Time Zone Map V16.0 ... DO NOT install

 

I ran across this over in the Garmin software forum today ..

Garmin Express (and possibly WebUpdater and my.Garmin) is offering a software update (Time Zone Map V16.0) for devices that support the time zone map. It is being reported on the Garmin forum that this update is causing various problems on devices that have been updated, including connection problems between the device and Garmin software such as BaseCamp.

It is probably best to avoid this update until more information is available about potential problems.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon
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Good to know

Thanks. If you hear some followup, please let us know as well.

Will do.

I will post any additional information I find about this issue. I wonder if this problem will cause a delay in the release of the 2016.10 map update? I suspect Garmin Express will force this update as part of the map update.

The users that have experienced this problem have found that restoring V15 of the time zone map resolves it. You apparently have to do a power reset (full shutdown/restart) to rebuild the GarminDevice.xml after restoring the V15 file.

OK everyone .... do you have a good backup? If not, make one now!

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Thanks

Good to know about the problem. Was going to update my nuvi 2598 and then saw your post.

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Nuvi 760 Nuvi 2598 LMT Nuvi 3597 LMT Garmin Streetpilot Onboard for iPhone

Time Zone Map V15 download

For those of you who don't have a backup and need to restore back to the V15 time zone map, forum member sussamb has put a copy of the V15 file on DropBox: https://www.dropbox.com/s/4dvri7ltz9cwrx9/gmaptz.img?dl=0

(Note: sussamb is a member of POI Factory and is also a moderator on the Garmin software forums. He is the one who alerted us of this Time Zone V16 map problem.)

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Confirmed—and more

As surmised, WebUpdater also offers the new Time Zone map as does Garmin Express (although WebUpdater suggests the update is to v13).

I did two experiments and let Garmin Express and WebUpdater update the Time Zone map on my nuvi 2460. As stated in the OP, this update causes issues with the nuvi communicating with a computer's BaseCamp software.

I also tested and see that the Time Zone Map update renders both POI Loader and WebUpdater to similarly fail. In fact, the WebUpdater failure could be the worst of the failures: with the new Time Zone map, WebUpdater doesn't ID the device as drive Garmin nüvi ("L:") as it should, but simply IDs it as a drive "L:". WebUpdater also shows that my nuvi firmware needs an update even though the nuvi has the latest firmware.

As stated in the OP, copying a backup of the old Time Zone map file returns the nuvi to normal and it again works with BaseCamp, POI Loader, and is IDed by my computer again as Garmin nüvi ("L").

Close call.

Fortunately, the bad time zone file still allows the device to mount in mass storage mode ... otherwise, this issue would have become a disaster instead of just an annoyance. Still, it is probably not worth taking the risk of installing the V16 file in case it affects some devices differently.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Time Zone Update

Thanks for the heads up on this update.

myDashboard

I can confirm that myDashboard (in my.Garmin.com) also offers the Time Zone map update as part of the System Updates. So all three methods of updating (Express, WebUpdater and myDashboard) will install the bad time zone file and cause connection problems with Garmin software.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

.

I updated my Time Zone map yesterday on my 3490 and ran across the same issue...immediately after updating, WebUpdater saw my 3490 as being at software v0 while in reality, it is at v8.20 (the most recent). I didn't associate the oddness as being related to the Time Zone map update since it ran just fine. Strange stuff going on.

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nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

The "why"

Here's the issue:

https://forums.garmin.com/showthread.php?259275-Timezone-Map...

It should be an easy fix for Garmin as the work week starts tomorrow. Let's hope Garmin doesn't keep the 16.00 version number when fixed.

Factoid: Garmin Time Zone Map files need one D while cyclotrons need two.

.

CraigW wrote:

Here's the issue:

https://forums.garmin.com/showthread.php?259275-Timezone-Map-v16-00

Like I mentioned at the Garmin forums (where I am SergZak), a simple slipped digit in the part number of the Timezone map file.

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nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

Facts, factoids and factlets

CraigW wrote:

Factoid: Garmin Time Zone Map files need one D while cyclotrons need two.

I should have used the word 'factlet' given the competing definitions of factoid as explained in Wikipedia. redface

DOH!!

I installed the latest version of GE yesterday in prep for the upcoming map release and of course it did it's thing and pointed out the new Time Zone update. I took it. ARRRGGGGHHH!!!!! Hopefully a fix is coming forthwith from Garmin, but if not, good thing we have a fallback HERE eh?! We have asked before but I will again:

Doesn't-anyone-ever-test-this-stuff-at-Garmin?? And we know the answer: NO crying If I did this in my company I'd definitely get booted out the door...and they WOULD let the door hit me on the way out! shock

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"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

Great info

Thanks for sharing that with us & it proves once again just how valuable the members and this site is. smile

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Nüvi 255WT with nüMaps Lifetime North America born on 602117815 / Nüvi 3597LMTHD born on 805972514 / I love Friday’s except when I’m on holidays ~ canuk

Quality control

williston wrote:

Doesn't-anyone-ever-test-this-stuff-at-Garmin?? And we know the answer: NO crying

You would think! mad I worked in the IT industry for 34 years before retiring, and I understand that obscure bugs can happen in all products and I also understand that it is impossible to catch all of them. It has happened to me many times. But something like this, where it happens in ALL scenarios to everyone who installs it exclaim question IMO, it really is inexcusable in any possible definition of "quality control". I love my Garmin products, but this is just plain sad. sad

And an additional point ... knowing Garmin's reputation for mucking up updates, why would they release something on a weekend when there is no product support? My sincere "Thanks" goes to Garmin forum moderator and POI Factory member sussamb for sticking with this and helping us define and mitigate the problem!

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Thanks, Alan

Still have, and use my trusty 3790, so I don't expect too many updates anymore. I'll back up my TZ file just in case.

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nüvi 3790T | nüvi 775T | Those who make peaceful revolution impossible, will make violent revolution inevitable ~ JFK

MAMA MIA!!! What was I thinking?!

Juggernaut wrote:

Still have, and use my trusty 3790, so I don't expect too many updates anymore. I'll back up my TZ file just in case.

"Primum Non Nocere"

Tonight I keep thinking about all the poor so-and-so's out there who have never heard of the poi-factory, don't think about back-ups and restore from back-ups, have no clue about previous versions saved out there for a back-up/emergency (as generously provided by a member here) who are now out in the cold and have no idea why the poi-loader no longer works. There are thousands of Nuvi owners out there who are just your regular user.

You have to fix this Garmin, and quickly. I'll be calling them tomorrow to make sure. So disappointing that this bug comes with an update for a feature that probably no one cares or thinks about and people rarely use or access: TIME ZONES!!!

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"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

GARMIN: Google this:

"Primum Non Nocere"

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"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

.

williston wrote:

You have to fix this Garmin, and quickly. I'll be calling them tomorrow to make sure.

Hopefully they will listen and WON'T attribute this glaring issue on their end as "user error" which happens so often nowdays. So much focus is now geared toward keeping your device "up to date", nevermind any errors on the manufacturers end. Apple is now very guilty of this trend as well.

Case in point, the iOS 7 update from iOS 6 was auto-pushed to iOS devices without users knowledge nor permission. At that time, you could NOT REMOVE the multi-gigabyte update from your device if you did NOT wish to install it. I did NOT wish to at that time so as a result, I now had a ~3GB iOS update file sitting on my device, taking up my storage space with no way to get rid of it except for actually installing it. I, along with some other users at the Apple Discussions did manage to find a way to remove it from the device but it then got auto-pushed to the device again (and again) unless you then BLOCKED Apple's update servers (if you knew what they were and how to setup a block) in your router's settings. No, the update was never automatically *installed* unless the user initiated the install...but you still had your storage space literally stolen from you. The updates are still being auto-pushed to devices (if you have the storage space and the device is connected to an external power source/on the charger) but thankfully Apple now allows you to delete the update if you choose to do so. This "we know best what you want and need" attitude is getting ridiculous.

Sorry for the rant but this type of behavior really irks me...I'll update when I want to and not when I'm told or literally forced to.

At least Garmin can't auto-push an update to your device but still, these types of updates (untested with errors/issues and considered "user error" when reported) are simply uncalled for.

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nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

alandb for COW....

Everyone, sing it with me....

alandb for COW.
alandb for COW.

Let's all vow!
The time is now!

alandb for COW.
alandb for COW.

From Marion to Macao
To Garmin, no kowtow!

alandb for COW.
alandb for COW.

Thanks

Thanks for the heads up. Shame on Garmin for not testing properly.

--
"Keep your eyes on the stars, and your feet on the ground." Theodore Roosevelt///Garmin Nuvi 2555LMT, Garmin Nuvi 2455LMT, Garmin Edge 605

Properly or at all?

larryfieb wrote:

Thanks for the heads up. Shame on Garmin for not testing properly.

Garmin could not have tested this update at all!!!!

Thank you very much for the

Thank you very much for the issue. Will wait until its resolved.

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an94

Thanks for the warning!!!

Thanks.

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><> Glenn <>< Garmin nüvi 2598

Thanks for the heads up!

Such a simple mistake that Garmin should have caught with a little testing.

Welcome

Jim547 wrote:

Such a simple mistake that Garmin should have caught with a little testing.

@Jim547, I don't think we have welcomed you to the factory, so let me correct that oversite: Welcome

We usually recommend the following.

There is a "Learn" button in the upper right of this page next to "red light cameras" that takes you to a Getting Started page. It is worthwhile visiting this page.

To make navigation easy, most browsers provide the following option. When you want to follow a link - but still keep your current page open - you can hold down the "Ctrl" key as you left-click on a link. That action will open a new "Tab" in your browser up on the "Tab" bar. When you then left-click on that new "Tab", you will follow the link - leaving the "Tab" you are now reading open and available to click on and return here.

So, using the "Learn" link, you might try the "Ctrl" - left-click sequence and then return here. You can return by either "X-ing" out of the "Getting Started" page (using the "X" on the "Tab" itself) or just left-clicking on the "Tab" for the page you are on right now.

Note that the Learn Button will give you access to two valuable reference pages -
the "Index" to all of the FAQs (Frequently Asked Questions) and the Glossary of Terms and Links.

Since you are new here, I encourage you to go through a couple of the Tutorials.

The first link makes sure the settings on your computer are such that you can do more advanced POI loading.
http://www.poi-factory.com/node/30393

The next link helps you make a backup of your GPS by attaching it to your computer. (NEVER do anything to your GPS until you have a backup). It also assures that you put your (newer) unit into a state where you can see all of the folders there.
http://www.poi-factory.com/node/30394

I happen to prefer the ISO backup route. Just to see, I just did my 2595 and an ISO of roughly 6 gig took 25 minutes. I know it is hard to justify spending 25 minutes when all you want is a "minor" update, but isn't it better to have it in case of problems?

The BACKUP a number of us stress as being so important would have helped those having the problem with the time zone map - they would have had the previous version of the time zone map. Let's hope Garmin gets this fixed.

Now - having been a systems person before I retired, I have to comment that this particular bug is probably one that has not come up before - since its impact is that other Garmin programs fail (ie. POI Loader). How likely is it that one of the elements is the "test deck" would be to run POI Loader? Not likely, but hopefully it will be now.

Again Welcome!

Thank you

Good info in this thread.
Thanks again.

--
Garmin Nuvi 765T, Garmin Drive 60LM

One way to check for a revision

There is a way to check for the revised Time Zone map without looking for updates with Garmin Express, WebUpdater or myGarmin. It's this site (and page):

http://www.gmaptool.eu/en/content/recent-updates

You can see that there are already five updates made by Garmin today, and looking at the updates offered on May 16th, we can see the version 16.00 Time Zone map update. Interesting, apparently some devices (non-automotive, maybe) use a small Time Zone map while other use the "regular" Time Zone map. Who knew?

I suppose there could be a small delay before an update appears here since as far as I can tell, it's a private individual's (probably in Poland) site and not in any way officially connected to Garmin but overall, it's amazing in how complete the list is and how rapidly updates appear here.

The other way to learn of a revised map file is to wait for someone to report a revised map here in this thread... surprised

Any Guess...

…on how long Garmin will take for a fix?

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Tuckahoe Mike - Nuvi 3490LMT, Nuvi 260W, iPhone X, Mazda MX-5 Nav

My guess

Tuckahoemike wrote:

Any Guess...
…on how long Garmin will take for a fix?

My wild guess: early this week, maybe Wednesday at the latest. OK Garmin, prove me wrong confused

V16 still offered.

I thought Garmin would pull the Time Zone V16 update first thing this morning when they were made aware of the error. But surprisingly it is still being offered on Express.

Edit (10:00 AM): It appears Garmin has now withdrawn the corrupted update. I just restarted Garmin Express, and the update is no longer being offered on any of my devices.

Edit (10:05 AM): OK, now the update is back on Express. I wonder if Garmin just fixed the file without changing the version number? I guess I will try it on my old nuvi 755 and I will report back with the results.

Edit (10:15 AM): Nope! Still not fixed. My 755T could not connect to POI Loader after intalling the update.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Makes you wonder....

What the heck is going on out there with them that this version would be pulled, then added back with the same issue still present. Does this update do anything other than update that world map that no one ever looks at?

PS: My apologies for the duplicate posts earlier in the topic.

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"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

Good to know

And I'll make a back-up pronto .... especially since the new time zone map is apparently being auto-installed by the updater. Tahnks

--
Garmin 205, 260W, 1450LMT, 2460LMT, HEREwego for iPhone ... all still mapping strong.

it's gone

garmin pulled it. I looked in GE and it's not there

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nuvi 2757LM-65LM-65LM

Seems to be gone now.

bill2125 wrote:

garmin pulled it. I looked in GE and it's not there

Yes, I think you are right. Earlier, I must have caught it just as they were removing it from their servers ... gone on some server instances and still there on others.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Yes indeed

alandb wrote:
bill2125 wrote:

garmin pulled it. I looked in GE and it's not there

Yes, I think you are right. Earlier, I must have caught it just as they were removing it from their servers ... gone on some server instances and still there on others.

Yup, 16 is gone and 15 is the newest offered:

http://www8.garmin.com/support/download_details.jsp?id=4747

Just minutes to hours ago the link took you to 16. And hopefully soon the link will not take us to 15 but to 17 (or 16.1 or ???)

Garmin response

Here is the "official" word from GarminCustomerCare over on the Garmin software forum:

GarminCustomerCare wrote:

All,

We are currently working on getting this resolved. At this point, I do not have a resolution timeframe. I apologize for the inconvenience.

Albert

That doesn't tell us much, but it is at least an acknowledgment that there is a problem.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Up To Date

Yesterday, GE was telling me that I had updates available for my 64S, Montana and fenix. I did not revise any of them. Now today, GE is telling me I am up to date. That's somewhat of a relief.

GE was indicating that the Time Zone map was the thing that was to be updated.

Thanks! Glad I dodged that mess!

--
GPSMAP64s, iPhone XR w/Garmin North America, Yaesu VX-8R w/GPS.

Thanks for the info

Thanks for the info

No going back for those that moved forward

CraigW wrote:
alandb wrote:
bill2125 wrote:

garmin pulled it. I looked in GE and it's not there

Yes, I think you are right. Earlier, I must have caught it just as they were removing it from their servers ... gone on some server instances and still there on others.

Yup, 16 is gone and 15 is the newest offered:

http://www8.garmin.com/support/download_details.jsp?id=4747

Just minutes to hours ago the link took you to 16. And hopefully soon the link will not take us to 15 but to 17 (or 16.1 or ???)

GE will not take you to 15 (last "good" version) if you're already stuck with 16. Need a bigger number as their update package is not "backwards compatible". We live with 16 until 17 comes out. (I may wait a while and see if Garmin releases 18 or 19)

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"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

Backlevel

You may not be able to "backlevel" automatically with Garmin Express or WebUpdater, but it is relatively easy to manually backlevel the Time Zone file to the V15 file (from either a backup or downloaded copy). Just copy the V15 gmaptz.img file into either your .\system or \Garmin folder of your device (depending on your Garmin model) replacing the corrupt V16 file of the same name. Then delete file \Garmin\GarminDevice.xml. Reboot your device and you are good to go.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Yay!

The fix is posted, just installed it! It is 16.01 Edit: Just tried poi loader and it now sees my gps! all is good it seems!

Thanks...

luckily, I saw this before I went to update my 2599LMT-HD!

--
"Everything in excess! To enjoy the flavor of life, take big bites. Moderation is for monks" ~ Excerpt from the notebooks of Lazarus Long, from Robert Heinlein's "Time Enough for Love"

Kudos to Garmin ...

....for acting swiftly to resolve this issue. I learned a lesson though: CHECK HERE FIRST to test the waters!

JustFloyd wrote:

The fix is posted, just installed it! It is 16.01 Edit: Just tried poi loader and it now sees my gps! all is good it seems!

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

Thanks

Thanks for that heads up

16.01?

JustFloyd wrote:

The fix is posted, just installed it! It is 16.01 Edit: Just tried poi loader and it now sees my gps! all is good it seems!

Has anyone else seen this update? From what I can tell, this may only be offered to those that installed the V16.00 file, and even though it is listed as 16.01, it really installs the old V15 file. If you check the version after the update it will show as V15.

There has been no additional update offered for any of my 3 Garmin devices using any of the 3 update methods. Also, using the link provided above by CraigW (http://www8.garmin.com/support/download_details.jsp?id=4747) ... Garmin is still listing V15 as the current version of the Time Zone map.

I guess time will tell.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

stuck at v15

Seems both my 765 & 3490 are stuck on Timezone map v15 despite deleting the old TZ map along with re-building the GarminDevice.xml file (delete, then reboot the unit). Both WebUpdater and Garmin Express will find a new TZ map but what is actually installed on the unit is v15. I tried multiple times with the same result...the installed version is in fact version 15. It's also verified as v15 under the diagnostic menu (press and hold the battery icon for ~10 seconds).

To view the actual installed TZ map version (& not just what WebUpdater or GarminExpress tell you), do the following:

Press and HOLD the battery icon for ~10 seconds, tap the "Next" button (press the button area even if the button vanishes due to a test screen) until you reach the "Version Information..." screen.

From this screen, tap the "Start Test" button which will enable the "More" button. Tap the "More" button which will reveal the "Inventory" screen on which you'll find "TZ Map D1074-00..." with the version number displayed.

Note that when entering the Diagnostics screen, you'll lose satellite ephimeris data which will have to be re-acquired and may take a few minutes...no big deal but just something to be aware of. To exit diagnostics, simply power off the nuvi or find the particular page that has the "Exit" button and use that.

Maybe you guys that got this v16.1 file can verify the file version. I certainly can't get over v15 despite my various ways of updating. Maybe they simply pulled v16.x and put v15 back in.

EDIT #1: @Alan...I just posted my findings here before reading your post.

EDIT #2: Garmin themselves list v16.01 as the newest TZ map file here:
http://www8.garmin.com/support/download_details.jsp?id=9189
Are they back to their Keystone Cops shenanigans? They need to fix the date on that page as well since it states "as of October 7, 2014". Geez Louise... rolleyes

--
nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

TimeZone update.

Thanks for confirming what I thought was going on DorkusNimrod. I suspect Garmin is fudging version numbers in their update management software to force the backlevel to V15 for those users that unfortunately updated to the corrupt V16 ... but then, who can guess what Garmin is doing?

Incidentally, another way to check the installed version number of the Time Zone file is to look into the \Garmin\GarminDevice.xml file after you have installed the update and rebooted your device. Open it up with your web browser and search for the second occurrance of the name "gmaptz.img". You will see a construct like this:

Quote:

-<UpdateFile>
<PartNumber>006-D1074-00</PartNumber>
-<Version>
<Major>15</Major>
<Minor>0</Minor>
</Version>
<Path>.System</Path>
<FileName>gmaptz.img</FileName>
</UpdateFile>

The Major and Minor tags identify the version (15.0)

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

TIme Zone Map V16.01 - Ok to Install

I was just updating some POI files when Garmin Express showed me that Time Zone Map Update 16.01 was available. I had updated to 16.00 yesterday (Sunday) and had to change my GPS to Mass Storage Mode to be able to use POI Updater. After installing 16.01 everything works great again. I changed back to MTP Auto Detect and now the GPS correctly communicates with POI Updater. smile I have not tried Webupdater but Isuspect it will work correctly as well.

Just installed

The fixed timezone map on my 2797 and all is right with the world again. Thanks All!!

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(formerly known as condump) RV 770 LMT-S, Nuvi2797LMT, Nuvi765T
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