Hello to all members
I have a problem loading my lists of custom poi I downloaded from here like rest areas, gas stations.
I open poi-loader. I insert .sox (wav) in the root file. When I connect my gps asks for the device. I press on the message to remove all poi at the end this message appear, There was an unexpected error during the removal of custom POI file.
After I started poi-loader to install the files I have on a folder named POI. The process will go ahead and at the end shoes this message, there was an unexpected error during de creation of custom POI file.
I open the folder nuvi 2595 gps and the folder is empty.
What can be the problem?
Since you've been at The Factory for six years, has POI Loader worked for you in the past but recently failed or is it something else?
You mention running POI Loader and say the program asks for your device. Does it see your nuvi 2595 or does it not see and select it?
You mention looking for the loaded POI file which would be a .gpi file in your nuvi so I assume your GPS in is MS mode and not MTP mode. Correct?
Since you mention sox, I assume you run a PC, not a Mac. I also assume your PC can see the nuvi as a drive and the PC can look at the nuvi's folders and files. Correct? What version of Windows are you running?
-have you tried to uninstall POI Loader, then reinstall it? Ditto for deleting sox.exe, then re-downloading and unzipping it in case it's a corrupt sox. Definitely try this if POI Loader cannot see your nuvi 2595.
-you mention sox in the root but I'm not sure what that means. Sox.exe version 14.0.1 (and only this version) needs to be in the PC folder that contains the POI Loader program, most likely in:
C:\Program Files (x86)\Garmin\POI Loader
-assuming you've tried the above with no success, what happens if you try to load a single POI file with no custom audio and no custom icon using POI Loader? If this works but it fails when trying to add a custom wav audio file, then the issue could be a misplaced sox.exe, wrong sox.exe, bad wav file, etc.
If the problem arose using a new PC or a PC that's had issues in the past, it could be a missing or corrupt .NET Framework issue. Have you run Windows Update and checked for updates? You can also check for a corrupt .NET Framework issue which may require reinstalling in but don't look down this rabbit hole until you've exhausted the simpler problems. Ditto for issues with the PC missing or having a corrupt Garmin Driver causing the nuvi not to be seen.
Give us an update with more info and I expect we'll get you running again.
Look this FAQ over to make sure you didn't miss a step http://www.poi-factory.com/node/25721 Video version https://www.youtube.com/watch?v=Fhhb5FPyLW0 other videos http://www.poi-factory.com/node/45601
Thank you for you inside. I had the same files on a folder I used before. Yes, the MTP mode was on for the transfer. Yes, .sox is a file to use on poi loader for the .wav files. I did remove the previous poi loader. I downloaded a new one.
The gps was visible on the poi loader, I did remove the previous poi`s and this was there (There was an unexpected error during the removal of custom POI file) then I reconnected the gps, turn on and turn on the poi loader again.
I did de same thing started uploading the files again to the end and this message appear this tome (There was an unexpected error during de creation of custom POI file.
I have my computer up to date. All files are .csv.
I did convert some files to .gpx and up loaded the same way. Some of them had errors but some were good others were non usable.
I will up date my computer, download new files. I did downloaded a new poi loader, a new .sox 14.0.1.
After I do these things I will inform you.
It is to long a list to convert one file at a time to gpx. I like to work with .csv to edit and go in to add more poi`s.
Once again, Thank you
In order to make sure that various pieces of the puzzle are in place, please do this.
Download the Rest Areas POI file into a new folder on your computer - let's say "Test POI File" (without the quotes).
Start POI Loader and point it at the Test POI File folder. Let POI Loader do it's thing and then tell us what happened.
Icedog, thanks for getting back to your thread for "more info needed." It will help the members to help you.
Hello, I appreciate your help on this matter.
I removed the custom points from the gps, I formatted the sd card where the file was. I deleted all files from folders in the computer and I opened a new folder. I tested with an older folder I used from a previous trip.
I downloaded a new Sox 14-0-1 and a new poiloader. Before I did anything more, I did a scan of my system to update windows. I did scan with ccleaner to clean old files.
When I started to load all went well, and In the end showed how many points were loaded instead telling an error occurred. I also went to see if all files where there, and they were there.
I don`t know what was the problem, but it seems to be solved.
Thank you and I hope this can solve a problem , if any member has an identical one.
Hello, I appreciate your help on this matter....
That's great. Thanks for letting us know of your success!
You formatted the SD card and that could have been corrupted since that seems to be the only change you did.
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