4 map updates, and the same address that was wrong is still wrong. I told them about it, and they said they would fix it. Right.... Outdated cell phone maps have the address, but Garmin can't figure it out. better start getting their information from different vendors, because this isn't cutting it.
Can you give us details?
Wrong addresses are usually from County/State GIS info and or data bought from third party sources.
You say you "told them". How?
As the primary source for Garmin maps information is from Here, you may find the best way to request correction is to use the Here end user input portal.
I've made 14 correction reports in the past couple of years. Some have been accepted and acted on, some still say they are "in review", which by now probably means dead on the shelf, and a couple rejected. I'm still learning what works there and what does not.
Mine have been to roads and places, none to addresses yet.
If you succeed in getting Here to fix something, it will propagate to non-Garmin uses of Here data as well.
I'd like to add that there have been numerous posts here about incorrect addressing, and numerous posts here showing why addressing can be incorrect, and why Garmin is not at fault.
These problems all exist with information provided to the map maker by POI database suppliers and by GIS information provided by the state and local governments. I have seen many incorrect locations on Google, Here, and Apple maps. Many times the same error.
An example, my address had been incorrectly reported by all three sources up till about 2 years ago. My address is not 911 based, (location based on milage from an intersection or road origin), but by proportional addressing, based on a starting address and an ending address to a section of road, not based on distance.
I'd like to add that there have been numerous posts here about incorrect addressing, and numerous posts here showing why addressing can be incorrect, and why Garmin is not at fault...
The OP has a DriveSmart 61 so it should use door-to-door addressing rather than the older logical addressing. But we don't know what the OP considers a bad address: a few addresses off down the street, a wildly wrong business located in a residential area, etc.
One reason business addresses can be wildly wrong is that the business address is listed as the owner's residence rather than the business address and that's the owner's fault. Another is just an error made in the address somewhere in the chain of learning and posting of addresses, etc.
Since this discussion is on The POI Factory site, if the OP's issue is a business that has a POI Factory custom POI file available, a great solution is to download and install the custom POI file, then use that for routing.
Can you help us, mrzocor? I almost typed mrstatin...not really.
How many are correct?
1500 Idalia Rd NE, Rio Rancho,NM It stops in the middle of the road, when the actual address is 7 miles farther down the road. Never told me how outdated cell phone maps could find it. probably because those maps are provided by google.
Thanks. This is interesting. From what I can find, the address is a juvenile court, sheriff's HQ, etc. and the current City Navigator map shows that address to be far to the west southwest of its actual location as you've already found.
Using Garmin's Basecamp on my PC which has the current as well as earlier City Navigator maps, I see that the location was correctly shown on City Navigator 2018.2 and earlier maps but all later maps show the error. It also seems to me from some playing around, that all addresses locations on Idalia NE are incorrect.
To me, the most likely cause of the problem is that Here mapping made an error starting after the 2018.20 map and it needs to be corrected. I doubt the error was made by the NM agency that creates maps as other maps (Google, etc.) show the correct location.
I suggest that you contact Here with a map error report for address numbering on Idalia NE and mention the error which appeared in mid-2017 and was correct before then.
I know a link for reporting map errors to Here been reported in the POI Factory forums but I can't seem to find it. Hopefully someone else will report link(s) to report map errors for Garmin maps supplied by Here.
I wonder how many other folks here keep old versions of City Navigator NA on their computer for times like these...
Is this what you were thinking about?
If so, I will add it to the "Links" FAQ
Ah.......let's say "yes."
PS: Mrzocor, given that the address seems to be several local government buildings including courts and law enforcement, I wonder if you could have someone from the sheriff's office, for instance, report the error stating its importance to be correct, etc. That might get faster attention of the "map correctors" than a mere citizen report.
Why would the sheriffs office care if a GPS is off?
Why would the sheriffs office care if a GPS is off?
Let's start with the fact that most emergency response organizations (fire, medical, SWAT, police, etc.) use some form of GPS when responding. Would you want an EMT team to be 7 miles down the road if they were responding to a heart attack?
Let's also state emergency responders use a database for their GPS units based on survey records and not address approximations like Google, Apple, waze, here and the rest of them.
A few decades ago a man I knew here in Albuquerque made ambulance runs with an Etak system onboard--a map-assisted dead-reckoning system that needed reasonably accurate digital road maps to function, and thus became the source branch of one of the very few USA digital maps some years ago (possibly you may recall TeleAtlas).
What do they have now? Is it actually better than consumer products?
They already know how to get there. I was touristing that is why. LOL
How do I get a hold of "Here"?
To add map corrections, as already posted above
or are you asking a different question? Their web page is https://www.here.com/
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