White Flag instead of Icon in Custom POI

 

My 780 RV is only showing white flags for the Custom POI locations. It use to show the associated icon (BMP). Not sure when it changed. It doesn't matter how close I zoom in, it is always the white flag.

Search Google and POI Factory, but could not find anything to help.I also reloaded the files with POI Loader.

BTW, my 770 RV still shows the associated BMP files.

Anyone else with a 780RV (or other model) seen this happen?

White Flag instead of Icon in Custom POI - Followup

After several emails with Garmin Support, and a lot of testing on my part. I determined the white flag only shows when leaving the Custom POI on the SD card. If copied to the GPS unit, it will show the .bmp icons.

Garmin support said they will not be releasing any new updates for the RV 780, and to replace it with a newer model. May have to do that anyway, as now it will not recognize the power cord when plugged into to the truck.

Moot point if you need to

Moot point if you need to replace it anyway, the white flag is very likely the sd card having a problem and not being accessed quickly enough so the CPU never gets to see the BMP files. Similar to on a computer when some sites load very slowly pics have a placeholder but no picture.

For the heck of it try the power cord in the truck without the SD card in.

White flag? Surrender?

White flag?

Surrender?

Lol.

Lol.

MY RV 890 is doing the same

MY RV 890 is doing the same thing, however I don't have a SD card installed. The custom icons previously worked on this unit, but now they just show up as white flags (that are almost impossible to see against the map background during the day). I've tried erasing and reloading, only loading one XLS/BMP set (to see if it was too many POIs or a bad BMP), and even a factory reset. Nothing seems to be able to get the icons back...

Any thoughts?

It's possible that this started after a software update, but I can't say for sure. Can't seem to find any way to roll back to older s/w to rule that out though...

--Paul

SD Card

Tried 4 different SD Cards, and same results. Garmin Support didn't directly admit it was a programming problem, but since they said they would not do any more updates, I assume they know how to fix it but won't.

Update

I'm sure it started after a software update for the 780. Since Garmin won't fix it, and now it has other issues, I went back to my RV770.

Interestingly enough I also

Interestingly enough I also have an RV 780, but it works fine (POIs are on the device not the sd card). It's fully up to date (according to Express) and the icons work fine. But same POIs on my 890 with no SD Card and I get 'white flags'.