My Nuvi 2689 just died.
Where can I get it fixed.
It will not turn on.(dead battery ?)
It could be a loose connection in the power cord slot inside the unit so the battery would not charge. (Same problem in my nuvi 2595)
If ir powers up from the cigarette power cable it is probably a dead battery. Buy a Newpower99 battery from amazon ($30), It comes with tools and video instructions (also on line). Easy to replace - I've done it on 3 Garmins to date.
A common problem in older units is bad soldering of the USB connector causing open circuits. I don't know if that issue was ever resolved.
If the unit does not power up when plugged in, that is suspect. Try a straight USB cable. If that powers it, then check for a bad fuse in the car power cable connector. If that is good, then you may need a new cable. If both power it and it does not charge up enough to self power, then the battery needs replacement.
Macleadv, given that this has happened to two of your devices, let me suggest that you add some strain relief to the cord and plug on the Garmin-device-end of the cable. Also, be gentle when plugging and unplugging the USB cable from the Garmin.
Your findings are why several folks here prefer buying the slightly pricier Garmin models that use power mounts:
If it is a broken solder connection of the USB socket in the device, a repair could be attempted but it seems that fewer services are now offered for GPS device repairs and for the DIY person, it does require a level of soldering skill that many of us don't have.
As I think you imply in your original post, you know that replacing a battery will not solve the problem if the charging power can't get from the cable to inside the device.
Graig offers some good advice. I use these cheap USB mini pigtail strain relief cables on all my GPSr's without a powered mount.
They are also available for micro USB connectors as well.
Specializing in GPS Repair & Accessories
I was very happy with their services.
Does “sharcnet” still exist, especially with respect to GPS repairs. Most of the content at the website is old, the “newest” GPS content is from January 2019. There is recent content but it is amateur radio.
Is it really worth it to get a broken GPS repaired? They are so cheap when on sale and Google Maps is free on your smartphone.
I own a 2689 and sorry but have to say that any map on a phone doesn't compare to the maps on the Garmin.
I didn't realize they were no longer in business. It is a shame b/c they were very responsive.
I used Palm Dr www.palmdr.com last year to repair a nuvi which had a broken battery connector. They soldered a new battery connector onto the motherboard. Their prices are reasonable.
They still respond to inquiries for repairs at https://www.sharc.net/gps_repair.htm
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