Always Green, Never Grey Traffic Icon. The Garmin Response and What I Would Like To see

Yep it does what you say for my 2 units. The 3590 is just a pain, searches, then it's up to date and we start all over again. Gonna sell this unit soon, to some other poor s_ _ _. Maybe he or she won't care, or not know any better. Hmm.. it's a lemon and I don't trust it.

If they are talking about the present version of firmware I'm running, then the list is probably accurate for my 2595. --HOWEVER--, the list is WRONG, pure and simple for whatever firmware version it had originally and for several updates subsequent. I remember the way the unit acted when I first got it: GRAY icon = Receiver plugged in -NO SIGNAL. GREEN/RED/YELLOW icon: RECEIVING signal. NO icon: no receiver plugged in.

Current state: GREEN icon = Traffic receiver plugged in. GRAY icon: You had receiver connected, you unplugged it, but icon hasn't been flushed from the screen yet. TRANSLATION: You have a green icon and assume there's clear sailing ahead when the reality is/could be, you haven't received a signal for an hour and are heading towards a 50 car fog pile-up you could have avoided if you took the previous exit ten miles back. Isn't that the point of the traffic feature?

GREEN ICON should only ever mean: Receiving signal and NO traffic problems.

GARMIN: GO FIND THE BUG!!

Thank you

EXCELLENT summary, williston. How Garmin can't (or won't) see this anamoly is beyond comprehension and how/why they changed it to the current behavior is baffling as well.

I'm reading this and can honestly say that neither my 855 or 3790 has displayed a grey icon.

It's either no icon, a yellow icon or a red icon.
Maybe I am fortunate in this respect.

I think the reason it stands out so clearly for me is because I make frequents trips this time of year to the northern "boondocks" of Maine. At some point after turning off 95 or 16 in New Hampshire and Maine, the icon would go from Green to Gray: receiver plugged in but NO traffic signal coming in. Clicking through the menus would confirm this AND I would even get a pop-up telling me that the traffic signal has been lost. I don't think the pop-up comes up anymore either; another nice feature that has been lost.

The 800 series never displayed an icon other than yellow or red even going back to the MSN days. The unit also does not let you know if you are receiving a traffic signal unless you ask it to display traffic. If an icon was displayed, it didn't go away when coverage was dropped, it was persistent until you had it check or you passed the area where the icon was displayed. With the newer traffic receiver the unit still operates in the same manner, either no icon or one that's red or yellow. As I now have one of the current RDS receivers that's used on some of the units having display problems I can reasonably assume it's a unit centric problem and not the traffic receiver.

Looks like it was fixed: http://www.poi-factory.com/node/40352

Will Garmin listen, if we write. Maybe, maybe not. However, I think it might be worth a try. Write a letter to Michael Wiegers, VP Engineering, like I just have. Use the same Subject line" Always Green, Never Grey" to help emphasise this.

Am I sure he's the absolute right guy? No, I'm not, but I would hope someone in his position would either pass it on or look into it.

If you're really not into snail mail, then try the email address, that I came up with, but I think a letter is the right course of action in this case. The worse that can happen, is an email will bounce back. Include a request for a Read Receipt.

Many of us have valid points and tons of experience. If we spell this out to the top people,, just maybe we'll get a response.

If and when you write, post the fact here so that we might get a sense of who else is trying to be a pain in the butt to Garmin.

I should have read Juggernaut's post, before I posted mine. Unfortunately, I checked my 2555 with Webupdater and no such update is available.

I still think it's worth writing Garmin, if this is a limited update.

That's nice, but it only covers the 2xx7 and 8's. Wanna buy my 3590?

We could hope that Garmin would soon release a firmware fix for the 2xx5/34xx/35xx series

And how exactly is this 2013 model update related to the "always green, never grey" traffic icon issue? Sounds to me like this corrects an issue on the traffic map where a green color was used for a traffic flow instance instead of grey. The green "flow data" color on the traffic map has now been changed to grey to correct the issue. AFAIK, the new 2013 units don't even have a traffic icon like previous models. Sounds unrelated to me...but that's just me.

So the wait continues. Gotta say though: the "Fixed Bluetooth Volume issue" I see in the list really aggravates me to no end. If Garmin has fixed this issue for a newer unit and doesn't fix it for my older 2595 --which has had this problem from day one--, I will be extremely disappointed to put it mildly.