2012.20 JCV file size confusion

 

I called Garmin a few minutes ago, and spoke with a fellow named Ben.

I went through our different file size dilemma with him, and after consulting his Help Desk, he returned and said they told him it was because of the "different SW's" on the various models.

When I pointed out that we had a 3790, and a 3760 user getting different file sizes, he said they were different OS's. I was like, huh?

He said he would take the info I gave him back to his supervisor, and HD. He said they would email back. I'll post the response when they do.

On the bright side, I only waited for 1.5 minutes!

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK
2 3 4 5 ... 7
Page 1>>

Thanks

Thanks for the effort. Let's hope something positive comes from this.

I wonder how many different jcv files exist for the 2012.20 map. I think I've seen three widely different sizes so far.

I think it was decided back in the 2012.10 map days--when early updaters got a big jcv file and later ones a tiny file size--that within a given map version, different jcv files were interchangeable but that a map version's jcv files would not work with other map versions.

If the various 2012.20 jcv files are all usable on any 2012.20 map, maybe Garmin could offer a web page with the different jcv files available for download so that those of us with tiny installed jcv files who have enough room for a bigger one could download and install it to our nuvi. This is probably wishful thinking--either the files won't be interchangeable or Garmin won't offer the various jcv sizes for download...

Been There Before

CraigW wrote:

If the various 2012.20 jcv files are all usable on any 2012.20 map, maybe Garmin could offer a web page with the different jcv files available for download so that those of us with tiny installed jcv files who have enough room for a bigger one could download and install it to our nuvi. This is probably wishful thinking--either the files won't be interchangeable or Garmin won't offer the various jcv sizes for download...

This was tried before, on the last update. Suggested it could be placed on the SD card. That didn't work. Just more BS from Garmin as above.

.

Yea, I told him people were damn pissed over this debacle...

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

Might have to wait a bit to

Might have to wait a bit to upgrade...... razz

--
"Everything in excess! To enjoy the flavor of life, take big bites. Moderation is for monks" ~ Excerpt from the notebooks of Lazarus Long, from Robert Heinlein's "Time Enough for Love"

Let's try again!

So, being the intrepid fool I am, armed with a fridge filled with beer, and a few spare hours... mrgreen

I installed the lifetime map updater, and am in the process of re-downloading the 2012.20 maps. I want to see if I get the big JCV file out of the deal!

I'll report back in a bit. Wish me luck!

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

.

.

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

2012.20 JCV file size confusion

Just finish downloading the updated map on my 855. Did a simulation drive. The JV did not change on the 855, but on my 3790lmt new JVs were added. I can't understand it. Is it 2 different map garmin updated.

--
3790LMT; 2595LMT; 3590LMT, 60LMTHD

Now if one were a cynic, ...

rthibodaux wrote:

Just finish downloading the updated map on my 855. Did a simulation drive. The JV did not change on the 855, but on my 3790lmt new JVs were added. I can't understand it. Is it 2 different map garmin updated.

One might start to think that the corporate Garmin folks aren't happy with how long we keep our nuvis running rather than replacing them with their newer models. If so, they might be looking at the older models--some discontinued but still very functional--that have Lane Assist and Junction View and they're intentionally crippling the Junction View by reducing the number of JVs in these models while increasing JVs in the new high-end models to get us to desire and buy the new nuvi.

To me, that'd be a recipe for a mass exodus to other brands when our current nuvis are to be replaced.

Then again, one can overthink things--Occam probably would suggest this is simply a case of carelessness and lack of a reasonable thought process by all involved in product design. Maybe no Garmin folks actually use GPS units in their vehicles to see what features are desirable.

Yes

rthibodaux wrote:

Just finish downloading the updated map on my 855. Did a simulation drive. The JV did not change on the 855, but on my 3790lmt new JVs were added. I can't understand it. Is it 2 different map garmin updated.

Yes, they use different files. The map files maybe the same but the JV files are very different depending on the series of Nuvi you have and the amount of internal storage space on the units. Basically the 8GB newer series get the large JV file while the older 2 and 4GB units get the very small JV file.

--
Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Backup Camera 40 and TomTom XXL540s.

Oh CRAP!!!

My nuvi was killed.

I ran the re-install, it errored at the end. I closed the program, tried to reboot but it's dead. I can't even boot it by the USB.

I'm so mad right now, I can't even spit. This POS program is getting deleted. FFS, Garmin!

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

Garmin Lifetime Updater problems

Juggernaut wrote:

My nuvi was killed.

I ran the re-install, it errored at the end. I closed the program, tried to reboot but it's dead. I can't even boot it by the USB.

I'm so mad right now, I can't even spit. This POS program is getting deleted. FFS, Garmin!

After the map was downloaded using the Garmin Lifetime Updater for my 2350LMT, the program errored out, unable to install map, contact technical support, now I got worried. I went back to the old way to update maps, myGarmin website and not a single problem updating, I don't think I'll be using this program no more.

Location aware?

Seems to me that the differing files sizes might be related to the individual's registered location too? Not saying that it is, but it would make sense to build a custom JV file for the user when they login to download the latest update.

I now disable JV after the download so I don't have to see it at all. (Don't like it) I hope I get a small version so I don't have to waste the time and bandwidth for no reason.

--
Nuvi 2595LMT, Nuvi 1490T, Nuvi 260, GPSMAP 195

No Joy

ScottK1968 wrote:

After the map was downloaded using the Garmin Lifetime Updater for my 2350LMT, the program errored out, unable to install map, contact technical support, now I got worried. I went back to the old way to update maps, myGarmin website and not a single problem updating, I don't think I'll be using this program no more.

No such luck for me, it's dead. I put it in the cradle and I just get soft flashes of light as it cycles.

I'm so bummed out right now. sad

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

Never

@rocknicehunter

Never heard that about Garmin before, the making sense part that is.

Don't think that the JV file size determination is anywhere near as sophisticated as that.

--
Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Backup Camera 40 and TomTom XXL540s.

I'm afraid to download my

I'm afraid to download my 755T.I'm going to wait for a while to clear things out.or i may skip 2012.20 and wait for next mapupdate

OMG!

I don't know what I did... tried hard resets, soft resets... tried every trick I know of.

Slid the power switch, and it started to boot! Seems someone upstairs heard my prayers.

It's back working as normal (I think). Have to test for file corruption yet.

WOOOO HOOOOOO! Happy dance time!

POS new updater gone!

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

I just update my 755T the

I just update my 755T the JCV file in 2012.10 was 367,560KB after 2012.20 it's only 50,016KB.why is less then befour.

Sense

Yep Jug.
Maybe building custom files as needed would make sense and we all know that isn't what comes out of the majority of Corporate America, not just Garmin.

Sounds like your unit was messing around with you and probably had a good laugh. Glad to see it recovered on its own after a short rest.

--
Nuvi 2595LMT, Nuvi 1490T, Nuvi 260, GPSMAP 195

Ditto !!

Shirke wrote:

I just update my 755T the JCV file in 2012.10 was 367,560KB after 2012.20 it's only 50,016KB.why is less then befour.

Same here...
My 755T with lifetime maps just got downgraded. It's got 4gig and has tons of room.

How about we start flooding Garmin tech support with eMail complaints??? This just is not right.

At the very least, they could make the various JCV file sizes available. If we own units that support JCV, size should not be an issue. We should be able to get the largest and even put it on SD "manually" if we choose to do so.

--
Frank, MA.

JV Files

I agree!! Will be sending Garmin email demanding my JV back. With 2012.1 I had them all, now nothing. Live in Western Mass two big highways here are I-91 and Mass pike. With 2012.1 I was getting all the JV's now nothing ! I paid for lifetime updates and if JV is a feature than I want it1 Let's do it!!!

Experiment ?

Perhaps if someone that has 2 units with different size JCV files can do some 'swapping', we can determine if there is a reason for this....

Would it have anything to do with the display or resolution on the newer units?

I did a backup, and will keep my old JCV on the 765T if this is a downgrade.

Larry

SDHC Card

I think Garmin should modify their software to allow the option of installing the entire map and all supporting files onto a SDHC Card.

Then even if one owns a Nuvi with very little memory, he can spend $10 or $20 for an 8GB SDHC Card and be able to update maps for many years to come.

People affected by this should contact Garmin asking for this feature.

Just in case

I didn't think this would work but figured that I'd try it and at least prove it to be false and therefore save any of the rest of you from going to the effort of trying.

I renamed the two files in my 2012.20 JCV directory (to a .0sum and a .0jcv), then copied my backed up and roughly 7x bigger jcv files from my 2012.10 update to my nuvi 855. I then removed and replaced the 855 battery (needed for a true 855 reboot) and simulated a route for which 2012.10 gave me two junction views.

As I feared, jcv files appear to be created for and linked to their specific map version and will not work with a newer map.

So short of restoring my full 2012.10 backup (maps and jcv and everything else) and losing all the map and built-in POI updates or until Garmin realizes the folly in their 2012.20 offering that started yesterday and offers a new update version, there is no way I can find to restore my old full-featured JVs to the new map.

I remain very angry with Garmin--first for removing most of the JVs I had from the previous map update and second, for not issuing a warning that most JVs will be lost if I proceed with the 2012.20 map update. Only after the update is complete and users test their nuvi will they notice the loss of previous JVs for those of us with nuvi models that lost JVs with this update.

Junction view file size

Shirke wrote:

I just update my 755T the JCV file in 2012.10 was 367,560KB after 2012.20 it's only 50,016KB.why is less then befour.

The JCV file is less than before because Garmin removed most of the Junction Views they had from the last update. They only did this though for their older models that support Junction View, even though some of the older models have more than enough internal memory to handle the larger junction view file. For example, my 765t still has 1.4 GB of internal memory left after updating and could easily handle the larger junction view file, but I still got the smaller 51 MB file. Pretty crappy huh? Only the newer nuvi models (the 3XXX series and the 2XXX series) support the large junction view file that we had for 2012.10 (I believe that file has grown from around 360 Mb to 460 Mb this past update). It's a gimmick in order to get us to buy their newer models so that we can have the full on support for more Junction Views. I'm not buying into it though. I don't even care about Junction View that much, but what I do care about is the way Garmin treats its customers.

--
Garmin Nuvi 3490lmt, 765t with Lifetime maps and Clear Channel traffic

Answer from garmin regarding JCV file

I Email to garmin last night about Junction View file is significantly smaller with latest map update 2012.20.

Here's the response I got back from Garmin this morning.

Thank you for contacting Garmin.
I will be happy to assist you. The reason why the junction view file is much smaller for the 755T device is due to the fact that most Nuvi 7x5 devices do have enough internal space for the full map and the full juctionview files. While your Nuvi 755T does have enough space other devices in the same family were getting errors during the map update due to the large junction view file size. To correct problem this we released a much smaller file for the series that were effected.
To work around this issue:
1. Run the map update again and choose a smaller region such as Lower 49 states and also choose the option to install the maps to your computer and device
2. The map update will install the smaller region and also install the full junction view file 3. After the map update completes can program the remaining maps to either the device or a sdcard using the garmin map install application.
I am sorry if this causes any inconviences for you. Please feel free to let me know if you have additional questions.

That's good

So it's to my understanding that if we install only the lower 49 states, we will get the full junction view file. That's pretty good news. My only question that I have is how do I tell the computer to only download and install the lower 49 states. Where is that option?

--
Garmin Nuvi 3490lmt, 765t with Lifetime maps and Clear Channel traffic

1490t

Via email, Garmin told me I would get the large JCV when I bought the lifetime map updates. I worked with two CSRs on my download. Both times I got the small file. I reminded the third guy about my email. He is sending me the large JCV on a disk. He said it will be a copy & paste. He has the 367.5 file on his 1450. Waiting.tick tick tick.
EDIT: I do have 415MB free without a JCV

--
1490LMT 1450LMT 295w

Install options

rame1012 wrote:

So it's to my understanding that if we install only the lower 49 states, we will get the full junction view file. That's pretty good news. My only question that I have is how do I tell the computer to only download and install the lower 49 states. Where is that option?

rame1012, I'm going to look and see how this will work for me (although I don't know if I'll actually do the job as I do want my map to include Alaska and Canada).

But to answer your question, as the Garmin updater starts up, check an early window's lower left hand corner for the Install Options button--this is the same button you press to choose to request the installation to GPS and computer rather than the default GPS only. Once in Install Options, look to the upper left corner for what map size options you can choose from.

Believe NOTHING Garmin Says...It's A Canned Response

Shirke wrote:

I Email to garmin last night about Junction View file is significantly smaller with latest map update 2012.20.

Here's the response I got back from Garmin this morning.

Thank you for contacting Garmin.
I will be happy to assist you. The reason why the junction view file is much smaller for the 755T device is due to the fact that most Nuvi 7x5 devices do have enough internal space for the full map and the full juctionview files. While your Nuvi 755T does have enough space other devices in the same family were getting errors during the map update due to the large junction view file size. To correct problem this we released a much smaller file for the series that were effected.
To work around this issue:
1. Run the map update again and choose a smaller region such as Lower 49 states and also choose the option to install the maps to your computer and device
2. The map update will install the smaller region and also install the full junction view file 3. After the map update completes can program the remaining maps to either the device or a sdcard using the garmin map install application.
I am sorry if this causes any inconviences for you. Please feel free to let me know if you have additional questions.

Don't believe it. That workaround if I'm not mistaken was already tried by someone here for 2012.10, and they ended up with the smaller file.

Everyone affected by the JCV file size screwup by Garmin should post their discontent anywhere and everywhere they can, in addition to letting Garmin know about it. In other words, be a squeaky wheel so you can get some grease.

--
"Anyone who is capable of getting themselves made President should on no account be allowed to do the job." --Douglas Adams

885T vs 2460LMT Results

I have now upgraded my 885T and my 2460LMT.

---------------------------------------
885T Mapset= Canada and USA
Map IMG file Before=1.31GB After=1.46GB
JCV File Before=367MB After=51MB
Note that the 367MB JCV file had been obtained from my 2460LMT after the last update.

----------------------------------------
2460LMT Mapset=All North America
Map IMG file Before=1.44GB After=1.58GB
JCV File Befoe=243MB After=457MB

-----------------------------------------
I copied the large JCV file from the 2460 onto my 885T and it worked. I did notice that the JCV images on the 885T are now a smaller "portrait" oriented image compared to the previous "landscape" images which took up the whole screen.

For those that don't know, the 2460LMT displays the JCV image on a split screen. The directions are displayed on the left side of the screen, and the JCV image is displayed on the right side. This 885T image now looks more like the 2460LMT images (i.e. smaller and "portrait" orientated.

Working around junction view file size

CraigW wrote:

rame1012, I'm going to look and see how this will work for me (although I don't know if I'll actually do the job as I do want my map to include Alaska and Canada).

But to answer your question, as the Garmin updater starts up, check an early window's lower left hand corner for the Install Options button--this is the same button you press to choose to request the installation to GPS and computer rather than the default GPS only. Once in Install Options, look to the upper left corner for what map size options you can choose from.

Thanks craigW. Let me know how it goes.

--
Garmin Nuvi 3490lmt, 765t with Lifetime maps and Clear Channel traffic

Working around junction view file size

RickLeb wrote:

I have now upgraded my 885T and my 2460LMT.

---------------------------------------
885T Mapset= Canada and USA
Map IMG file Before=1.31GB After=1.46GB
JCV File Before=367MB After=51MB
Note that the 367MB JCV file had been obtained from my 2460LMT after the last update.

----------------------------------------
2460LMT Mapset=All North America
Map IMG file Before=1.44GB After=1.58GB
JCV File Befoe=243MB After=457MB

-----------------------------------------
I copied the large JCV file from the 2460 onto my 885T and it worked. I did notice that the JCV images on the 885T are now a smaller "portrait" oriented image compared to the previous "landscape" images which took up the whole screen.

For those that don't know, the 2460LMT displays the JCV image on a split screen. The directions are displayed on the left side of the screen, and the JCV image is displayed on the right side. This 885T image now looks more like the 2460LMT images (i.e. smaller and "portrait" orientated.

So let met get this straight. When you put the 2460's jcv file on the 885T, you got the smaller portrait image of the junction view, but were you getting the directions on the other side of the screen like on the 2460 or were you just getting a blank space?

--
Garmin Nuvi 3490lmt, 765t with Lifetime maps and Clear Channel traffic

GRRRRRRRRR!

spokybob wrote:

Via email, Garmin told me I would get the large JCV when I bought the lifetime map updates. I worked with two CSRs on my download. Both times I got the small file. I reminded the third guy about my email. He is sending me the large JCV on a disk. He said it will be a copy & paste. He has the 367.5 file on his 1450. Waiting.tick tick tick.
EDIT: I do have 415MB free without a JCV

Grr, I don't know why I expected a better result, spokybob, but I went ahead and called Garmin's Customer Support. I related your experience to my Garmin CS person and tried many different ways to get him to see that he's being given information contrary to what you were given.

In a nutshell, he states that you or your Customer Service rep that's offering you a bigger jcv file is either lying or is totally misinformed. [Edit: And RickLeb, my Garmin CS rep obviously feels that you're lying as well since what you've done is impossible--this'd be funny if it weren't so sad that Garmin can be so misinformed. And to think that some are suggesting that smaller jcv files are being offered to reduce calls to Garmin Tech Support!]

He further states that Garmin had no responsibility to tell users updating yesterday that they'd lose most of their JVs and that there's no way to go back to bigger JV files.

At that point, I suggested that if my CS rep's belief is that spokybob or his CS rep is lying or wrong, couldn't it be possible that instead maybe you are being given wrong information and that indeed, I could be given a larger jcv file either by disk or over the net? His response: "Impossible."

Garmin, please at least have the intelligence to have all your Customer Service reps offer the same information. Right now, we're being given completely contradictory info from CS reps.

Hmm

rame1012 wrote:
CraigW wrote:

rame1012, I'm going to look and see how this will work for me (although I don't know if I'll actually do the job as I do want my map to include Alaska and Canada).

But to answer your question, as the Garmin updater starts up, check an early window's lower left hand corner for the Install Options button--this is the same button you press to choose to request the installation to GPS and computer rather than the default GPS only. Once in Install Options, look to the upper left corner for what map size options you can choose from.

Thanks craigW. Let me know how it goes.

After my call to Garmin Tech Support today, I think I need to follow Strephon_Alkhalikoi's advice and not attempt the reinstall. As he says and I can now confirm, Garmin CS reps are being fed incorrect information from the higher ups and we should not expect to be given correct information from them.

I agree with all who have said this--Call Garmin and complain.

Didn't work for me

Shirke wrote:

I Email to garmin last night about Junction View file is significantly smaller with latest map update 2012.20.

Here's the response I got back from Garmin this morning.

Thank you for contacting Garmin.
I will be happy to assist you. The reason why the junction view file is much smaller for the 755T device is due to the fact that most Nuvi 7x5 devices do have enough internal space for the full map and the full juctionview files. While your Nuvi 755T does have enough space other devices in the same family were getting errors during the map update due to the large junction view file size. To correct problem this we released a much smaller file for the series that were effected.
To work around this issue:
1. Run the map update again and choose a smaller region such as Lower 49 states and also choose the option to install the maps to your computer and device
2. The map update will install the smaller region and also install the full junction view file 3. After the map update completes can program the remaining maps to either the device or a sdcard using the garmin map install application.
I am sorry if this causes any inconviences for you. Please feel free to let me know if you have additional questions.

More of Garmin BS! Just get rid of the person, either by email or phone call.

files

RickLeb wrote:

I have now upgraded my 885T and my 2460LMT.

---------------------------------------
885T Mapset= Canada and USA
Map IMG file Before=1.31GB After=1.46GB
JCV File Before=367MB After=51MB
Note that the 367MB JCV file had been obtained from my 2460LMT after the last update.

----------------------------------------
2460LMT Mapset=All North America
Map IMG file Before=1.44GB After=1.58GB
JCV File Befoe=243MB After=457MB

-----------------------------------------
I copied the large JCV file from the 2460 onto my 885T and it worked. I did notice that the JCV images on the 885T are now a smaller "portrait" oriented image compared to the previous "landscape" images which took up the whole screen.

For those that don't know, the 2460LMT displays the JCV image on a split screen. The directions are displayed on the left side of the screen, and the JCV image is displayed on the right side. This 885T image now looks more like the 2460LMT images (i.e. smaller and "portrait" orientated.

It certainly would be great if a legal way to make this large jcv file available to those of us with the smaller jcv file size could be done.

As of a few minutes ago, even when challenged, Garmin Tech Support says that your statements are false, that you may well be lying, and that your experiment (successful, mind you) will not possibly work because each jcv file is specifically created for a specific nuvi line and they're not swappable.

Ah nope

>>2. The map update will install the smaller region and also install the full junction view file

Ah Shirke ... don't even bother.

I installed "lower 49" yesterday on my 1450LMT ... after numerous other install attempts with larger mapsets ... and nope, Garmin still installed the smaller 51 meg JCV.

This is really starting to drag me down.

But if someone does get Garmin to send them the larger JCV file on a disk ... and it works with 14xx models ... I hope you know how to make a cd copy because I (among others) would like you to send it to me.

--
Garmin 205, 260W, 1450LMT, 2460LMT, HEREwego for iPhone ... all still mapping strong.

Only The Image

rame1012 wrote:

So let met get this straight. When you put the 2460's jcv file on the 885T, you got the smaller portrait image of the junction view, but were you getting the directions on the other side of the screen like on the 2460 or were you just getting a blank space?

I was only seeing the JCV image, AND NOT the directions I would normally see on the other half of the 2460 screen. As I said the image is a smaller "portrait" version of what I used to get. The two sides are filled with white bars, similar to what you would see on a widescreen TV when watching standard def programming.

That may indicate that the JCV file was specifically designed for the 2460, but yet it works with the 885T.

2012.20 JCV file size confusion

Ok, if I have already downloaded the new map and want just the lower states, what do I have to do. What files do I have to delete to start over again. I have a 855.

--
3790LMT; 2595LMT; 3590LMT, 60LMTHD

It might not be a canned response

cbwatts wrote:

>>2. The map update will install the smaller region and also install the full junction view file

Ah Shirke ... don't even bother.

I installed "lower 49" yesterday on my 1450LMT ... after numerous other install attempts with larger mapsets ... and nope, Garmin still installed the smaller 51 meg JCV.

This is really starting to drag me down.

But if someone does get Garmin to send them the larger JCV file on a disk ... and it works with 14xx models ... I hope you know how to make a cd copy because I (among others) would like you to send it to me.

Notice in the e-mail quoted earlier that shrike has a 755t, which has a 4 GB internal memory. The reason it's not working for some of the other users here is because they have a 14XX series nuvi which only has a 2 GB internal memory. Now could it be a canned response? Absolutely. I know how incompetent Garmin tech support can be. I've dealt with them many times on different issues, and I wouldn't put it past Garmin to tell their employees to lie to their customers. But here, I think this idea is worth a try. When I get home today, I will try to re-install on the lower 49 states on my 765t and see if I get a larger JCV file. If it does indeed work, then it should work on the 855t as well, because it too has a 4 GB internal memory.

--
Garmin Nuvi 3490lmt, 765t with Lifetime maps and Clear Channel traffic

2012.20 JCV file size confusion

Please post your result. I have a 855 that I already downloaded the map.

--
3790LMT; 2595LMT; 3590LMT, 60LMTHD

!

rthibodaux wrote:

Ok, if I have already downloaded the new map and want just the lower states, what do I have to do. What files do I have to delete to start over again. I have a 855.

As things stand right now, go for the Full North America update (which I imagine is what you've done) and know that the Junction Views will be a token sampling of what they've been in the past map update; i.e., you're done, don't try anything else for now.

Unless Garmin revises their 2012.20 update procedure or offers users a larger jcv file via CD or online update when a request is made from a user, there is no way that Garmin currently supports bigger junction views for your 855 or many of the other nuvi models being forced to install a tiny jcv file.

Don't do another Map Update

rame1012 wrote:

...
When I get home today, I will try to re-install on the lower 49 states on my 765t and see if I get a larger JCV file. If it does indeed work, then it should work on the 855t as well, because it too has a 4 GB internal memory.

If it works on the 765T you should just have to copy and paste it over to the 855. They are the same screen resolution.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

Only going to re-download once

bear007 wrote:
rame1012 wrote:

...
When I get home today, I will try to re-install on the lower 49 states on my 765t and see if I get a larger JCV file. If it does indeed work, then it should work on the 855t as well, because it too has a 4 GB internal memory.

If it works on the 765T you should just have to copy and paste it over to the 855. They are the same screen resolution.

Oh no. I'm only going to going to re-download and install the map update once. I only have a 765t. I only mentioned the 855t due to the fact that a lot of other users on this website have an 855t.

--
Garmin Nuvi 3490lmt, 765t with Lifetime maps and Clear Channel traffic

2012.20 JCV file size confusion

I will leave it as is since it will be use as a back-up only. I'll keep checking this site for any update to see what garmin will do. Thanks for the advise.

--
3790LMT; 2595LMT; 3590LMT, 60LMTHD

It was freaky...

rocknicehunter wrote:

Sounds like your unit was messing around with you and probably had a good laugh. Glad to see it recovered on its own after a short rest.

I don't care for its sense of humour! shock

After thinking about it, I'm not sure what happened, and why it recovered. I'm not looking a gift horse in the mouth, though.

I'll stay with the tried and true updater in the future.

--
nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

Way to go CraigW

Seems strange that the CSRs, Adam, Jeff & Chris were all confident that the large JCV would download to me. Im not sure that it was the same Chris that documented via email that the large file would load.
..I am not holding my breath while waiting for the disk to show up.

--
1490LMT 1450LMT 295w

Please don't hold your breath

spokybob wrote:

Seems strange that the CSRs, Adam, Jeff & Chris were all confident that the large JCV would download to me. Im not sure that it was the same Chris that documented via email that the large file would load.
..I am not holding my breath while waiting for the disk to show up.

Please don't hold your breath--we need you to stay alive since I want to see what develops.

BTW, it's Kyle who says you're misinformed or lying. Admittedly, I was getting testy at this point in our conversation, but K insisted that your information was at least incorrect if not an outright lie and asked me something like "if you read on the internet that President Obama was from Mars, would you believe it?"

Garmins's CS reps definitely need Customer Service training. Even when I stated that we'd not agree in this phone call but asked that he admit it's possible that he was being given incorrect information [rather than the info Adam, Jeff and Chris were giving you being incorrect], K insisted on getting in the last word stating that he was totally right and anything I said or read was totally false.

Please let us know if/when you get the file, spokybob, and let us know how it works.

Garmin--it's time to admit you need a PR consultation on how to handle problems. You are making a bad situation worse by the hour.

.

CraigW wrote:

Garmin--it's time to admit you need a PR consultation on how to handle problems. You are making a bad situation worse by the hour.

Garmin doesn't care. As long as the sheep continue to buy their rehashed products they will continue doing what they're doing.

Although Garmin may be getting a little worried since their herd continues to shrink!!

It didn't work for me. I

It didn't work for me. I re-did the update using option B and specified only lower 49. At the end of the process, I still had only the small jcv file on my 765T.

2 3 4 5 ... 7
Page 1>>