Red Light Camera Warning for a spefic camera does not release from my Nuvi 3597

Is this the most current RedLight Camera File (1/7/15)?

Did it work at that location properly in the past?
What is the location of the problem Redlight Camera?

This was the Red Light File I added to my New Garmin 3597 in December. Camera is located at below on the 12/14 CSV download from POI factory

-73.33092 40.76555 RLC - Deer Park & Nicolls NY Deer Park poi-factory Dec24 14

Along with the POI file itself, have you loaded an icon or a sound? Have you changed the icon or sound from what used to work in the past?

Is the nuvi updated with the latest firmware?

I do not think there is anything wrong with the red light camera file itself. It looks like the nuvi locks up and needs to be rebooted after it passes by that location.

In the past it has been shown that icon files that do not conform to nuvi requirements will cause the nuvi to lock up.

dobs108

The coordinates of -73.33092 40.76555 RLC - Deer Park & Nicolls NY Deer Park are good so there is no problem with the .csv file. I passed there near Christmas using the December 17 Redlight file and had no issues with that location both Northbound and Southbound.

As dobs108 stated it could possibly be the sound (.wav) or icon you loaded in POILoader causing the issue.

Why don't you try creating a new Redlight file without sound and use the icon in the link below, this is the one I use and my file works.
If it corrects the issue then we can narrow it down to perhaps being a sound issue.
Redlight Icon Bitmap
http://www.poi-factory.com/node/3924

You can use the latest RedLight Camera File (1-7-15), the coordinates remain the same.

If you like you can use my contact then email me your email address and I can send you my working Redlight file.

Is this the only location giving you problems?

try a hard reset.

I did not load an Icon nor a sound wav file. I just loaded the download from POI for the red light cameras. I have not had an issue with any other ones in the area

I am making the assumption that you
1. downloaded the poi-factory camera file from
http://www.poi-factory.com/camerafiles
to your computer
2. and then used POI Loader to put the camera file onto your device.

I understand from your later comments that the folder on your computer did not contain an icon or sound file.

Do other camera locations give you the "alert" and then go away?

Something else must be happening at that location. Do you have some other POI file loaded with an alert near the red light camera? Perhaps a gas station? Does that other POI file have an icon?

dobs108

Perhaps the red light camera file has been loaded twice? This can be done by choosing a different name in POI Loader the second time, and two poi.gpi files exist. We do not know how the 3597 will react - it may lock up.

To fix this, run POI Loader once to "remove all custom POIs" and a second time to load POIs. Remember the name you entered for next time.

dobs108

So you say you have no other issues with Redlight Cameras in that area. Then I suppose the ones at Bayshore Road and Deer Park Ave function properly.

As stated if you want, click on my User Name, and then contact, then send me your Email address. I can reply with an attachment with a working Redlight Camera file that works for me which has an icon and sound.

Edited: Good point dobs108, I was typing when you posted.

I've had this happen in the past on both my nuvi 3790 and 3490 units. The RLC in question is very close to the freeway on which I'm driving. I am not on any of the streets that the RLC is actually on but (as I mentioned) on the freeway, driving by it at 65 mph. The RLC is always triggered but sometimes will simply not clear on it's own...other times, it will.

I don't have a solution nor even ascertain why it happens...but it does.

My 3597 never locks up when a RLC is just off the interstate. It just plays the alert sound. This happens very often in the New York City area.

dobs108

That's not the case here since it's a 2 lane local street in both directions so we can rule that out.

Another thought came to mind, perhaps he has the free trial version of Garmin Safety Cameras loaded and that may be causing a conflict at that particular location.

@jsb0312
If using Windows, why not do a search for .gpi files and copy them all to a folder on your PC as a backup. Then delete all BUT the Redlight camera file and see if that corrects the problem. Keep in mind any .gpi files do not have to be in a POI folder, they can be anywhere on the GPS or SD card and the Nuvi will recognize them.

If that corrects it, then we will know it's a conflict with another POI file you have.

This has, occasionally, also happened to me. No rhyme or reason and at different locations. When I click on the notification it wants to navigate to it . Most of the time, a power off/on removes the notification.

My 3490 does that very same thing. The Warning symbol stays on the screen unless/until I power down the unit using the power button.

On my 3590, but usually involves a McDonald's that I pass. Sometimes it does it and sometimes it doesn't.

This is the first time we have heard about the problem described by the original poster. It has never happened with my 3597, and I pass many red light cameras every day. In order to find the cause we have many questions for all posters affected.

Which nuvi is it?

Is it fully updated with the latest firmware?

Does this happen at a red light camera alert location?

Are there other POIs near the affected location that also have proximity alerts loaded?

Is it possible that the redlight camera file has been loaded twice? To make sure it is loaded only once, run POI Loader once to "remove all custom POIs," and once more to load the custom POIs including the red light camera file.

dobs108

You may want ot remove that one redlight location from the file.Then simulate a route through that intersection.Just to see if something else may be setting it off.Possible two alerts working against each other.

Be thankful for the unexplained function of this feature.

I used to have the same thing occur on one of my devices. I spe t many hours chasing every option in the nuvi.

Even took all the poi files out and performed a hard reset. Then put the poi files back in and had the same thing.

Finally decided the GPS had an affinity for displaying this certain RLC so I decided I'd just let it.

Happy hunting but please do let us know if and how you solved your demonic GPS.

Hmmmmm....have you thought about having an excorcism performed on it?

I traveled past the camera last night and it stayed on my screen when I was at least 2 miles past it. As someone else said when I open the alert it wants to give me directions to the camera location. I went into the csv file this morning and changed the description from RLC to School and will reload it to the GPS later on today and then see what happens the next time I pass it. The only other thing I did find is that the street address is not really correct. On the side of the street where the camera is the cross street is Erlanger St not Bayshore Road as it is listed. Bayshore Road is on the other side of Deer Park Avenue and there is no camera at that intersection. I will keep everyone posted

It looks like we had a duplicate site entry for Deer Park & Bayshore/Fairview. We don't normally include two sites with essentially the same coordinates. The extra entry will be removed from the next update when it's published later today.

If you were having troubles with this particular intersection, it might be worthwhile to test again with the new update.

Jonathan (aka JM)

to run the loader, delete everything and then reload. I'll let you know what happens when I pass that camera again.

in some ways can be looked at as using white-out on your computer screen before correcting a typing error. Yes, it does erase all files (with some exceptions) that end in GPI, it's really unnecessary as long as the input file name stays the same.

There was an issue a couple of releases earlier where Garmin had released a breakdown file of truck stops on the trucking models. These files also ended in GPI and normally there wasn't a problem until someone did exactly what is being suggested, have Poi Loader erase files and then reload. Many of us remember the calls for sharing the breakdown file from truckers that had erased their file.

Any word if the fix worked?

and will post what happened

I wonder if the duplicate cameras were an issue on my end as well since after a certain point in time, it stopped completely without me knowingly doing anything on my end (besides updating my RLCs).

I had the same thing happen on my 3597. A reboot took care of it. The red light file was downloaded early January and I don't frequently go near any red light cameras so I'm not sure about repeatability of the issue. I will download the next set of camera files just to refresh everything.

Don't have to worry about it because it's out of my area.

Nuvi1300WTGPS

is this a known issue for 3597?

My 3580 exhibits the same problems mentioned in this Topic.

My other unit nuvi 2460 LMT does not have this problem using the same RLC files and method.

This is not an issue for a specific nuvi. Several posters who have had this problem just happen to have the nuvi 3597.

More than one custom POI either at the same location or very close together are set for proximity alerts. When both alerts happen at the same time the nuvi freezes and must be rebooted.

The most likely cause for this is multiple .gpi files on the nuvi, loaded by the user, each containing the same data. When running POI Loader, remember that it asks for a name for the file? That name becomes the filename of a .gpi file. If while loading a file you give it one name, and the next time you load the same file giving it a different name, that is the most likely reason for this problem to happen.

So the cause is not the 3597, it is "operator error."

dobs108

Maybe it just don't like being in NY....

The nuvi is saying, "What the heck! Not another red light camera!"

It's not necessarily operator error as the problem of handling multiple alerts exists in my 885. I regularly drove by a shopping center which had two locations that alerted and the unit would "freeze" in the map would not continue scrolling. It took a reboot to restore the functionality. My guess is the unit's audio section had an overrun which stopped some processing but not all. The unit would continue to receive it's location and would announce maneuvers but just wouldn't update the display until a cold restart.

I agree, Nuvi is thinking just leave it, soon enough another will be reached.

Long story but I did the clear and reload and I have had no issues since.

Thanks for getting back to us.

dobs108