Downloaded 2015.2 to my 3490. When it is connected to my Computer running Win 8.1 or laptop running Win 7 I get an error message indicating it is not recognized. However, it does show in the my computer windows both the nuvi and storage card. Garmin tech says "no problem" but I am not so sure.
Has anyone else confronted the issue. Since it happens on two different computers running two different operating systems it has to be a Garmin software issue in my HO.
As close as possible, give us the details of the message you receive.
What program is issuing the message?
that the Garmin Communicator plugin is missing?
Message is MTP USB device unplugged
Receive this message on two computers running Windows 7 and Windows 8.
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