Speed limit showing on DriveSmart 65 with Alexa

 

I reported to Garmin UK yesterday that occasionally, the speed limit on the satnav screen would change to 2mph. This is random, no particular location, stays there for up to one minute then the speed limit changes back to the correct one. This also occurred on my last unit - a DriveSmart 61.
Garmin say this has never been reported before and have asked me for a screenshot if I can get it. Has anyone else noticed this?
Thanks. As an aside, I love this satnav and Alexa works particularly well for navigation. There is also an alternative "Hey Garmin". Choice is good!!

This is very interesting

This is very interesting bug. I have DriveSmart 61 but I have not seen this type of issue yet.

--
Iphone XR, Drivesmart 61,Nuvicam, Nuvi3597

speed alert

This could be a speed alert. See POI Loader help which is available in POI Loader but some of the same information is in this support page:

https://support.garmin.com/en-US/?faq=aXociAiTXT8Pqx1hjTzPYA

An unintentional speed alert of 2 mph could have been loaded if any POIs were loaded that had the number 2 in the filename. Never load any POIs that have a number in the filename.

dobs108 smile

Some earlier discussions

dobs108 wrote:

This could be a speed alert. See POI Loader help which is available in POI Loader but some of the same information is in this support page:

https://support.garmin.com/en-US/?faq=aXociAiTXT8Pqx1hjTzPYA

An accidental speed alert of 2 mph could have been loaded if any POIs were loaded that had the number 2 in the filename. Never load any POIs that have a number in the filename.

dobs108 smile

Here are some more discussions:

http://www.poi-factory.com/node/40583

http://www.poi-factory.com/node/47541

We all are assuming that you've loaded some custom POIs to your Garmin device with the POL Loader program. If not, then this is something that would stump Customer Service. surprised

Garmin reply

Thanks, guys, have put some custom POI's on there. Been told to reinstall map and if that doesn't work, to master reset the unit. Sent them a picture.
Downloading map at the moment. Keep you in the picture. Will check my POI titles.

There are POI files on this

There are POI files on this site that the maintainer has with a number in the name. Probably a version number.

I wish they would not do that, as it is just more work after downloading. I get caught every now-and-then because I forgot to get rid of the number.

--
I never get lost, but I do explore new territory every now and then.

Now the wait!

Went through all the files and there were numbers in there. Have downloaded lots of US ones as visiting Florida and Tennessee before Xmas. Problem is that I'm sure there are loads of good POI's on the US map we buy over here, I just can't see what's there until we get over there. Had a quick ride out this morning and all good so far.
Will tell Garmin UK about this if it works - learning is good!

Interesting indeed. I have

Interesting indeed. I have never seen this either.

All fixed!

Since deleting the numbers in file names, not had the problem. Told Garmin and they just said thank you. Hopefully, they won't just dismiss it and it will help someone else in the UK who have the same problem and ring them.
Thanks guys.

All fixed!

Since deleting the numbers in file names, not had the problem. Told Garmin and they just said thank you. Hopefully, they won't just dismiss it and it will help someone else in the UK who have the same problem and ring them.
Thanks guys.

Fantastic

Thanks for letting us know the results.

--
Nuvi 2460LMT.

As expected

dougproctor wrote:

Since deleting the numbers in file names, not had the problem. Told Garmin and they just said thank you. Hopefully, they won't just dismiss it and it will help someone else in the UK who have the same problem and ring them.
Thanks guys.

That's great to hear. As expected, the Garmin Customer Service's lack of knowledge of the 'filename numeral issue' is regrettable, especially since their recommendation of just reinstalling the map update will accomplish nothing and take a lot of your time and internet bandwidth.

I'm glad you got it resolved. Stick around, the POI Factory has an abundance of useful tips with an uncommonly pleasant wink group of users here ready to help.