POI Files not loading

You mention POI3. Adding a digit to a POI file and I think to a folder containing POI files will create all sorts of problems since the digit is treated as a speed alert file. You said your POI3 is a file although I think you meant to write folder. Is this correct?

POI Loader lets you add custom alerts by using POI Loader in Manual Mode.

POI Loader takes your POI files (with custom icons and alerts if present) and creates a single file in your GPS or SD card. The default file is called POI.gpi unless you've manually renamed the file to something other than POI.

I see that you also had an older GPS before getting the 2797 and DS 65. These newer models do not use the same menu choices to find your Custom POIs. This may explain why you think your new GPS devices don't have the files installed. Have you looked in Extras, Categories, or some other Menu icon to find the custom POIs? Also be sure to tap the GPS devices' Down Arrow to see all menu icons.

Shout back if problems continue.

Start simple and just work on 1 file till you get the process. Get the actual file installed first and then we can work on the bmp and wav portion of it. You need to point poi loader at the folder that the files are in. Assuming (as Craig stated) that POI3 is a folder you need to have your files in the folder. BUT, first get rid of the "3" in that name.It will create issues.

Hi Craig W.
The file I talked about POI3 is the file on my computer I made up and where I am keeping the new POI downloads. When I use POI loader it ask me where I want to get the files and that is the folder they are in.
I am using the Manual Mode in the POI Loader. It then ask me for proximity alerts for
Offbeat Tourist Attractions, Rest Areas, State Lines, Time Zones.
After up loading from POI Loader These show up when I press Where To Go – Categories- Then scroll down to Other Categories.. That is where my Custom POI’s are usually on both my 2797 and DS 65

I do not get asked this question for or do these show up. Red Light Camera, Speed Traps or Tunnels Bridges All of these and above POI’s are in the same file.

I tried to up load just the Red Light Camera, Speed Traps or Tunnels Bridges only and they do not even show up on the GPS. I am sure I have all the correct file extensions from what I can tell they all are csv.

Another thing I tried was to just copy and paste the POI Files and they still do not show up… I have done this many times in the past and no problem but when I get a new unit I thought just add some new files and I would be done… LOL not that easy… Thank you again for helping.

OK, so some POIs work as expected on your GPS devices. That's good.

First, just to be sure, if you accept the default file (POI.gpi) for your destination file of your POIs in the GPS devices themselves, you are loading all your POIs, right? Better explained by an example, I think: if you load some POI files to your device using the default POI.gpi filename, then later load other POI files to your GPS device and keeping the default filename, your earlier-loaded POIs on the device will be gone. The solution is to load all desired POI files at once (what I prefer) or if loading different POI files at different times and wishing to keep the earlier ones, you need to rename the file POI Loader creates in the GPS; e.g., instead of accepting POI.gpi, name the second one POIa.gpi, the third POIb.gpi, etc. I don't know if that is an issue for you but thought I'd mention it. I don't like suggesting multiple gpi filenames since it results in multiple gpi files on the device and that can result in issues with multiple alerts, POIs that can't seem to be removed, etc. due to these leftover gpi files if you forget that they're on your device from the past.

Second, if the files you're having problems with are have filenames with a numeral, and I think if they're in a folder with a foldername containing a numeral, you will lose the Go button and maybe this is causing your issues. See:
http://www.poi-factory.com/garmin/problemsolver#go-button

Third, if you copy and paste a csv file directly to a Garmin GPS device, you won't get a Custom POI but rather each location appears as a Saved Place (also called Favorite). This can be a real problem since I think Garmin devices can only have 1000 Saved Places and many POI csv files contain hundreds of locations. If that's what you've done, let us know and we'll try to work with you.

Thanks for responding and please let us know when all is well and what your solution was as this helps those of us offering advice in the future.

I would ask the OP to change the folder name from POI3 to something without the number.

What kind of computer and operating system?

I am using a HP computer with windows 10

Well I have made some progress. Not sure how it happened but now it seems like everything is working like it used to… Here is what I did. I read all the response that you all sent and the link in the one that Craig W posted. What got my attention is the file extension when down loading it from POI Factory ends with .CSV is the POI Loader supposed to change that into a GPI file? For whatever reason the last time I did it the files show they are a GPI and all of them showed up on the GPS and in the custom POI folder. I am not sure if it was something with my computer, GPS or the POI Loader.

agree with KenSny and CraigW said to remove the " 3 " from the name. You can give it any name you want but without a number.
POI loader still installs it as POI.gpi regardless of what you've named the file.

POI Loader takes POI files such as .csv and .gpx files that are downloaded from POI Factory, and changes them to .gpi files in the GPS.

dobs108

POILoader takes the [Bold]CONTENTS[/Bold] of the folder and converts it to a GPI file. All the CSV, GPX, WAV and BMP file are incorporated into the GPI file used by the Garmin.

I tried several other files now and they are all working good. I have done this many times over the years and never happened before. For some reason I think the POI Loader was not changing the files to a GPI file. Not sure if there was something with the Loader or more likely it was me doing something…
I did remove all numbers from my stored files on my computer as many has suggested just to be sure.
Thank you everyone for your help. I have always had a good experience on the site and everyone is so helpful.