Web Updater communications error

 

When I went to run my Web Updater yesterday I received a communications error.It says that i am not connected to the internet but obviously I am. Has this happened to anyone else? Any ideas?

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Ray- **Garmin Nuvi760**

Only when I am not

This only happens when I am either not connected or am taxing the bandwidth with other things. Are you sure you were connected at the time? Were you downloading/transferring large files at the time? Does the program work for you now?

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Glenn - Southern MD; SP C330 / Nuvi 750 / Nuvi 265WT

plenty of bandwith

I have nothing else running. I wonder if it is part of Misrosofts recent windows update. I never had a problem till yesterday.

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Ray- **Garmin Nuvi760**

have you tried a different browser?

raymazanek wrote:

I have nothing else running. I wonder if it is part of Misrosofts recent windows update. I never had a problem till yesterday.

Firefox, etc...

Yesterday I couldn't connect to Garmin.com with either IE or Firefox, but my aol browser connected...

Today all is well...

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ

Not the browser

I am pretty sure the updater is in itself its own communication program and doesn't rely on the browser. I am running Firefox and I have no problem connecting to Garmin.com. I am stumped on this one. I may have to call Garmin if all else fails.

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Ray- **Garmin Nuvi760**

I had this same issue

At one time, I was using a dial-up connection (aircard) and ran web updater using that...from then on, every time I ran web updater, the part of the process that would try to update the device would never work...because it was trying to use the dial-up connection, despite having a wireless connection to the internet via my home DSL, or even wired to my home router. Everything I tried with Windows networking didn't work - re-doing all the settings, deleting all the connections, etc... and Garmin support was at a loss too.

Finally fixed it by getting a MacBook Pro. I'll not buy another Windows system again.

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*Keith* MacBook Pro *wifi iPad(2012) w/BadElf GPS & iPhone6 + Navigon*

I finally fixed it

Well I didn't really fix it I just did a work around. I installed it on my laptop and now its working. I gave up on trying to get it to work on my desktop computer. I know how you feel about windows systems in fact i went from an apple II to an apple ll gs (remember them?) to windows. I have been using windows for years now. I still miss my Apple.

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Ray- **Garmin Nuvi760**

How about your firewall?

raymazanek wrote:

Well I didn't really fix it I just did a work around. I installed it on my laptop and now its working. I gave up on trying to get it to work on my desktop computer. I know how you feel about windows systems in fact i went from an apple II to an apple ll gs (remember them?) to windows. I have been using windows for years now. I still miss my Apple.

Maybe it decided you shouldn't update your gps.. shock

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ

Some other things to check

Some other things to check based on issues I ran into when doing the 2009 map update on my Nuvi 200 from the downloaded file.

-Make sure Internet Explorer and Windows Media Player are not configured to "Work Offline" (under "File" menu")

Go to Settings->Control Panel->Internet Options, click on the Connections tab, then Lan Settings (lower right). In the box that pops up, check "automatically detect settings. Click on OK and apply when available on the way back out of the selections.

I had to make the first change to get the map update program to initially see my internet connection but it still failed later on until I made the second change.

I don't think either change is required for the Web updater but I can't remember for sure and I had to both to get the map update to run to completion.

Mike