Garmin BC 40

 

I contacted Garmin about a BC 40 connection problem. I got a reply from Eric describing the fix.

The fix worked. Then I contacted Eric about the problem that the BC 40 does not warn you when the batteries needed to be replaced. Here is his response.

“Thank you for providing this information. After review, the device should be providing a battery low notification for the BC 40, but the manual doesn't state this. We are working to add this content to the manual and into our Support Center.”

Now that is fantastic support..

Low Battery Notification

The Garmin handhelds that I've owned have has a setting where you tell it what kind of battery you are using. Based on that it knows when to warn you of a low battery condition. Perhaps we'll see that setting in the BC-40 too.

The

The BC 40 is a battery powered backup camera for your vehicle. It would be nice if Garmin has incorporated some kind of a low battery warning that could somehow display on the Smart devices screen. I haven't had my BC40 long enough to worry about a low battery to this point.

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Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Backup Camera 40 and TomTom XXL540s.

Huh

Wil01 wrote:

I contacted Garmin .......Then I contacted Eric about the problem that the BC 40 does not warn you when the batteries needed to be replaced. Here is his response.

“Thank you for providing this information. After review, the device should be providing a battery low notification for the BC 40, but the manual doesn't state this. We are working to add this content to the manual and into our Support Center.”

Now that is fantastic support..

That answer says nothing.
1. They did not say that the unit DOES warn you but the manual should tell you and it does not.

2. My take is that they said the unit does NOT tell you and the manula should say that it does not.

Not sure if that is anything but "customer servuce spin"

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I never get lost, but I do explore new territory every now and then.

I Do Not Agree

KenSny wrote:
Wil01 wrote:

I contacted Garmin .......Then I contacted Eric about the problem that the BC 40 does not warn you when the batteries needed to be replaced. Here is his response.

“Thank you for providing this information. After review, the device should be providing a battery low notification for the BC 40, but the manual doesn't state this. We are working to add this content to the manual and into our Support Center.”

Now that is fantastic support..

That answer says nothing.
1. They did not say that the unit DOES warn you but the manual should tell you and it does not.

2. My take is that they said the unit does NOT tell you and the manula should say that it does not.

Not sure if that is anything but "customer servuce spin"

The statement was "the device should be providing a battery low notification . . .". In my eyes, that says that they expect the unit to display a warning. Accordingly, they feel that this should be described in the manual, just like other features of the unit.

- Tom -

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XXL540, GO LIVE 1535, GO 620

BC-40 Battery Life

I just replaced my BC-40's batteries. This was after two "low battery" messages today. These Energizer Lithium batteries lasted 112 days.

I'd like to know if I had another day or week or month or more of useful life left but I didn't feel like performing an experiment. I also wonder how much longer these thing will last in the winter.

I'm glad to hear that there

I'm glad to hear that there is a low battery alarm.

How was it displayed?

What resolution is your unit set to?

Message Was A Pop-UP

Wil01 wrote:

I'm glad to hear that there is a low battery alarm.

How was it displayed?

What resolution is your unit set to?

Warning: geriatric memory at work here: The message was a pop-up and I'm pretty sure that I had to hit a button to get rid of it. I immediately hit the camera button and it did turn on indicating that the message was a warning and the batteries had some life left.

I don't believe that the resolution can be adjusted.

You can click the button at

You can click the button at the top left of the BC 40 Settings Screen and adjust the resolution (Low Medium, High). I comes set at medium.

I like the High setting.

Can't Find Resolution Parameter

The only parameters that I can find when I hit the button are:
• Flip Video
• Guidance Lines
• Rename
• Unpair
• Automatic Activation

This is on a DriveSmart 51 with software version 6.10.

Am I looking in the right place? Where should I look now?

thanks,,,

GPS Settings: Click on

GPS Settings:

Click on "Wireless Camera."
click on BC40-XXXX
With the down arrow, Scroll down to and click on "Video Resolution."
Click on Low, Medium, or High
Click on Save

You're done

Still No Resolution Parameter

I checked again. I've only found two ways to navigate to the parameter list. The first is via the three-bar button in the upper left of the backup camera screen, and the second is thru settings. In either case all that I see are the following five entries, four to a screen-full:
• Flip Video
• Guidance Lines
• Rename
• Unpair
• Automatic Activation

Again, I'm using a DriveSmart 51 with software version 6.10 which is the latest. I see that you are using a dezl 760. Do you think that that matters? I'd ask what software version are you are running but that likely won't correlate with the software on my DriveSmart 51.

I'm puzzled.

I'm using a DriveSmart 65

I'm using a DriveSmart 65 with Traffic. The BC-40 software is version 2.10.

Page 5 of the Owner Manual says that Video Resolution editing isn't available on all models. The DS 51 may be one of the models that doesn't support Video Resolution editing.

That's Probably It

So,,, going back to your original question, the resolution that I am using is the only resolution!!