the dll file. The steps to do that are very simple and can be found at https://helpdeskgeek.com/how-to/register-dll-file-in-windows...

Also, take note that putting "AppvIsvSubsystems64.dll" into the lower left corner of your Windows screen, where is says "Type here to search" won't work. That is for searching for documents or content within documents.

To search for an operating system file, open File Explorer from the taskbar or right-click on the Start menu, and choose File Explorer, then select a location from the left pane to search or browse. Then look in the top right corner of your screen for the search area and the arrow to start the process.

Note that it can take several minutes, so narrow down the search to just drive "C".

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John from PA

I'm no genius

but I'm not computer illiterate either.

I got a new ThinkPad that has Office 365 free as a trial.

Instead, I installed my fully licensed version of Office Pro 2010.

I could not find any way to associate say word and excel files to Office 2010. No matter what I did, it would launch the trial. So I have to first open say Excel 2010, then open the file.

I can't help but feel Microsoft wants us to use subscription based products, and are discouraging us from using old products (maybe officially unsupported not sure).

But if a person paid for something and a significant amount, and it's good enough, imho they shouldn't have to update nor migrate.....

Removing trial version of Office 365

johnnatash4 wrote:

but I'm not computer illiterate either.

I got a new ThinkPad that has Office 365 free as a trial.

Instead, I installed my fully licensed version of Office Pro 2010.

I could not find any way to associate say word and excel files to Office 2010. No matter what I did, it would launch the trial. So I have to first open say Excel 2010, then open the file.

I can't help but feel Microsoft wants us to use subscription based products, and are discouraging us from using old products (maybe officially unsupported not sure).

But if a person paid for something and a significant amount, and it's good enough, imho they shouldn't have to update nor migrate.....

See if the steps at https://answers.microsoft.com/en-us/msoffice/forum/msoffice_... Will remove your trial version. Note that after it is uninstalled, you may have to reinstall the 2010 version.

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John from PA

Still on MS Office 2010.

Still on MS Office 2010.

Corrected original post

John from PA wrote:
metricman wrote:

I have Win 10 Pro 64 bit, but the Office 2016 version I have is 32 bit. Don't know if there is a 64 bit Office version or not, but there probably is.

See: https://support.microsoft.com/en-us/office/error-the-applica...

I can't find the DLL either, but Office programs work.

Edit: The error message must have the wrong file name.

The error message probably has the correct file name but I could be wrong since I don't get the error. But somewhere a typo may exist. In your original message you named the file "AppVisSubsystem32.dll".

The correct file name is appvisVsubsystems32.dll or on a 64-bit installation AppvIsVSubsystems64.dll. Note the additional "V" in the correct name, immediately before the "Sub" portion. On my PC it is located at C:Program FilesMicrosoft OfficerootOffice16 and four other locations. The steps in the link I provided should fix the issue but before going through all that it may be worthwhile to reregister the dll file. The steps to do that are very simple and can be found at https://helpdeskgeek.com/how-to/register-dll-file-in-windows...

Also, take note that putting "AppvIsvSubsystems64.dll" into the lower left corner of your Windows screen, where is says "Type here to search" won't work. That is for searching for documents or content within documents.

To search for an operating system file, open File Explorer from the taskbar or right-click on the Start menu, and choose File Explorer, then select a location from the left pane to search or browse. Then look in the top right corner of your screen for the search area and the arrow to start the process.

Note that it can take several minutes, so narrow down the search to just drive "C".

I always use File Explorer to search for files.

I corrected the name of the DLL in my original post. File Manager finds the file now, but the DLL is located in C:Program Files (x86)/Microsoft Office/root/mcxml on my PC.

Office is working, so we'll just have to see.

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Metricman DriveSmart 76 Williamsburg, VA

.

johnnatash4 wrote:

but I'm not computer illiterate either.

I got a new ThinkPad that has Office 365 free as a trial.

Instead, I installed my fully licensed version of Office Pro 2010.

I could not find any way to associate say word and excel files to Office 2010. No matter what I did, it would launch the trial. So I have to first open say Excel 2010, then open the file.

I can't help but feel Microsoft wants us to use subscription based products, and are discouraging us from using old products (maybe officially unsupported not sure).

But if a person paid for something and a significant amount, and it's good enough, imho they shouldn't have to update nor migrate.....

You can either uninstall the trial version or right mouse click an office file and select Open With in the menu. Select Office 2010 and check the box that says "Always use this app to open...".

Get rid of the trial

chewbacca wrote:

You can either uninstall the trial version or right mouse click an office file and select Open With in the menu. Select Office 2010 and check the box that says "Always use this app to open...".

Personally I recommend you remove the trial version. Microsoft will likely always have it (or its replacement available in the future. Setting something else as the default is a bandaid; it will work fine but that trial version is still sitting there eating up 4 GB of space.

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John from PA

Try the free version of revo uninstaller

John from PA wrote:
chewbacca wrote:

You can either uninstall the trial version or right mouse click an office file and select Open With in the menu. Select Office 2010 and check the box that says "Always use this app to open...".

Personally I recommend you remove the trial version. Microsoft will likely always have it (or its replacement available in the future. Setting something else as the default is a bandaid; it will work fine but that trial version is still sitting there eating up 4 GB of space.

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Nuvi 2460LMT.

.

pwohlrab wrote:
John from PA wrote:
chewbacca wrote:

You can either uninstall the trial version or right mouse click an office file and select Open With in the menu. Select Office 2010 and check the box that says "Always use this app to open...".

Personally I recommend you remove the trial version. Microsoft will likely always have it (or its replacement available in the future. Setting something else as the default is a bandaid; it will work fine but that trial version is still sitting there eating up 4 GB of space.

I'd uninstall it too but without using any 3rd party software to remove it. I was just giving him options, uninstall or document-app association.

Same Here

sunsetrunner wrote:

Still on MS Office 2010.

Same here.

I installed a copy of LibreOffice 7.0 on my Windows 10 PC but I've barely used it. I'm used to using Microsoft Office and I prefer it's look, feel and familiarity, so I'll continue to use it for a while longer unless push comes to shove.

Thank You.... Warned Wife

Thank You.... Warned Wife Not to accept..... Her Laptop is W10 PRO with 2016 on it...

My W7-64 with 2007 on it did not prompt today....

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A 2689LMT in both our cars that we love... and a Nuvi 660 with Lifetime Maps that we have had literally forever.... And a 2011 Ford Escape with Nav System that is totally ignored!

Revo uninstaller

It is a great uninstaller used for such situations. Highly recommended by many support personnel. It will remove all remnants of the program.

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Nuvi 2460LMT.

.

pwohlrab wrote:

It is a great uninstaller used for such situations. Highly recommended by many support personnel. It will remove all remnants of the program.

I know but if it were my own computer, I'd rather start from scratch by reformatting the hard disk, download and install Windows 10. It's guaranteed there won't be any remnants of trialware/bloatware if they were never installed in the first place. That's just me. Too extreme? Sure.

Today's PC comes with less bloatware compared with those sold in the early 2000. Back then a fast PC stuffed with a gazillion crapware becomes sluggish. Today, it's just Microsoft trialware that comes standard with the PC I've been configuring.

Don’t trust a 3rd party uninstaller

pwohlrab wrote:

It is a great uninstaller used for such situations. Highly recommended by many support personnel. It will remove all remnants of the program.

I don’t recommend a 3rd party uninstaller. The potential is high that it will create issues in the process. In almost all instances when something needs to be uninstalled, the originator of the software is the best source for a renewal tool. Adobe Flash for instance; all support was ended December 31st, mainly for security reasons, and the recommendation is to uninstall. Why use Revo or Cleanup when Adobe has a removal tool?

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John from PA

What if

chewbacca wrote:
pwohlrab wrote:

It is a great uninstaller used for such situations. Highly recommended by many support personnel. It will remove all remnants of the program.

I know but if it were my own computer, I'd rather start from scratch by reformatting the hard disk, download and install Windows 10. It's guaranteed there won't be any remnants of trialware/bloatware if they were never installed in the first place. That's just me. Too extreme? Sure.

Today's PC comes with less bloatware compared with those sold in the early 2000. Back then a fast PC stuffed with a gazillion crapware becomes sluggish. Today, it's just Microsoft trialware that comes standard with the PC I've been configuring.

What if you upgraded to Win 10 using the Free online download and don't have a backup (or install) disc of your previous Windows?

Formatting the HD or SSD would be a big mistake. Besides, I don't know how long MS keeps track of the license keys. Might be turned down if MS thinks you are trying to pull a fast one.

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Metricman DriveSmart 76 Williamsburg, VA

Make a recovery drive

metricman wrote:

What if you upgraded to Win 10 using the Free online download and don't have a backup (or install) disc of your previous Windows?

Formatting the HD or SSD would be a big mistake. Besides, I don't know how long MS keeps track of the license keys. Might be turned down if MS thinks you are trying to pull a fast one.

See https://support.microsoft.com/en-us/windows/create-a-recover...

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John from PA

I already did

John from PA wrote:
metricman wrote:

What if you upgraded to Win 10 using the Free online download and don't have a backup (or install) disc of your previous Windows?

Formatting the HD or SSD would be a big mistake. Besides, I don't know how long MS keeps track of the license keys. Might be turned down if MS thinks you are trying to pull a fast one.

See https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304c246

I created a recovery disc the day I upgraded. I just wonder how many folks did not and what happens if they don't have one. Hopefully they will create one before formatting their drive.

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Metricman DriveSmart 76 Williamsburg, VA

agreed

chewbacca wrote:

I know but if it were my own computer, I'd rather start from scratch by reformatting the hard disk, download and install Windows 10. It's guaranteed there won't be any remnants of trialware/bloatware if they were never installed in the first place. That's just me. Too extreme? Sure...

Agreed. I have made it easier by putting documents on another internal drive. All apps must be reinstalled.

Windows 10 setup and the Microsoft server recognize the configuration of my PCs after several format and reinstalls of Windows 7 and Windows 10. I have the original Windows 7 dvds and product keys but they were not needed. These PCs predate the scheme in Windows 8 where the motherboard is recognized by Microsoft.

dobs108 smile

I back up stuff on a regular basis.

I back up data daily and weekly because I do a lot of ancestor research. I also do an image weekly and monthly. My images are by 2 different programs. If I have a crash I can recover quickly. Both the data and images are on separate hard drives.

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Nuvi 2460LMT.

.

metricman wrote:

What if you upgraded to Win 10 using the Free online download and don't have a backup (or install) disc of your previous Windows?

Formatting the HD or SSD would be a big mistake. Besides, I don't know how long MS keeps track of the license keys. Might be turned down if MS thinks you are trying to pull a fast one.

I didn't say my solution would work for everyone. You do what you can and format and reinstall is my solution to a clean installation.

The Windows license key is in BIOS, not on the hard drive

metricman wrote:

What if you upgraded to Win 10 using the Free online download and don't have a backup (or install) disc of your previous Windows?

Formatting the HD or SSD would be a big mistake. Besides, I don't know how long MS keeps track of the license keys. Might be turned down if MS thinks you are trying to pull a fast one.

Your license key is stored in the BIOS so you can format the drive as much as you want without issue. If you were to replace your motherboard then you likely would have some issues. But it is an easy task to document your license key. One utility is at https://neosmart.net/OemKey/. I personally recommend the use of the free Belarc Advisor, available at https://www.belarc.com/products_belarc_advisor. The Belarc Advisor will yield an abundance of system information, not just the Windows license key. It does take about a minute to run so be patient.

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John from PA

Belarc gives lots of information

I just tried Belarc and was impressed with the amount of information it provides, but I have two tiny beefs with it. I wish there was a way to download the report, and there's so much information that the font the report uses is so small that a screen print was of no help. But anyway it seems like a decent product.

Phil

--
"No misfortune is so bad that whining about it won't make it worse."

PDF OK?

plunder wrote:

I just tried Belarc and was impressed with the amount of information it provides, but I have two tiny beefs with it. I wish there was a way to download the report, and there's so much information that the font the report uses is so small that a screen print was of no help. But anyway it seems like a decent product.

Phil

At least for Windows 7 & 10 you can make use of the right mouse click and possibly handle what you desire.

Once the report is generated, right click and you have two options, one of which is print and it should be obvious what that accomplishes. The other is "Save As" and the resulting dialog box defaults to saving the document as an HTML file, which then can be opened by any browser. What I prefer to do, is when you are at the print dialog box, over at the right in the "Destination" field, select "Save As PDF". Click Save at the bottom and provide a path and file name. I typically call mine Belarc with the date. The one I just accomplished is called Belarc_01_12_2021.pdf. The output itself bears the date near the top, but it is convenient to also have it as part of the file name.

If you are using an Apple product, which I'm not familiar with, my suggestion would be to investigate something similar to a right click

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John from PA

Easier yet for a pdf

File drop down menu and then print. Check mark your "print to pdf", choose a location, and then print.

John from PA wrote:
plunder wrote:

I just tried Belarc and was impressed with the amount of information it provides, but I have two tiny beefs with it. I wish there was a way to download the report, and there's so much information that the font the report uses is so small that a screen print was of no help. But anyway it seems like a decent product.

Phil

At least for Windows 7 & 10 you can make use of the right mouse click and possibly handle what you desire.

Once the report is generated, right click and you have two options, one of which is print and it should be obvious what that accomplishes. The other is "Save As" and the resulting dialog box defaults to saving the document as an HTML file, which then can be opened by any browser. What I prefer to do, is when you are at the print dialog box, over at the right in the "Destination" field, select "Save As PDF". Click Save at the bottom and provide a path and file name. I typically call mine Belarc with the date. The one I just accomplished is called Belarc_01_12_2021.pdf. The output itself bears the date near the top, but it is convenient to also have it as part of the file name.

If you are using an Apple product, which I'm not familiar with, my suggestion would be to investigate something similar to a right click

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Nuvi 2460LMT.

That is what I said, with a bit more detail

pwohlrab wrote:

File drop down menu and then print. Check mark your "print to pdf", choose a location, and then print.

John from PA wrote:
plunder wrote:

I just tried Belarc and was impressed with the amount of information it provides, but I have two tiny beefs with it. I wish there was a way to download the report, and there's so much information that the font the report uses is so small that a screen print was of no help. But anyway it seems like a decent product.

Phil

At least for Windows 7 & 10 you can make use of the right mouse click and possibly handle what you desire.

Once the report is generated, right click and you have two options, one of which is print and it should be obvious what that accomplishes. The other is "Save As" and the resulting dialog box defaults to saving the document as an HTML file, which then can be opened by any browser. What I prefer to do, is when you are at the print dialog box, over at the right in the "Destination" field, select "Save As PDF". Click Save at the bottom and provide a path and file name. I typically call mine Belarc with the date. The one I just accomplished is called Belarc_01_12_2021.pdf. The output itself bears the date near the top, but it is convenient to also have it as part of the file name.

If you are using an Apple product, which I'm not familiar with, my suggestion would be to investigate something similar to a right click

You quoted my response but did you even bother to read it? And by the way, the Belarc Advisor doesn't have a "File drop down menu..." hence the reason plunder had what is a minor issue.

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John from PA

File+Option.

John from PA wrote:
plunder wrote:

I just tried Belarc and was impressed with the amount of information it provides, but I have two tiny beefs with it. I wish there was a way to download the report, and there's so much information that the font the report uses is so small that a screen print was of no help. But anyway it seems like a decent product.

Phil

At least for Windows 7 & 10 you can make use of the right mouse click and possibly handle what you desire.

Once the report is generated, right click and you have two options, one of which is print and it should be obvious what that accomplishes. The other is "Save As" and the resulting dialog box defaults to saving the document as an HTML file, which then can be opened by any browser. What I prefer to do, is when you are at the print dialog box, over at the right in the "Destination" field, select "Save As PDF". Click Save at the bottom and provide a path and file name. I typically call mine Belarc with the date. The one I just accomplished is called Belarc_01_12_2021.pdf. The output itself bears the date near the top, but it is convenient to also have it as part of the file name.

If you are using an Apple product, which I'm not familiar with, my suggestion would be to investigate something similar to a right click

Works mostly the same for Mac, except you may have to click File, Hold Option, then choose Save As. Sometimes Save As isn't available without the Option key.

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Frank DriveSmart55 37.322760, -79.511267

Header Menu

John from PA wrote:
pwohlrab wrote:

File drop down menu and then print. Check mark your "print to pdf", choose a location, and then print.

John from PA wrote:
plunder wrote:

I just tried Belarc and was impressed with the amount of information it provides, but I have two tiny beefs with it. I wish there was a way to download the report, and there's so much information that the font the report uses is so small that a screen print was of no help. But anyway it seems like a decent product.

Phil

At least for Windows 7 & 10 you can make use of the right mouse click and possibly handle what you desire.

Once the report is generated, right click and you have two options, one of which is print and it should be obvious what that accomplishes. The other is "Save As" and the resulting dialog box defaults to saving the document as an HTML file, which then can be opened by any browser. What I prefer to do, is when you are at the print dialog box, over at the right in the "Destination" field, select "Save As PDF". Click Save at the bottom and provide a path and file name. I typically call mine Belarc with the date. The one I just accomplished is called Belarc_01_12_2021.pdf. The output itself bears the date near the top, but it is convenient to also have it as part of the file name.

If you are using an Apple product, which I'm not familiar with, my suggestion would be to investigate something similar to a right click

You quoted my response but did you even bother to read it? And by the way, the Belarc Advisor doesn't have a "File drop down menu..." hence the reason plunder had what is a minor issue.

On a MAC you have to go to the Header on the Desktop for the File Function. MACs' right click doesn't always provide the same options that Right Click does on Window.

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Frank DriveSmart55 37.322760, -79.511267

Well phranc....

Your way did not work when I followed your way on my Win 10 pro. That is why I listed the other way. Clicking anywhere on the page gives me save as and a few other options. There is NO option for print. This could be based on browser used or version of windows.

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Nuvi 2460LMT.

I don't have that Program,

I don't have that Program, so I can't tell you exactly what happens on Right Click. Mac just doesn't always follow convention on Right Click or File. But I have found that adding the Option Key to Most of the Menu options on the header will usually find the stuff right click is missing.

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Frank DriveSmart55 37.322760, -79.511267

Oops. That should have been John from PA.

phranc wrote:

I don't have that Program, so I can't tell you exactly what happens on Right Click. Mac just doesn't always follow convention on Right Click or File. But I have found that adding the Option Key to Most of the Menu options on the header will usually find the stuff right click is missing.

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Nuvi 2460LMT.

Remember when...

People would camp out in front of CompUSA and other stores to get the latest version of Windows?

Good times.

--
When you are dead, you don’t know that you are dead. It is only difficult for the others. It is the same when you are stupid.

Try a few things...

pwohlrab wrote:

Your way did not work when I followed your way on my Win 10 pro. That is why I listed the other way. Clicking anywhere on the page gives me save as and a few other options. There is NO option for print. This could be based on browser used or version of windows.

This is a standard Windows function. It could be the browser, I happen to be using Chrome and you should be able to do the action from any site, including POI. I tested Edge and it too provides the Print in the drop down. So right click on your screen as you read this and see if "Print" is in the drop down.

It might also be that you don't have Print to PDF enabled. To check this press the Windows and R keys on the keyboard to open the Run box. In the Run box enter “optionalfeatures” (one word without the quotation marks) and click the OK button. You should get a box (there may be a second or two delay) titled "Turn Windows features on or off". Scroll down to the setting Microsoft print to PDF and enable that setting. Use OK all the way out and retest. You may have to exit your browser and re-enter.

Another way your can accomplish this is to click the three vertical dots, usually at the top right of the screen. They are often called the "Share" panel. Print as an option should appear in the drop down. Then as previously stated select Save as PDF.

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John from PA

On Windows, Contr+P will

On Windows, Contr+P will always invoke the printer on whatever window is in focus.

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Frank DriveSmart55 37.322760, -79.511267

@ John from PA: Most likely the browser used

I prefer mozilla. Print is not in the right click. Print to PDF is activated because I use it all the time. I verified it is turned on just to be sure. I am not concerned about this, just offering up what I found in hopes of helping others.

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Nuvi 2460LMT.

Use of Mozilla explains it

pwohlrab wrote:

I prefer mozilla. Print is not in the right click. Print to PDF is activated because I use it all the time. I verified it is turned on just to be sure. I am not concerned about this, just offering up what I found in hopes of helping others.

Mozilla version 32 from about mid-2014 did away with the right click Print function. As an alternative Mozilla/Firefox has an add-in at https://addons.mozilla.org/en-US/firefox/addon/print-button/ but I don't feel it offers the versatility of opening the normal Windows print dialog box. At least that was the way the add-in worked in the early days. It functioned more like a Print Screen.

At least on most pages, if you click the ≡ Menu Button near the top right corner, then click the Print option, then you should be able to do normal printing.

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John from PA