Has anybody had any trouble loading "Google Earth" to their computers. Everytime I load it and try to run it, I get a shutdown when I am about 30 sec. into the program. The error says there is an Exec. file that is flawed.
Has always run find on several computers -- have never encountered the problem you describe. Have you tried downloading it again and reinstalling? If a file has somehow gotten corrupted that should fix it...
I just uninstalled and reinstalled it!
Try downloading another copy of the program from google and be sure to uninstall your existing program. If you still get the same result, it is a windows executable file that is corrupt. You'll have to fix that first.
read the error carefully. on certain OS you have to give it a different response. I have win 2003 and I believe i had to click cancel for it to load on 2003. I can't recall what the message was, but I had a similar problem a few months back, i kept reinstalling it over and over. I was about to trash my pc until I tried the opposite answer and it worked.
Why don't you post the exact error so we can help you?
Thanx to all for your comments and suggestions. After the shutdown and restart I got the usual message of "do I want to send a report to Microsoft" so I sent it and got the below message back. The exact error message would be tough as it was a bunch of letters and numbers but was reported in that format to microsoft.
I tried the ATI site but couldn't navigate successfully to a point where I could update my driver. I suspect since I am using a very old Dell Latitude C610 laptop that my graphics card is out of date.
Darn the luck, but I will try it on my Desk Top PC which is a bit newer.
Problem caused by ATI Graphics Driver
This problem was caused by ATI Graphics Driver. This program was created by ATI Technologies, Inc.. ATI Technologies, Inc. does not currently have a solution for the problem that you reported.
The following troubleshooting steps might prevent the problem from recurring.
1. Download and install an updated version of ATI Graphics Driver from one of the following locations:
o Microsoft Update
o ATI Technologies, Inc.
2. If an updated driver is not available for ATI Graphics Driver, check with your computer manufacturer.
3. If you are running the latest version of ATI Graphics Driver, contact ATI Technologies, Inc. for your support options.
If this problem continues to occur after installing the latest product updates, we recommend you get assistance and troubleshooting information directly from ATI Technologies, Inc..
Looks like your graphics card could be the culprit. Graphics cards on older machines can't handle the graphic intensity of Google Earth. You may have to settle for (1) a new card (2) using your other machine. A new driver may help and is a lot cheaper than getting a new card. I would try that first.
I have no problem with Google Earth, however Microsoft Live search is a problem. Here is the response they sent me after 5 or 6 back and forth emails. I suspect you have the same problem with Google earth.
"Thank you for writing to Live Search Maps Technical Support. My name is Chris and I will be addressing your concern of not being able to complete the install of 3D maps. I understand that the globe appears for a second then fades to a red circle.
I have passed your concerns on to the Product Group and they were able to identify that the issue is related to your graphics card. Your card, the VIA/S3G UniChrome IGP, has experienced some rendering issues with Virtual Earth 3D.
The product group is working to resolve this issue for a future release, but I cannot give you an exact date when that will be.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Live Search Maps.
Windows Live Search Maps Technical Escalations"
have you tried installing directx 10? i believe it's the latest and google earth requires that. but than again, like you said it could also be your video card.
It's worth a shot though
If the cause is a corrupt Windows file, you'll need your Windows CDs. It's not wildly unusual for an occasional file to become corrupt. Previously, I've just done a partial reinstall of Windows (I can't recall the install name/type, but it's an obvious choice when uninstalling or installing).
If the cause is a corrupt Windows file, you'll need your Windows CDs.
Many factory-built computers come with most of the 'Windows files' already backed up on the Window partition or on a Restore partition; in fact, many do not even come with a Windows CD.
terms | privacy | contactCopyright © 2006-2022