Custom POI and Custom alert sound not working

Wed, 01/18/2017 - 12:20am

JustinCase380

13 years

I'm having some problems getting a custom alert to work with a custom POI file. It has worked for me in the past but now won't work (on my new NUVI 3597 as well as my NUVI 1450).

I put the CSV file, the MP3 and the BMP file into a folder and load them onto my GARMIN. The points are there, the image is there and the alert even shows the correct distance, but when I drive to that location, only the standard "ding ding" alert is played.

I know that the data is getting compiled to the GPI file. If create the custom POI without the MP3 file in the folder, the file size is 3 KB. When I create it with the MP3 file in the folder, the file size (test.gbi) is now 277 KB.

I know that the device will play custom alerts, as I can copy an old working custom poi file (from my old GPS) into the POI folder on the new Garmin and it works fine.

Does anyone know what is going on?

-Kevin
Las Cruces, NM

Wed, 01/18/2017 - 6:09am

jfossy

12 years

MP3

The mp3 is the problem. Garmin dropped mp3 support quite a while ago. You need to WAV files and the SOX file program.

http://www.poi-factory.com/node/25730

--
Garmin Nuvi 2450

Wed, 01/18/2017 - 12:16pm

alandb

15 years

Mac or Windows?

adding to jfossy's advice, if you have a Mac, you don't need the SOX program, but you still need to use .WAV files instead of .MP3. If you have Windows, you do need the SOX program with the .WAV files.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Wed, 01/18/2017 - 12:39pm

garry1p

13 years

wav

I had the same problem going from 1450 to 3597 had to reload sox and use wav only files.

You may have to use Tour_Guide see below.

http://www.poi-factory.com/node/46713

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garry

Thu, 01/19/2017 - 12:09am

JustinCase380

13 years

Fixed

Thanks for the quick reply. I converted my files to .wav and it worked like a champ. A little frustrating/embarrassing that I didn't find any mention of this with all the google searching I did prior to posting here. Also a little counter-intuitive that Garmin seemed to go backwards to a older and less efficient compression format. Also a little frustrating that POI Loader does not generate any kind of .log file.

Thanks again for the help, I can always rely on the POI-Factory community!

-Kevin

Thu, 01/19/2017 - 2:13pm

alandb

15 years

Garmin.

AFAIK, Garmin does not even acknowledge that .WAV files will work with POI Loader. And I don't think they have ever documented the need for the SOX utility with .WAV files on Windows computers.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Thu, 01/19/2017 - 3:45pm

bobkz

17 years

Oh man.. I got to keep up with the times...

alandb wrote:

AFAIK, Garmin does not even acknowledge that .WAV files will work with POI Loader. And I don't think they have ever documented the need for the SOX utility with .WAV files on Windows computers.

I use to know what all the letter means.. I actually had to Google up " AFAIK " Now I know!!!

--
Bobkz - Garmin Nuvi 3597LMTHD/2455LMT/C530/C580- "Pain Is Fear Leaving The Body - Semper Fidelis"

Mon, 01/23/2017 - 1:23am

-et-

13 years

Now you know

bobkz wrote:

alandb wrote:

AFAIK, Garmin does not even acknowledge that .WAV files will work with POI Loader. And I don't think they have ever documented the need for the SOX utility with .WAV files on Windows computers.

I use to know what all the letter means.. I actually had to Google up " AFAIK " Now I know!!!

Now you know - FWIW. smile