A few Mac users have reported that POI Loader is not finding files that were downloaded with recent versions of Safari.
POI Loader seems to work with files that are downloaded with Firefox or received as email attachments.
If you're having troubles transferring POI files that were downloaded with Safari, you may need to download with Firefox instead.
EDIT: You might also be able to work around the issue by looking for a double extension in the filename (e.g., poifilename.csv.txt) and removing the extra extension. See Tailspin's comments below.
EDIT: Here's a page on Apple's support site that describes the issue:
I think, without exception, the problem has been that the Mac sees a double extension -- .cvs.txt on an occasional file.
The problem is not with Safari, it is something that the file maintainers are doing. As I'm sure you know, there are some convoluted methodologies in use to create files -- switching between various programs and changing the name along the way. MaryAnn was recently able to solve the problem immediately on two such POI files by merely opening the file and re-saving it on a PC.
bentbiker hit the nail on the head. The POI Loader won't recognize POI files with a double extension (for example .cvs.txt. Just remove the ".txt" at the end of the file name and replace it with .csv and it will load properly.
Whenever I make any changes or additions to POI file, using a text editor, the file is automatically saved as a text file (my_poi.txt). All I do is change the .txt extension to .csv and have no problem loading it on my Nüvi 670 with the POI Loader.
This is good additional info.
For the users I had troubleshooted with recently, downloading with Firefox was always able to fix the problem.
Your suggestion to look for a double extension and rename if needed would be a quicker fix.
Although this obviously works, unless/until the file maintainers eliminate the naming/renaming procedure that they are using that is creating the problem, you will continue to be asked to troubleshoot. And, as already seen, a number of people don't understand what is happening (or even how to rename files), and will continue to post questions as to why it is not working.
Thousands of Mac users are having to rename the files every time they download an update. And since one of the files is one of the most popular and most frequently updated, it is a pain. I will volunteer to open and re-save the files as a co-maintainer every time they are updated, if that is of interest.
It is of interest to me!
Safari may append an extension to the file name if the file has a MIME type that Safari is not expecting. Firefox uses the file name as provided, without adding an extra extension. This explains the difference we're seeing between the two browsers.
Here's a page on Apple's support site that describes the issue:
I've made some changes on the site that should give the correct MIME types. Let me know if you find situations where Safari is still adding an extension.
Thanks for addressing this. Since we see this behavior with only a few files and they seem to be from the same maintainers, do you know yet what it is in the file itself that causes the server to give conflicting information to the downloading browser?
you seem to know your apples . im a new mac user and im having difficulties with poi loader on a mac . i tried deleting custom pois ( with poi loader) on my garmin 255w but all is still there . i think ill manually delete all and start over again . i will try firefox to download as i too cant highlight pois on my mac for poi loader to use . i set up 3 folders on a sd card named garmin 2 with 3 folders under it gas/motels/eats. poi loader tells me its sucessful each time i run but nothing there.
Thanks, this helped.
I just checked and have the current version of POI Loader (2.1.0) for Mac. I have noticed that when I load POI's using it when it is done the program just quits most of the time. Once in a while it will give me the number loaded as in the past but mostly the program just quits leaving me insecure as to the status of the loaded POI's. They seem to be loaded ok but I'm curious if anyone else is having this occur. I'm not sure it's a problem but it's happening.
When that happens, I just run it again and I usually get the confirmation then. Otherwise, I've had the same feelings as you, did it really load the POI's
I can see why you would have some concern. I've never had that problem and run POI loader every Wednesday to get the red light camera updates. I'm running Snow Leopard 10.6.3 on a late 2007 24" iMac w/4GB RAM.
I haven't experience any problems and I am using G5 PPC.
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