After running Garmin express software updates, POI Loader will not recognize my Garmin 2595
If this has not been a problem before, and if Garmin Express updated your Time Zone map, this could explain what's going on:
If so—and if you backed up the files on your 2595 before—you could replace the new Time Zone map with the old one, then power down and power up and see if it's fixed.
If this isn't the answer for you, let me ask a few questions:
-You say POI Loader doesn't recognize the nuvi. Does your computer recognize the nuvi (in My Computer, does the nuvi appear as a drive?)
-Have you tried switching to MS mode:
-Does other Garmin software see the nuvi: BaseCamp, Garmin Express, WebUpdater, etc?
-Have you tried a different USB cable or computer port?
-If you nuvi has a SD card installed (and if the SD card doesn't contain something critical, like the City Navigator map), try removing the card to see if POI Loader now sees the nuvi.
If we need to go further, please let us know if you're using a PC or a Mac. Good luck...and report back with your results or further questions.
The process of returning a GPS device to factory defaults. A master reset will erase all favorites and will restore your device to the default factory settings. See http://www.poi-factory.com/node/30019
This usually corrects these problems.
As you are new to the site, we STRONGLY suggest you click on the learn tab and go through the beginner's exercises. This will help you better understand your unit and many of the not so obvious features as well as preparing you to troubleshoot and resolve some of the issues others face. All in all, the beginner exercises will teach you a lot about your unit and answer a lot of the "I didn't know it could do that" questions.
The same problem for me
Could you solve the problem?
Welcome to The Factory.
If you and rtyseck both experienced this problem very recently, the thread
has this entry by me:
As surmised, WebUpdater also offers the new Time Zone map as does Garmin Express (although WebUpdater suggests the update is to v13).
I did two experiments and let Garmin Express and WebUpdater update the Time Zone map on my nuvi 2460. As stated in the OP, this update causes issues with the nuvi communicating with a computer's BaseCamp software.
I also tested and see that the Time Zone Map update renders both POI Loader and WebUpdater to similarly fail. In fact, the WebUpdater failure could be the worst of the failures: with the new Time Zone map, WebUpdater doesn't ID the device as drive Garmin nüvi ("L:") as it should, but simply IDs it as a drive "L:". WebUpdater also shows that my nuvi firmware needs an update even though the nuvi has the latest firmware.
As stated in the OP, copying a backup of the old Time Zone map file returns the nuvi to normal and it again works with BaseCamp, POI Loader, and is IDed by my computer again as Garmin nüvi ("L:").
The thread discussing this new problem has a link to download the old Time Zone map file if you don't already have a backup file to revert to the earlier Time Zone map.
Thanks for the very quick reply.
Yes, you're right: I tried Webupdater and it gives the same error as POI Loader.
I tried your suggestion and it worked! Replacing the new time zone file with the old one solved the POI Loader connectivity problem.
Thank you very much!
I'm new to Garmin devices and softwares, currently I don't even understand why is there so many tools: Webupdater, Garmin Express, POI loader, etc.
Why cannot Garmin make a single working tool?
Besides it seems that Garmin softwares are not too stable and tested.
After experiencing this problem I saw that there are many posts like "cannot connect device after update", "device not detected", etc.
I hope I won't regret buying this device
Yes, Garmin software and devices can be quite quirky. That said, just stick close to this forum and you will stay on top of any issues that arise. And ... you won't regret owning your nuvi. They are great devices and for the most part, work well.
That's great to see the issue resolved for you.
I had the same problem with the Camper 760. I looked in vain for the Time Zone file in both the nuvi1390 and Camper760 but could not find them to replace them. I searched further and found that it is possible to load Custom POIs directly onto a SD card. I created a file with the name Garmin on the card then followed the POI Loader procedure to load them from a file on my computer named Custom POI and ticked the box to load it onto the Computer where I directed it to the SD card in a card reader in a usb port. Hope this is useful.
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