Is my Garmin Nuvi 350 supposed to come with the ability to use Mapsource software on my computer? I don't seem to have that ability right now. I downloaded Mapsource, and it won't run because it doesn't detect a previous version of Mapsource. Grr.
Contact Garmin and they will send you a free Mapping CD which will allow the use of Mapsource. Several others have done this and in one instance someone said they had to pay shipping of $6.00 but others have reported paying nothing.
MapSource is a map/waypoint/route loader. If you are not trying to select/upload maps then it does very little for you. If you ARE trying to select/upload maps then your Garmin map software installs its own MapSource.
If you need something to move waypoints/routes/tracks around then grab EasyGPS and see if that will connect.
For waypoint mgmnt it beats the pants off MapSource.
I used the link provided on Garmins website under the support section and sent them an email asking about it. I also happened to mention that I had just spent about $600 on one of their units too.
The tech said that they usually charge $15 for the Mapsource DVD, but would waive the cost for me. He sent it out and I had received it in 4-5 days. He also said you must have and use the unlock code on the bottom of the yellow sheet that came with your Garmin GPS Unit.
Thank you everyone! I've just sent them an email, I'll post again with my results.
So far, no luck. I got a reply today saying the following:
"I would be happy to assist you. Unfortunately, the Nuvi 350 does not have
the option to accept pre-programmed routes. The unit is designed to go to
primarily one location at a time. Mapsource is normally not included with
the Nuvi because it is not a viable option for a "back-up copy" and any
pre-programmed routes developed within Mapsource could not be transferred
successfully to the unit. "
After which this guy went on to mention all the OTHER garmin models that allow the pre-planning route option. This is kind of annoying, as I had already mentioned that I recently bought the Nuvi 350... why would I go and buy another one after already buying one?
At any rate, I wrote him back saying that waypoints can be transferred to the nuvi (another forum had instructions on how to do it, which I saved somewhere), and that I need Mapsource in order to do anything with TourGuides, which is what their own website says. I also mentioned that I was disappointed that backup maps are not provided for a gps unit that costs 600 dollars. I have several more arguments all ready to go in case they say no again. It's not like 15 dollars is all that much money, but I feel like they're pinching pennies. I feel a little cheated. They would have saved themselves a lot of money on shipping and customer service response times if they'd just spent the few cents to include the cd with their products.
Anyway, I'll keep trying.
I sent an email to firstname.lastname@example.org and said more or less that I wanted to manage POIs, and I've been reading on-line that Mapsource can do that, but my Nuvi 350 did not come with a CD or DVD, and asked how I could go about getting one. They replied, telling me to provide a shipping address, and they'd send one out. I'll see what happens when I get it.
I got a reply to my reply this morning saying that he would be happy to send me a copy of Mapsource, providing they are in stock, and asked for a shipping address. I can't help being pessimistic about it, but it seems like Garmin follows through on most of their customer service promises. I hope I actually get it.
Time to play now...
kch50428, you'll have to let us know what interesting things you find out. Also, I recognize that zip code as being from my hometown. I'm a CLHS '87 graduate and still have family there.
Does not seem to be much of an asset to a Nuvi 350 user. Installed it, installed an update to it - it reads the 'Favorites' saved under "My Locations" as waypoints. I'm underwhelmed thus far.
I'm CLHS '82.
After reading some of this thread I decided to email garmin and tell them that I would like a copy of the software for uploading poi's and for planing routes. (i think i sent the email on new years day) I got a response the next day that the nuvi 360 does not support routing bu t the dvd was in the mail. I got it yesterday, installed it and updated it. So far Not too impressed but It's still nice to have, like others have said I can now give the tour thing a try.
I Thought this might help you with the problem for your unit all map source products for the PC Has an unlock code you have to have it to unlock the mapping you might have to get a hold of Garmin to get the unlock code if you dont have it it is a 25 number code Hope this helps
Using Mapsource - once you plan a route from A to B is there a way to see the actual route instructions - ie Turn Right onto I-79 South?
You can download nRoute from the Garmin site. It works with Mapsource. Purpose is to use the PC and screen from the PC and utilize the GPS for the sattilite connection. For those units that have the maps built in, such as the c540, the GPS connection does not work (confirmed by Garmin).
However, nRoute has a GPS simulation mode, and in that mode, you can map your routes and it will calculate and display the route.
Edit, New Route, the Route Properties box appears, insert your waypoints, select the tab labled Directions.
You can also print the directions.
so nRoute wont work with the c530. unless im doing something wrong it will not find the unit.
nRoute doesn't work with c530. This was confirmed by tech support at Garmin.
Here is the reply I got when I e-mailed Garmin asking for Mapsource:
Thank you for contacting Garmin International. I will be happy to help
you with this. The unit is already preprogrammed with City Navigator
North America NT maps. It did not ship with a DVD of this disk. If you
would like a version of City Navigator North America NT v8 to load to
your computer, you can order it by calling us at 1-800-800-1020 Mon-Fri
8a-7p. The part number for this is 011-01325-01. The cost for this DVD
Should you have further questions please contact Garmin Product Support
by replying to this email or contact our Consumer Support Line at
800-800-1020 Monday-Friday 8am-7pm CST.
Automotive Support - 2nd Shift
1200 E. 151st Street
Olathe, Ks 66062
I'd try again - this time try calling the support line. I had it sent to me at no cost - not even for shipping - for my Nuvi 350.
They gave me the same story about selling it for $15. Then I saw that the new version of POI Loader recommends backing up with Mapsource before installing it. So I called them back and mentioned that. They said they would send me the software for free then.
Then I saw that the new version of POI Loader recommends backing up with Mapsource before installing it
That's an interesting twist.
In Europe they won't supply it full stop, unless you pay Mega-bucks for the full product. Maybe they've just negated their own argument.
Of course, the upgrade from the website can be made to run (with the addition of a few registry keys) - but that doesn't help with the actual map data to go with it.
I emailed tech support last week saying I wanted to use nroute and needed the mapsource disc and that I had read on this site that some where getting the disc sent out. They responded within 2 days and one is on the way . I may have to pay some duty when it arrives here in Canada. Hope to have it soon. Thanks to the site for the info.
I rec'd my copy of the mapsource maps free of charge and no duty into Canada. I tried using it with my c330 and nroute but got a connection broken then searching for satellites message on my laptop. called garmin and after quite a while they confirmed that some c330 will work with nroute while others won't. even with all having the latest firmware drivers etc. Tech support figures it must have to do that some units may have a different hardware board inside and some seem to work ok while others won't. I think they will continue to work on this issue but not sure.
I have read a lot of posts regarding Mapsource but have 2 questions.
1) C3xx's...are they able to use Mapsource as these models come with preloaded maps(city nav north america NT v8) but I was under impression the c5xx's also come with preloaded maps but appears most of you are creating your own travel routes to add in your units so is it safe to say that c3xx's qualify?
2) My son has a baseball game tomorrow and the coach just sent the directions to get there. I loaded the park info into my GPS and did a simulation route. Two ways were provided to me but the directions on Mapquest are even easier and that is the route I would like to take. Is this where Mapsource would come in or do I just turn my truck in the directions of Mapquest and let (Daniel) catch up to me?
Thank you for contacting Garmin International. I will be more than
happy to help you with this. I have set up an order for a disk to be
sent out to you, it should arrive in 7-10 business days.
If you need any further assistance please do not hesitate to contact us
at the number listed below.
I have read a lot of posts regarding Mapsource but have 2 questions.
Mapsource treats the c3xx and the c5xx the same. 1. You cannot create routes in Mapsource and upload them to the GPSr. You can only create and transfer locations in the form of Waypoints in Mapsource and Favorites on the GPSr. You can use Mapsource to create POI lists which can be output as Favorites or as a .gpx file for POIs. Mapsource can be used to visualize a route before actually taking the trip.
2. You have two options. Go the direction you desire and let your GPSr catch up or create a Waypoint in Mapsource along the route that you want to go and then transfer this waypoint (or waypoints) to your GPSr as a Favorite. Then, when you select GO TO for your destination, add this Favorite as an intermediate stop.
is there any advantage to having waypoints (ie favorite) vs custom POIs (ie extras | custom POIs). As I see it, they would do the same thing but the custom ones would give you an alert if you want them too. So why do way points?
On my Zumo, Waypoints (Favorites) show up when I'm zoomed out as far as 5 miles whereas the POI's only show up when I'm zoomed to 0.3 miles. Also, you can set an icon for the Waypoint directly within the GPSr instead of having to make and load one with the POIs. Also, the features are editable within the GPSr menu such as address and phone number. But otherwise, the POI's have many more advantages
In units that are capable of storing a route generated with MapSource, a waypoint is a place along the route that may be an intermediate stop, or just a place you want to see along your route, or simply a placeholder to take a certain road.
In Nuvis, since that is what I'm most familiar with, in addition to custom POIs, we can store in our GPSr "Favorites". Those are seen in MapSource as a 'waypoint' - that's why I, as a Nuvi user with MapSource, do 'waypoints' in MapSource.
Also, with the Nuvi, once we've selected a destination, we can select one other point and insert it to our active route as a waypoint...and, one could use their 'favorites' as that waypoint...and though I have not tried this yet, if on an active route, and you've passed the one way point, I presume one could go ahead and insert another between your present location and destination and the unit would calculate to accommodate it.
Also, with the Nuvi, once we've selected a destination, we can select one other point and insert it to our active route as a waypoint...and, one could use their 'favorites' as that waypoint...
In the case you mention above, you can use either a Favorite or a Custom POI interchangeably.
I use Favorites for entering locations from my GPSr, otherwise I use the Custom POIs. One advantage of the Favorites is that you can delete them one by one from the GPSr.
I think I will just stick to the basics of what the unit can do. As the saying goes, if it aint broke, don't fix it. Mapsource, Nroutes, Geocaching,etc...I read all posts on these topics and am totally lost.
Thanks anyways Poi Acquaintances..
That is too funny!
I use favorites only for addresses that I look up in the GPSr or for getting back to a place that I have previously marked. I like POIs more. Of course, as mentioned, I really like the fact that you can delete one fav at a time.
How do I use thee? Let me count the ways... With trying to find places for favorites in my 660 I find I have to spell quite a bit. Some 'names' are abbreviated in the unit while I spell them out. Or, I abbreviate when the unit spells it out. Or, we both mispell it. In any case I don't always find what I'm looking for until I arrive and look for the closest. Amazing!
With my (your) POIs I tap Extras, Custom POIs, the category I want and they all pop up without Garmin's 50 closest wanna-bes getting in the way.
Favorites I believe were intended to be used as locations that might be frequented on a more than occasional basis. For example your work location, or doctors office or your kids/parents house. Not that you don't know where they are, but should you need to take a detour etc. Or, just because you like to hear the voice talk to you. You also have the things Motorcycle Mama pointed out available for favorites.
POI's are just that, Points Of Interest. They are more on the lines of intresting points along your route of travel that you might be interested in seeing or stopping at.
However, we being an inventive and curious species have evolved to where we have created special POI files to be used as our favorites, ie starbucks, dunkin donuts, Astrological Observatories etc.
We have found that we can do anything we want, that our machines will allow us to do. And that, is a great thing! We will continue to invent and discover and share and question. But, it all comes down to this....if it works for you ... do it! If it doesn't work for you...find something that will.
We need not be too overly concerned with much seriousness, whereas we should be enlightened with levity and joy. Just have fun!
Direct and to the point......I like that.
I too struggled with why I can't find a Mapsource program to plan routes and download waypoints and POIs to my c530. I can only do one waypoint for a route (TomTom allowed multiple and could establish them on the unit itself). I want to use Lat and Long coordinates to save my favourite fishing spot and find my way out of the woods (TomTom has coordinates on the screen all the time -- can we do this in Garmin c530?) And do we need to purchase software to download new POI's, or must we settle for an unwieldy list of our own Favourites? And one last thing, what's the difference between the c530 and the c330 at half the price?
You are talking about limitations of the c530, and not Garmin in general. It was designed for simple automobile use. For your favorite fishing hole, you could go there and then hit the "automobile icon" and it will record the spot as a favorite. You can exchange these with Mapsource and within mapsource you will have the lat and longitude. You can use this information to create your own POI files. You can also create waypoints in mapsource and save them into custom POI files which you can then load into your c530. You don't have to purchase any software to create or load POIs to your c530. Loading is done through the free POI loader program. You can create POI files with mapsource, Excel, or a simple text editor for an example. There are plenty of discussions on the topic on this site.
Regarding differences between c530 and c330, there are many....C530 has brighter screen and more sensitivity, especially in cities, (SiRF III). Also, you can use POIs directly from your SD card.
My nuvi did not come with a Mapsorce DVD I realize that I cannot transfer maps
and routes. I would like the Mapsource dvd in order to manage your favorites.
As I understand with the dvd I can keep a back up copy of my "Favorites" on my
computer in the event I ever need to perform a "Hard Reset".
I would also like to utilize the "TourGuide" capability of my 660, so I would
like the dvd in order to create my own TourGuide files.
And within 12 hours the responce was:
Thank you for contacting Garmin International. I will be more than happy to
help you with this. I've gone ahead and set up your order, it should arrive in
7-10 business days.
You can't beat that for customer service!!!
That's just what I told them and the dvd arrived today.
most of the times shipping is free
Shipping was free.
LoL, however you may want to do an edit.
Your correct and as an update I recived the DVD just 3 working days later with no shiping fees at all.
Has anyone had any luck getting the mapsource DVD from Garmin? From what I understand it is different than what is on their site. It is specifically for using on a PC. Does anyone has any info about this?
I'm not sure what you intend or think you can do with mapsource. It is used on your PC, you have the same maps that are in your GPSr, you see the same poi's, you can create a route and review it on the PC. You cannot send maps or routes to your PC. You can manage your Favorites and you can create TourGuide files.
Search this site for mapsource or free mapsource, you will find some info on the procedure. But basically, you can call or email Garmin.
Ask if they could send you the mapsource dvd. Tell them you are aware that you cannot use it to send routes to your GPSr, but you would like it to "manage" your "favorites" as well as create your own "TourGuide" files.
Maybe it's different from model to model but on my 2720, I sure can send routes to it.
Nuvis are not capable of loading routes from mapsource - you can use mapsource to download what the Nuvi calls 'Favorites' into what mapsource calls 'waypoints'.
All, thanks for the info. I did read the forums here before calling Garmin. However, I was informed that the City Navigator 2008 mapsource dvd had not been released yet and that I should call back in a month or so hence the reason for my question. Has anyone been able to recently obtain a copy of it from Garmin?
I emailed Garmin last week to see if there was a sourcemap product out yet for '08. and got no responce, so 2 days later I called them, and the help desk guy had to put me on hold for quite a long time to verify there was a product available for '08. After the lenghty hold, he came back and told me it would be in the mail free of charge. About 4 days later I received it, then the next day I received another one (from the email I presume). So if you are still looking, I suggest you try agin, they have them. Now I just have to figure out what I am going to do with it
I signed in on my account with Garmin and requested a DVD of the Mapsource software to manage my favorites, and within one day turn around, I received a reply from Garmin stating the software is on its way for "free". You have to log into your account when your registered your GPSR and tell them your Garmin user id and serial number of your unit and usually will respond extremely fast, at least they did it to me.
Ok, So I am very new to all of this. I downloaded something about Mapsource. Everytime I click on Mapsource in my computer I get a pop up that says that
"Mapsource couldn't find any installed mapsource map products. Please install one or more Mapsource map products and start Mapsource again."
I downloaded a POI, is this not a mapsource product?? If it's not what is a mapsource product? Is there a special website that I need to go to???
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