Dezl users? Dezl files went away after 2019.30 update


Any other Dezl users? After I updated to 2019.30 the trucking unique info was not on my unit anymore. Any others have this problem or is my situation unique?


Do you have. truck selected

Do you have. truck selected for the vehicle? The reset may have changed the mode.

Frank DriveSmart55 37.322760, -79.511267

At the very least did you

At the very least did you back up the missing info?

"Anyone who is capable of getting themselves made President should on no account be allowed to do the job." --Douglas Adams

truck mode

Vehicle mode did not affect what was shown on the Where To screen. I changed it back to truck and it is still missing.

Garmin's reply

Hello Jeffrey,

I have confirmed that the map update is not reinstalling the truck down information like it is supposed to. I have escalated this issue to our engineers. Unfortunately there is no ETA on when this will be resolved. You will be notified via email when it is. Thank you for your patience.

Thank you for choosing Garmin,

At least they answered. Garmin is pretty good at that.


Nuvi 2460LMT.

Downloaded update

and truck info was still there afterwards.


Garmin sent me an updated GarminDevice.XML file and got the download to work. Thanks Lisa-Ann @ Garmin Customer Support.