2699 POIs - Red Light voice warning not working

 

The other half just got a refurb 2699 to replace her 780. I installed the latest firmware and maps then added her huge list of POIs including the red light ones and the matching voice file.

For some reason she gets the BOING warning but not the voice warning.

Removed all the POIs and reinstalled same result.

Did the same removal to my 1490 and reinstalled and the 1490 works like a charm (with SOX in the directory...lol)

Any ideas/hints?

alerts

visiter555 wrote:

The other half just got a refurb 2699 to replace her 780. I installed the latest firmware and maps then added her huge list of POIs including the red light ones and the matching voice file.

For some reason she gets the BOING warning but not the voice warning.

Removed all the POIs and reinstalled same result.

Did the same removal to my 1490 and reinstalled and the 1490 works like a charm (with SOX in the directory...lol)

Any ideas/hints?

Double check to make sure sox.exe in the correct location and you have a wav file not a mp3 for the voice alert.See http://www.poi-factory.com/node/25730 also the video option can be found here https://www.youtube.com/watch?v=dsJTUmvb6_o

You can find some wav files here.Just click on it and select the wav.Be sure to name wav file same as the csv file except for the extension. http://pages.citebite.com/r5s4x0b4x4vfv

--
Charlie. Nuvi 265 WT and Nuvi 2597 LMT. Android Here WeGo - Offline Maps & GPS.

location of sox.exe

The location to put sox.exe in the PC has changed.

http://www.poi-factory.com/node/25730

edit - Charlie beat me by a minute!

dobs108 smile

Sox

dobs108 wrote:

The location to put sox.exe in the PC has changed.
http://www.poi-factory.com/node/25730
edit - Charlie beat me by a minute!
dobs108 smile

My "sox" file has been in that location for a number of years, nothing new there.

--
Nuvi 350 long gone, Nuvi 855LMT, Nuvi 2797LMT, DriveSmart 50 LMT-HD, 3790LMT now my daughters. Using Windows 10. DashCam A108C with GPS.

But...

Melaqueman wrote:
dobs108 wrote:

The location to put sox.exe in the PC has changed.
http://www.poi-factory.com/node/25730
edit - Charlie beat me by a minute!
dobs108 smile

My "sox" file has been in that location for a number of years, nothing new there.

But there was a time before that when the POI Loader program folder was in a different place and this had users updating the program and having two complete and functional program folders with different versions of POI Loader. This was quite an issue until we realized it since folks were not succeeding in get custom audio even though they swore they had sox.exe in the right program folder. It turns out their sox was in the older version program folder which was not the one that the desktop icon would open. The solution was to put sox.exe in the new folder, and hopefully also delete the older version folder of POI Loader.

As a 4-year member, Melaqueman, this must have occurred before your arrival. smile

same problem 2689

try turning off your warnings then turning them back on.

My SOX has been in the

My SOX has been in the correct location since I got the 1490 back in 2010.

I have already tried turning the warning off/on with no success.

The warning voice file is a .wav and perfect name match.

I have cleared the POIs and manually checked the 2699 for the files. All gone...then reinstalled the POIs.

Maybe I should check the phase of the moon, alignment of the stars and the rest of the fun things.

This is a frustrating one...lol

Some questions

visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

I have already tried turning the warning off/on with no success.

The warning voice file is a .wav and perfect name match.

I have cleared the POIs and manually checked the 2699 for the files. All gone...then reinstalled the POIs.

Maybe I should check the phase of the moon, alignment of the stars and the rest of the fun things.

This is a frustrating one...lol

Do you have other custom POIs with audio alerts that do work correctly with the 2699 or do all custom POIs fail to sound the custom audio? If others work as expected, I'd suspect the redlight wav file. If none work, I wonder if the new 2699 somehow doesn't accept custom audio. Of course, there's no point in calling Garmin since they've never acknowledged that wav files can be used on any of their devices for custom audio. But it'd be great if another 2699 owner who has tried (and succeeded or failed) to get custom audio to work would post their results.

Page 2 of the owners manual

http://static.garmin.com/pumac/nuvi_25x9_26x9_OM_EN.pdf

speaks of volume adjusting and says there's a 'wrench' to adjust volume options. Is it possible that the 2699 is like some of the older devices that have a mixer and that the custom audio control is muted or zeroed? This seems unlikely but would be a quick thing to check.

Last question (also unlikely): do you use POI Loader in express or manual mode? When using Manual Mode, can you confirm that POI Loader sees the redlight POI file and correctly has alerts set?

Alerts

visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

I have already tried turning the warning off/on with no success.

The warning voice file is a .wav and perfect name match.

I have cleared the POIs and manually checked the 2699 for the files. All gone...then reinstalled the POIs.

Maybe I should check the phase of the moon, alignment of the stars and the rest of the fun things.

This is a frustrating one...lol

Make sure you have the correct sox.exe. Delete the one you now have and replace with the one listed in the FAQ http://www.poi-factory.com/node/25730 . It should be noted the keyword redlight in the file name will result in a alert using either express or manual mode.If you drop me a email I will make a gpi file just for the redlights so you can install and see if the alert then works.

Note make sure after installing the pois.You have done a complete shut down and restart.Just toucing the off button puts it in the sleep mode.Hold down the button until you get selection for shut down .

--
Charlie. Nuvi 265 WT and Nuvi 2597 LMT. Android Here WeGo - Offline Maps & GPS.

sox.exe correct location

visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

If sox.exe was last installed in 2010 it is likely not in the correct location. POI Loader.exe can be in two different locations in a Windows PC that is about six years old, and sox.exe must be inserted in the correct folder that contains POI Loader.exe for the up-to-date versions of POI Loader:

For older versions of POI Loader the (wrong) folder location is:

C:\Program Files\Garmin\POI Loader

For up-to-date versions of POI Loader the (correct) folder location is:

C:\Program Files (x86)\Garmin\POI Loader

If sox.exe is in the wrong location, audio alerts in the GPS will not happen. Everything worked okay when running an older version of POI Loader, but when you updated to a newer version which installed into Program Files (x86), that is when the no-audio problem started happening.

No need to delete the older sox.exe. Just download and install sox.exe to the new location.

dobs108 smile

1490

dobs108 wrote:
visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

If sox.exe was last installed in 2010 it is likely not in the correct location. POI Loader.exe can be in two different locations in a Windows PC that is about six years old, and sox.exe must be inserted in the correct folder that contains POI Loader.exe for the up-to-date versions of POI Loader:

For older versions of POI Loader the (wrong) folder location is:

C:\Program Files\Garmin\POI Loader

For up-to-date versions of POI Loader the (correct) folder location is:

C:\Program Files (x86)\Garmin\POI Loader

If sox.exe is in the wrong location, audio alerts in the GPS will not happen. Everything worked okay when running an older version of POI Loader, but when you updated to a newer version which installed into Program Files (x86), that is when the no-audio problem started happening.

No need to delete the older sox.exe. Just download and install sox.exe to the new location.

dobs108 smile

If that's the problem, then installing POIs with custom audio alerts will fail with wav files for the nuvi 1490 as well, but the 1490 gets the alerts if I'm reading the OP correctly.

Is sox.exe in the right place?

In spite of the 1490 audio working -

Is sox.exe in C:\Program Files (x86)\Garmin\POI Loader, or not?

Does the 1490 have mp3 capability?

When was the 1490 loaded? Was it recently, or with an older POI Loader?

Perhaps an old gpi file that was loaded with an older POI Loader exists onboard the 1490. That could account for the 1490 having audio.

dobs108 smile

Still good advice today

http://www.poi-factory.com/node/34737

CraigW on 10/24/11 wrote:

First off, can we assume you are successfully loading and being able to use POI files (csv or gpx) with POILoader with your nuvi and you are seeing the icon (bmp files) when you plan a route to a custom POI and arrive at the destination--and that you're using POILoader in Manual mode and are setting alerts both by checking the alert box and setting an alert distance? Can you create and use a route to one of your Custom POI locations (found in WhereTo/Extras/Custom) either in real time or simulation mode? Do you get no sound or a "boing" when arriving at a Custom POI now? Is it true that you've tried loading several POI files with several wav files and none give you alerts but each will give you a boing when arriving at one?

Assuming you've followed the FAQs for loading POIs to Garmin devices unable to use mp3 files, I'm not sure that any additional step-by-step instruction is going to work. The nuvi 1490LMT is no different than other nuvis in this regard.

The most common causes of failed wav voice alerts are:

1) computer double extensions (the "wav" file attempting to be loaded is xxx.wav.wav because your computer (if a PC) has not turned off "Hide extensions...." in Folder Options so it looks to be xxx.wav on your PC but is really xxx.wav.wav;

2)Improperly named wav files;*

3) you have no sox.exe, the wrong version of sox.exe or have sox.exe in the wrong location in your computer hard drive;**

4) your nuvi does not have alerts enabled (probably one of the Settings options);

5) you have bad wav files (unlikely if you're obtaining your wav files from The Factory).

When loading POIs, are you letting POILoader replace your existing POI files on the nuvi? If not, there's a chance you have an earlier POI file with no associated wav file and that's what you're nuvi is using rather than the new one with a wav.

We're here to work with you so don't give up. If you can answer the questions asked here, we'll be better equipped to locate your issue.

* If your POI file, for instance, is
RestAreasCombined(Ver.AN).csv

then your wav file must be renamed to be
RestAreasCombined(Ver.AN).wav

noting that capitalization, etc. is important.

** Sox.exe needs to be in the computer directory that contains POILoader.exe (not in the directory with the csv, wav and bmp files). If you've used earlier versions of POILoader, note that it's possible that you have two versions of POILoader installed on your computer and if sox.exe is in the older one's directory, it'll fail.

sox.exe location

dobs108 wrote:
visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

If sox.exe was last installed in 2010 it is likely not in the correct location. POI Loader.exe can be in two different locations in a Windows PC that is about six years old, and sox.exe must be inserted in the correct folder that contains POI Loader.exe for the up-to-date versions of POI Loader:

For older versions of POI Loader the (wrong) folder location is:

C:\Program Files\Garmin\POI Loader

For up-to-date versions of POI Loader the (correct) folder location is:

C:\Program Files (x86)\Garmin\POI Loader

If sox.exe is in the wrong location, audio alerts in the GPS will not happen. Everything worked okay when running an older version of POI Loader, but when you updated to a newer version which installed into Program Files (x86), that is when the no-audio problem started happening.

No need to delete the older sox.exe. Just download and install sox.exe to the new location.

dobs108 smile

To complete dobs108's point about the install location for POI Loader, that change occurred with version 2.6.0 of POI Loader which came out in January 2011. So unless you are still running version 2.5.4 or older, the location for sox.exe in 2010 would be different than where it should be today with current versions of POI Loader.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Update POI Loader

If you are like me, I don't update anything as early as possible. That old version of POI Loader ran for several years on my PC. It was only updated after doing a clean install of Windows 7 two years ago.

dobs108 smile

One final detail...or if you wish, a nitpick

alandb wrote:
dobs108 wrote:
visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

If sox.exe was last installed in 2010 it is likely not in the correct location. POI Loader.exe can be in two different locations in a Windows PC that is about six years old, and sox.exe must be inserted in the correct folder that contains POI Loader.exe for the up-to-date versions of POI Loader:

For older versions of POI Loader the (wrong) folder location is:

C:\Program Files\Garmin\POI Loader

For up-to-date versions of POI Loader the (correct) folder location is:

C:\Program Files (x86)\Garmin\POI Loader

If sox.exe is in the wrong location, audio alerts in the GPS will not happen. Everything worked okay when running an older version of POI Loader, but when you updated to a newer version which installed into Program Files (x86), that is when the no-audio problem started happening.

No need to delete the older sox.exe. Just download and install sox.exe to the new location.

dobs108 smile

To complete dobs108's point about the install location for POI Loader, that change occurred with version 2.6.0 of POI Loader which came out in January 2011. So unless you are still running version 2.5.4 or older, the location for sox.exe in 2010 would be different than where it should be today with current versions of POI Loader.

dobs108 is correct in stating the installation folder for the newer (2.6.0 and later / early 2011 and later) POI Loader on Win7 or newer PCs (maybe Vista, too?)

But from what I remember and see in the links below, the 2.5.4 and earlier (late 2010 and earlier) program folder was in C:\Garmin, not C:\Program Files\Garmin. Also, I believe the older 2.5.4 and earlier folders and files were called POILoader while the newer 2.6.0 and later folders and files added a space making them POI Loader.

I've thought about the need for a FAQ regarding this but the effort required seemed excessive for a problem that only occurs with an update from a six year old program version to a current one. These folders issues with the 2.5.4 to 2.6.0 have been discussed in the past:

http://www.poi-factory.com/node/16728

http://www.poi-factory.com/node/25404

http://www.poi-factory.com/node/31969

http://www.poi-factory.com/node/32404

For the current issue by the OP, we now need additional info from visiter555 to avoid going even further in the wrong directions with our thoughts and suggestions. visiter555, in the earlier posts there remain some unanswered questions asked of you that will help narrow the suggestions we will offer.

Long page

CraigW wrote:

...to avoid going even further in the wrong directions with our thoughts and suggestions.

It's a good thing these pages are infinitely long!

dobs108 mrgreen

So true

dobs108 wrote:
CraigW wrote:

...to avoid going even further in the wrong directions with our thoughts and suggestions.

It's a good thing these pages are infinitely long!

dobs108 mrgreen

razz twisted rolleyes

Important points

charlesd45 wrote:

Make sure you have the correct sox.exe. Delete the one you now have and replace with the one listed in the FAQ http://www.poi-factory.com/node/25730 . It should be noted the keyword redlight in the file name will result in a alert using either express or manual mode.If you drop me a email I will make a gpi file just for the redlights so you can install and see if the alert then works.

Note make sure after installing the pois. You have done a complete shut down and restart.Just touching the off button puts it in the sleep mode.Hold down the button until you get selection for shut down .

Charles has brought up two important points:

A six-year-old sox.exe might work with the 1490, but the 2699 might require an up-to-date sox.exe.

After loading custom POIs, the nuvi 2699 must be restarted.

1) Hold the power key until a prompt appears on the screen. The prompt appears after five seconds. If you release the power key before the prompt appears, the unit enters sleep mode.
2) Select Off.

dobs108 smile

Sox

dobs108 wrote:

Charles has brought up two important points:

A six-year-old sox.exe might work with the 1490, but the 2699 might require an up-to-date sox.exe.

After loading custom POIs, the nuvi 2699 must be restarted.

1) Hold the power key until a prompt appears on the screen. The prompt appears after five seconds. If you release the power key before the prompt appears, the unit enters sleep mode.
2) Select Off.

dobs108 smile

Regarding sox versions:

Our member Evert figured out the problem with newer versions of sox.exe in the past and showed that POI Loader can not properly handle audio file conversions with versions of sox later than 14.0.1. It's not an issue with the GPS devices, new or old, it's compatibility of sox and POI Loader.

I agree that the thought of a power down and reboot is well worth a try.

volume settings

The volume settings for the nuvi 3597 are not in "settings."

On the home page, touch volume and there is a "Master" volume slider which is at 70%. On the left, touch the "Wrench" icon and there are two sliders, "Navigation" and "Phone." Both of mine are at 100%. We don't know whether Custom POI audio is directly on Master, or on Navigation or Phone.

I remember when the 3597 was new, the Custom POI audio was very much lower than the navigation audio no matter what the sliders were set at. The remedy was to modify the .wav file for more volume using a website recommended by a member of POI Factory.

Off SoapBox! I need to attend to business for a couple of days. See you later!

dobs108 smile

volume settings

dobs108 wrote:

The volume settings for the nuvi 3597 are not in "settings."

On the home page, touch volume and there is a "Master" volume slider which is at 70%. On the left, touch the "Wrench" icon and there are two sliders, "Navigation" and "Phone." Both of mine are at 100%. We don't know whether Custom POI audio is directly on Master, or on Navigation or Phone.

I remember when the 3597 was new, the Custom POI audio was very much lower than the navigation audio no matter what the sliders were set at. The remedy was to modify the .wav file for more volume using a website recommended by a member of POI Factory.

Off SoapBox! I need to attend to business for a couple of days. See you later!

dobs108 smile

and the volume settings can be reched via Voice Command... just access the 3597 by yelling (<_wake_up_phrase_>) then say VOLUME and you can adjust the volume using your voice.. say 60, 65, 70, 0.. whatever

--
Never argue with a pig. It makes you look foolish and it anoys the hell out of the pig!

@visiter555

visiter555 we need to hear from you on any update or success you may have had.Curious if you have attempted these two solutions?

Make sure you have the correct sox.exe. Delete the one you now have and replace with the one listed in the FAQ http://www.poi-factory.com/node/25730 . In the past a member installed another version of the sox.exe and convinced a few others including myself that it was a latest and greatest .Short time later feedback started coming back about some strage alerts. You could be going by a Arbys and get alert for Cracker Barrel.Sometimes no alert. So from then on everybody went back to the version 14.0.1

Note make sure after installing the pois. You have done a complete shut down and restart.Just touching the off button puts it in the sleep mode.Hold down the off button until you see the selection Turn off the device and then touch OFF.

Also could you vertify that you have one file with all the pois on your computer.Using that same file with no changes you transfer them to each device using poiloader.Plus no mp3 files are included only wav.The old Nuvi 780 you replaced used mp3 for voice alerts and both the 2699 and 1490 require sox.exe and wav.Make sure you have purged any mp3 files in your orginial file structure.

--
Charlie. Nuvi 265 WT and Nuvi 2597 LMT. Android Here WeGo - Offline Maps & GPS.

SOX

The same computer does a 780, 1490 and a 2757 as well as the 2699. The alert works on all of the others, but not the 2699.

The POI directory is used for all four devices and again everything works on the other three and the redlight POI file works correctly just the redlight wav does not work.

dobs108 wrote:
visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

If sox.exe was last installed in 2010 it is likely not in the correct location. POI Loader.exe can be in two different locations in a Windows PC that is about six years old, and sox.exe must be inserted in the correct folder that contains POI Loader.exe for the up-to-date versions of POI Loader:

For older versions of POI Loader the (wrong) folder location is:

C:\Program Files\Garmin\POI Loader

For up-to-date versions of POI Loader the (correct) folder location is:

C:\Program Files (x86)\Garmin\POI Loader

If sox.exe is in the wrong location, audio alerts in the GPS will not happen. Everything worked okay when running an older version of POI Loader, but when you updated to a newer version which installed into Program Files (x86), that is when the no-audio problem started happening.

No need to delete the older sox.exe. Just download and install sox.exe to the new location.

dobs108 smile

@visiter555

Thanks for that update.

I read the thread again to see what other questions we might need answered to help you get to the bottom of this problem.

One thing that comes to mind at the moment is to ask whether the 2699 has any other .wav alerts that do work.

Another is to ask you do go thru both:
Settings > Proximity Alerts > Audio,
and
Settings > Proximity Alerts > Alerts
and tell us the setting you have.

... and a couple of other unanswered questions

There are still a couple of unanswered questions that may help us help you solve the problem:

What version of POI Loader are you running?
What folder is poiloader.exe and sox.exe installed in?

If you truly are still running the POI Loader version from 2010 or earlier as you implied in your earlier post, there is a possibility that there is something in that older version that is not compatible with a newer nuvi like your 2699. So it may be worth updating to the newest version of POI Loader. And if you do that, you will need to move sox.exe.

Note: I don't know that older versions of POI Loader are incompatible with newer devices ... just trying to eliminate all possibilities for failure.

Edit: To add to this line of thought about compatibility issues with older versions of POI loader, Here are the release notes: https://www8.garmin.com/support/download_details.jsp?id=927

Of interest is this one:

Changes made from version 2.6.1 to 2.7.0:

Added Brazilian Portuguese language support
Added support for new Garmin devices
Fixed issues with the Software Update dialog remaining open

I don't know when 2.7.0 was released and there were a couple of other updates since then ... but, definitely sometime after 2010. For comparison, 2699 was released 9/2014.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Alerts

visiter555 wrote:

The same computer does a 780, 1490 and a 2757 as well as the 2699. The alert works on all of the others, but not the 2699.

The POI directory is used for all four devices and again everything works on the other three and the redlight POI file works correctly just the redlight wav does not work.

dobs108 wrote:
visiter555 wrote:

My SOX has been in the correct location since I got the 1490 back in 2010.

If sox.exe was last installed in 2010 it is likely not in the correct location. POI Loader.exe can be in two different locations in a Windows PC that is about six years old, and sox.exe must be inserted in the correct folder that contains POI Loader.exe for the up-to-date versions of POI Loader:

For older versions of POI Loader the (wrong) folder location is:

C:\Program Files\Garmin\POI Loader

For up-to-date versions of POI Loader the (correct) folder location is:

C:\Program Files (x86)\Garmin\POI Loader

If sox.exe is in the wrong location, audio alerts in the GPS will not happen. Everything worked okay when running an older version of POI Loader, but when you updated to a newer version which installed into Program Files (x86), that is when the no-audio problem started happening.

No need to delete the older sox.exe. Just download and install sox.exe to the new location.

dobs108 smile

You posted "the redlight POI file works correctly just the redlight wav does not work". Most members download the speed cameras along with the redlight cameras. Does the speed cameras voice alert work? Just a guess have you tried another redlight wav file just to see if you get the same results? Could you please post the redlight wav file you are using from POI Factory?

You don't have your contact tab active so I can email you.What I would like to do is set up the redlight and speed cameras on my computer and send you the resulting gpi file. It woulld be a working version that all you have to do is copy and paste and put it in your POI Folder on your device. If you use my contact form and email me I can email it back to you.

--
Charlie. Nuvi 265 WT and Nuvi 2597 LMT. Android Here WeGo - Offline Maps & GPS.

Half full vs. Half empty

visiter555 wrote:

The same computer does a 780, 1490 and a 2757 as well as the 2699. The alert works on all of the others, but not the 2699.

The POI directory is used for all four devices and again everything works on the other three and the redlight POI file works correctly just the redlight wav does not work.

The glass is half full:
Since the same computer, same POI Loader, same sox and same csv, gps, wav and maybe bmp files—plus knowing that visiter555 is a long-term POI Factory user well versed in custom POIs with custom alerts—work as expected on the nuvi 2725 but fails on the 2699, we can rule out the normal issues of sox version, sox location, using mp3 files, wav file characteristics, file extensions and matching filenames, setting alerts, etc., etc. The half-fullness comes from everything we can now rule out.

As I see things, we're left with two most likely possibilities:

1) there's some setting on the 2699 that we've overlooked and this is causing a custom audio alert not to sound and defaults to the basic 'ding.' Visiter555, you do get the default 'ding' with a redlight alert, right? (This assumes that all custom POIs with custom alerts on the 2699 just 'ding.' If the 2699 has other POI files [other than the redlight file] with custom audio and they do sound the custom audio, ignore this #1. I don't think visiter555 has told us if the 2699 has POI files with custom audio besides the redlight POI.)

2) The 2699, being a new model, may not offer custom audio alerts or the 2699 is not happy with the version of POI Loader being used or the characteristics of the wav file chosen. This would be in contrast to the other older models that perform as expected.

Beyond these two possibilities is the thought that this particular 2699 is defective. This would be a difficult issue to resolve with Garmin Tech Support since they will say all nuvis do not support custom audio alerts with wav files.

Glass half empty
visiter555's custom alerts still don't work and right now, we're still stumped. But we haven't given up yet and experiments and info 'in the works' from jgermann, alandb, and charlesd may shed light on the situation with visiter555's responses.

Wish list: It'd be wonderful if another nuvi 2699 owner with custom POI and custom audio alerts were available.

I've been readaing the mail for the past n days an wonder

if someone knows anyone here in the Factory that has a 2699 and if there might be a way to poll them to see

1) if it these options work for them

2) what their configuration looks like

3) what the guts of the 2699 look like..

I dunno, continuing to try and boil the ocean doesn't seem like it's going to evaporate into steam.

Like I said, perhaps finding someone here that has the same device and asking them for their input might be easier?

Just a thought... not saying the train is on the wrong track

--
Never argue with a pig. It makes you look foolish and it anoys the hell out of the pig!