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Garmin 855 Software Update - 2/4/2011

 

I just finished installation of a software update to a Garmin 855 that is one of several Garmin GPS units we have. After completing the update, the unit displays that it has Software Version 4.70, GPS SW Version 2.90m, and Audio Version 2.60.

Does anyone know if this software update does anything to address the lock-up problem the 855 seems to have from time to time? By "lock-up" I mean the touch screen will become non-responsive. I don't mean just slow, it becomes completely non-responsive to the touch. When it locks up like that, the only way I've found to clear it is to remove the battery for 15 seconds or so, then re-install the battery and let the device restart. Sometimes even that doesn't work and the only thing that will get the device working again is a hard reset, which of course erases all saved locations, preferences, etc.

This 855 is about a year and a half old and is the only one of our several Garmin devices that has this lock-up problem. From what I've read, we are not alone -- many 855 owners report the same problem. I keep thinking Garmin will sooner or later release a software update that addresses the problem, but so far they haven't (unless the one I just installed does something). I'm about to give up and return the 855 to Costco (which fortunately is good about taking things back) so I can replace it with a different model that doesn't have this problem.

Any & all advice will be much appreciated!

Larry Beckner
Scottsdale, AZ

Don't hold your breath

I updated ny firmware, etc. to the versions you report at least 6 months ago and it's probably been a much longer period of time than 6 months for me.

My 855 is one of the "problem" ones and I still experience rare freezes and much more frequent random reboots after these updates and after hard resets.

As much as the 4.70 firmware update seemed to imply that it would fix these issues, it hasn't for me and for some others.

I continue to live with my 855 and its reboots, etc. but know that maybe 10% of the times I use it, I'll have a problem.

It seems to be to be an issue only for a subset of the total 855 units in the field now. I say this because the 855 owners that have no problems with their unit assume that we "problem owners" are doing something wrong and it's all our fault wink

The nuvi 855 is now one of many Garmin "discontinued" models so to me, the likelihood of a future firmware update is much less likely than when it was still being produced.

Good Points!

Thanks Craig, good info & observations.

I'm sure it's not something certain of us are doing wrong, because the issues with the 855 are too widely reported for that to be the case.

Here's the irony -- the key reason we bought the 855 was its removable/replaceable battery. We had an earlier Garmin Nuvi in which the internal, non-replaceable battery died and the only option was to send it back to Garmin and receive a refurbished unit in return. Not that I couldn't live with that, but it seemed like units with replaceable batteries would make a lot more sense. So when they came out with the 855 and its removable/replaceable battery, I figured Garmin had seen the light and most if not all of their future products would be built that way. But that didn't turn out to be the case, so maybe something about the removeable/replaceable battery in the 855 proved to be problematic.

Update ??

Hi, you said: "I updated ny firmware, etc. to the versions you report at least 6 months ago and it's probably been a much longer period of time than 6 months for me."

I thought this update was barely released, you sure you have this one?

8xx 4.70 software

was released in early January, 2010. I have had it on my 855 for over a year.

--
Alan - Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra

Yes

puchasr wrote:

Hi, you said: "I updated ny firmware, etc. to the versions you report at least 6 months ago and it's probably been a much longer period of time than 6 months for me."

I thought this update was barely released, you sure you have this one?

Yes to all three versions the OP posted. I gather that you're probably an owner of one of the "good" 855s wink Want to trade? Oh wait, mine has lifetime maps--nevermind.

Versions

Garmin's site wanted to update my software last week as well. I checked the versions before and after, and there was no change as far as I could tell. My listed versions were identical to those posted in this thread; there hasn't been a change for nearly a year.

The question is, what *did* change during this update push?

it happens more often than you think...

Although I don't have a 855, I have encountered this a couple times a month when Garmin web site says my software were out of date. But, after the update process completed, the version number is exactly the same before the update.

I wonder why.

Use WebUpdater

telecomdigest2 wrote:

Garmin's site wanted to update my software last week as well. I checked the versions before and after, and there was no change as far as I could tell. My listed versions were identical to those posted in this thread; there hasn't been a change for nearly a year.

The question is, what *did* change during this update push?

cameotabby wrote:

Although I don't have a 855, I have encountered this a couple times a month when Garmin web site says my software were out of date. But, after the update process completed, the version number is exactly the same before the update.

I wonder why.

Use WebUpdater rather than myGarmin's Dashboard to update your GPS. With WebUpdater, you'll know what's being updated and you can ignore myGarmin's software updates like new vehicles, revised Finnish voices (unless you speak Finnish, of course), etc.

http://www8.garmin.com/products/webupdater/howtoinstall.jsp

Here are a few of our past discussions on the subject:

http://www.poi-factory.com/node/29123

http://www.poi-factory.com/node/27734

http://www.poi-factory.com/node/23969

http://www.poi-factory.com/node/22432

I now use WebUpdater

I now use WebUpdater instead of Dashboard for the firmware updates also on my zumo 660 and 2 nuvi 765Ts. It doesn't waste your time doing unneccessary, same version, updates and you can selection other optional updates after the firmware check/update is done.

There hasn't been a new map update since I started using webupdater yet, just firmware. So I don't know for sure but it seems faster.

Take control of your updates.

--
Zumo 665, (2) Nuvi 765Ts & 1450LMT | 2005 Harley Road King, Black Cherry Pearl / Black Pearl

OK

I guess that's what happened to me. I haven't plugged my 855 to the PC for a while, when I went to the "My Dashboard" and showed I had a firmware upgrade I didn't know that it was the same.

Way back when.After I had

Way back when.After I had deleted some files to free up space on my gps.I ran Dashboard and it put everything back.Used Webupdater every since then.

--
Charlie. Nuvi 265 wt and 2597 LMT.

Want to trade?

Unfortunately I have one that freezes once in a while especially during the summer, only a couple times during winter.
I hope you didn't pay for the lifetime maps, they're up for grabs "out there" wink ...

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