Request Input From Nuvi Owners With Voice Command (URGENT)

Another folder all of you might want to look at for possible orphaned files is \.system\SID. I am not sure of the exact purpose of this folder, but I think I read somewhere that it contains the Traffic Trends data bases. It contains files that should be replaced with files of slightly different names during a map update. So there is potential for the same issue of orphaned files to occur in this folder as we have demonstrated can occur in the ASR folder.

My 3597 with map version 2015.30 contains these four files in the .SID folder

11/12/2014 10:15 AM 569,071,339 D2656170A.sid
11/12/2014 10:10 AM 312,244,496 D3157150A.sid
11/12/2014 10:01 AM 159,677,217 D3398140A.sid
11/12/2014 10:21 AM 111,841,153 D3406140A.sid

I had two of three voice command nuvis with three sets of old file sets and my map updates always went smoothly.

To my way of thinking, this is caused by Garmin somehow. If from earlier versions of map updating software, we may not see it recur. If something else, we need to keep watching after every update.

So far, it does look like the 3597 map updates have not shown leftover files while everything from quite recent models to the very old models have the potential to see this error.

We'll surely know a lot more a couple of weeks after 2015.40 comes out and folks start reporting their results.

@alandb
Regarding SID files I'm of no help there since here agin my older 2460LMT only has 1 file D2656170A.sid
542MB with 11/12/14 date, same as map. I have both Traffic Trends and My Trends disabled.

If your curious, you can open open the GarminDevice.xml file and scroll almost all the way to the bottom. Here you can see what ASR & Sid files are listed in the XML file.

@CraigW
Also good suggestion, that's another possibility that older versions of MapUpdater or GE caused the orphaned files. By monitoring with each map update we can learn more.

If any members have the North America 2014.30 Lower 49 states map installed, could you please post the ASR 8 digit file identification and your Nuvi model #. It would be beneficial to know how it differs from the Full North America Map.

nuvi 2598
used Garmin Express
full CN North America 2015.30

never cloned
this is a refurb

05CA6QRK.srx -02/22/2015 - 47,489 KB
05CA6QRL.asr -02/22/2015 - 433,486 KB
05CA6QRM.asr -02/22/2015 - 58,977 KB
05CA6QRN.asr -02/22/2015 - 179,090 KB
05CA6QRO.asr -02/22/2015 - 341,679 KB

updated maps when register the device

srd files were updated during firmware update

Welcome to POI Factory SofRoz. Thanks for your post.

SofRoz' files look all correct.

dobs108

My 3597 with map version 2015.30 contains these ASR files:

05CA6QRK.SRX 47,489 KB
05CA6QRL.ASR 433,486 KB
05CA6QRM ASR 58,977 KB
05CA6QRN ASR 179,009 KB
05CA6QRO ASR 341,679 KB
En.US.srd 2,754 KB

and these SID files:

D2656170A.sid 555,734 KB
D3157150A.sid 304,927 KB
D3398140A.sid 155,935 KB
D3406140A.sid 109,220 KB

I use Garmin Map Updater for map updates.

If I do not need "Voice Command" and "Traffic Trends" (because I never use them) could I remove these ASR and SID files from my 3597 ?
I could save 2.18 GB of storage space.

I believe that these files are updated with each map update (since they have the same date, as the map update), would the next map update work, without these files being in the internal memory ?

I just have the 05xxx.xxx files in terms of srx and ars...there are several 04xxx.sum files and some other language file...not sure what to delete and they didn't take up much room...so I left them. Sorry could not figure out how to copy the list like you guys did.

Your .sum files are checksums from when the nuvi runs diagnostics. They are tiny files that really take little space and do no harm. But they also can be safely deleted on the nuvi at any time.

I did see the post about removing .sum files but I figure at 1 kb each why bother Besides, with my luck around electronics, I will be the one guy that removing them fouls up the whole device

Very confused in general but put me in the camp with lots of old files and a user of GE. My 2460 has 7 ASR files and 3 SRX files. Over a gig of wasted space. I'll be deleting all but the last one of each after a fresh backup. I plan to do one more update to the old 2460 for the local driver. My new 2689 should be here on Friday for long trips. I'll check the starting state of the 2689 before I do anything to it, new out of the box.

Assuming you have updated your 2460 and having the 2015.30 map you only need to keep the below files to have voice command.
05CA6QKG.SRX 2.62MB
05CA6QKH.ASR 762MB

LEAVE ALL files with an .SRD extension in the ASR folder.
My 2460 Voice Command works properly with those files. Glad you made a backup.

Your files look correct.
Since your 3597 has 8GB memory you should have ample memory for map updates for years to come.
I would NOT delete any of the files even though you don't use Voice Command and Traffic Trends. Deleting all the files can be dangerous, especially the .SID files which I don't know much about.

Regarding the 2015.40 map update restoring those deleted files (ASR & SID), I can't answer that simply because I don't know. In addition, I would not recommend deleting any .SRD files, the're so small so you won't gain much anyhow. Better to stay on the safe side and leave all the files on the Nuvi.

The purpose of this thread was to try to weed out orphaned files and help members gain back some wasted memory. I would not risk bricking my Nuvi in an attempt to streamline the files for non use of certain features.

@Cosmopolitan regarding deletion of ASR/SRX and SID files...

In general, I agree with the advice given by muell9k about not deleting the files. That said, I think you can test this with the ASR/SRX files with very low risk. Muell9k himself has demonstrated in an earlier post on this thread that the nuvi will operate fine if you move the ASR/SRX files to a SD card in folder \Garmin\ASR (note: leave the .SRD files in internal storage). So you could move the files to SD card, then try to boot the nuvi with the card removed. If it won't boot you can just put the SD card back in to get your nuvi operating again.

AFAIK, no one has tried this technique with the .SID files, so you are on your own if you try that. If you do try it with the .SID files, I assume they should go on the SD card in folder \Garmin\SID.

So I guess you will need to decide for yourself how much risk there is in testing this and if you are willing to take the risk.

If you do remove the files and decide to operate your nuvi that way, the files will be reinstalled with a map update. This happens all the time when you update maps with the cloning method. The new ASR/SRX and SID files are installed on the cloned SD card, even if the old files don't exist on the card. So you would need to delete the files every time you do a map update.

I contacted Garmin to get some information.Here is the answer.

Thank you for contacting Garmin International. The ASR and SRX files are used for Voice Command features and not all files will need to be updated every time there is a map update. That is why you may see files with different dates. It is not recommended to delete any files in the .system folder because it could cause certain features or functions not to work. Please reply to this e-mail with any questions.

With Best Regards,

Timothy

Customer Care - Software Team

Thanks Charlie for trying to get an answer from Garmin. I don't think I believe the answer tho. It doesn't square with what we have learned in this thread so far,

I'm with Alan, sounds like another canned answer from a tech with limited knowledge.

Regarding ASR folder, what he stated is true, "not all files will need to be updated every time there is a map update".
That is why I suggest not to delete any .SRD files that are in the ASR folder. Older .SRD files (language) work with newer updates and are not updated with every map updates..

I agree. Garmin either isn't fully understanding what we've found or they're being told from above not to explain but to offer boilerplate "don't remove anything from .system." I had thought earlier of asking what Garmin would say in reply to a question but I feared exactly this type of non-answer.

If the problem is due to not fully understanding the problem, it could easily be that the reply came from a person too low on the expertise level of tech support.

For those of you Factory members who routinely lurk or post on other Garmin forums, especially the more tech-leaning forums, is this issue starting to be discussed?

CraigW, I have seen several discussions on other forums about the speech recognition files, but not specifically addressing the orphaned files. Most of the discussions have dealt with the problems in past versions of Express and MapUpdater where the voice recognition quit working after a map update.

Thanks for the report. I confirmed this by doing a Google search over just the past seven days for "garmin asr srx files" and we do seem to be the only folks who are writing about the issue.

After pondering this, I really can't blame Garmin with being more forthcoming with their file structure. Most users are not that tech savvy working with files and can do more damage than good. The more bells & whistles the more complex the file structure becomes.

I suppose that is why they created the MTP mode for newer units that hide the .System folder.
When people start deleting files and having problems, that would put an extra burden on tech support which costs money.

In this thread we briefly discussed .SID files and I suggested not to DELETE ANY OF THOSE FILES.
With my failing memory I did a Google search only to find a thread I participated in November 2013.
Here is a copy and paste of my post which supports not deleting any SID files.

SID Files Identified From Post My Post on 11/26/13
There seems to be very little information regarding Garmin’s .SID files. I had done some extensive Googling which brought me some undesirable sites to get some information.

D2656130A.sid = external point addressing
D3157100A.sid = instasearch
D3406100A.sid = traffic trends
D3398100A.sid = fast routing
http://www.poi-factory.com/node/41581

I don't know what models have 4 .SID files, I beleive it depends on the model and features it has.

Thank you muell9k, alandb, CraigW, charlesd45 and others, for your great information and help with the ASR/SRX and SID files issue.

As you suggested, I will not delete any of these files from my 3597, since I still have 1.28 GB free space left, with all of these large files in the intenal memory.

I just checked my older nuvi, the 3790 and with map version 2015.30 it contains these ASR files:
05CA6QKG.SRX 2,692 KB
05CA6QKH.ASR 780,456 KB
eng.US.srd 1,983 KB

There is no SID file, or folder on the 3790.
The reason for this is (I think) that years ago I have disabled the "Traffic Trends" and "My Trends" features on this device. Therefore map updates did not update, or replace the corresponding SID files.
The 3790 has 2.54 GB free space left (but do not have the SID files).
I use Garmin Map Updater for all map updates.

Again thank you all for the helpfull advice.

I totally agree. Garmin gave the best answer they could based on what could happen when someone is messing around in the system files.There is a reason you have to go through extra steps to see protected operating system files.

So, in case anyone is wondering what "external point addressing", "instaroute" and "instasearch" are, here is what I found:

External point addressing is for the "door to door" navigation that Charlie has documented in this FAQ: http://www.poi-factory.com/node/42527

Instaroute and instasearch are part of Garmin's Guidance 3.0 system found on the higher end automotive devices and briefly described in this clip: http://mapsys.info/61443/garmin-instasearch-instaroute/

My guess is the "SID" extension stands for Search InDex.

For spending the time researching and providing links for what some of the Sid files do.
All the more reason not to delete them.
Search InDex does seem like a logical name for the .SID extension.

Yeah, they were probably trying to avoid .SIN

Its a 2460LMT with 2015.30 map. My ASR is bigger in size. The date is the date I updated from 2013.10

05CA6QKG.SRX 2,592kb 02-23-2015
05CA6QKH.ASR 780,456kb 02-23-2015

Your two filee are correct for the 2460 with the 2015.30 map. Your ASR files are not bigger since member k6rtm posted those file in MB, you are showing KB. If I look at my 2460 files they are identical to yours. If using Windows right click on the 05CA6QKH .ASR file, then select properties, it will show it's 762MB.

My 3590LMT map version 2015.30 contains the following ASR files:

05CA6QRK.SRX 47,489 KB
05CA6QRL.ASR 433,486 KB
05CA6QRM ASR 58,977 KB
05CA6QRN ASR 179,009 KB
05CA6QRO ASR 341,679 KB

and these SID files:

D2656170A.sid 555,734 KB
D3157150A.sid 304,927 KB
D3398140A.sid 155,935 KB
D3406140A.sid 109,220 KB

I use Garmin Express for map updates.

in my experience the voice command is much better on my old 855, it never ever comes on unless the button is pushed. Yes it does make mistakes.
My 3790 comes on all by itself without any commands given. I even changed the command to " Wake up dummy" and still it comes on mostly caused by the audio in the car.
It also quite regularly can not get certain words, and no I do not have a weird accent!!!
Voice command has a long way to go before its perfected!!!!

@bandaid
Thank you for posting files for the 3590.
Your ASR and SID files look correct. When the 2015.40 map is released please check your ASR folder and make sure the same amount of files are in there, the sizes may be a bit larger and their naming will change.

@Melaqueman
On my 2460, I too have on rare occasions had the Voice Command activate simply with a conversation in my vehicle.
Also, I sometimes need to repeat myself (almost yelling) for it to obey a command.
I agree, it certainly has room for improvement.

I went ahead and deleted all but the latest ASR files on my 2460 and as predicted it still runs fine and I saved over a GB of space.

Right out of the box my new 2689LMT has the following SRC/ASR files.

48979058 Apr 23 2014 04CNCW74.SRX*
420249117 Apr 23 2014 04CNCW75.ASR*
40281384 Apr 23 2014 04CNCW76.ASR*
174944328 Apr 23 2014 04CNCW77.ASR*
337858271 Apr 23 2014 04CNCW78.ASR*

After doing the latest updates and maps, no old files hung around and the files changed to:

48627738 Nov 11 18:34 05CA6QRK.srx*
443889422 Nov 11 18:34 05CA6QRL.asr*
60391533 Nov 11 18:33 05CA6QRM.asr*
183387325 Nov 11 18:35 05CA6QRN.asr*
349878944 Nov 11 18:31 05CA6QRO.asr*

I haven't used the 2689LMT enough to be sure but my impression is that it does a better job of understanding me than the 2460. On the other hand SmartLink and FourSquare are close to worthless. The FourSquare data seems to be years out of date. I did my standard test of searching for Pizza joints and it listed several that are no longer in business, one has been gone close to 15 years and no pizza place that has opened in the last 2 or 3 years are listed. I was hoping for a connection between Google maps/search and SmartLink but none seems to exist.

I just updated a nuvi 3597 to City Navigator 2015.40 using Garmin Express 4.0.11.0

As reported by alandb and confirmed by my success in the new "CN NA 2015.40 available for download" thread, the one srx and four asr files from 2015.30 were replaced with updated files and no old srx or asr files were left behind. A successful update was done using Garmin Express on a voice recognition nuvi which has one srx and four asr files.

I'll report further when I update my nuvi 2460 and 855.

Just finished the new 2015.40 map update on my 3790 and the 2 voice files updated correctly with no orphan files left behind, the voice command works perfectly.

As posted on the 2015.40 map topic thread, map update went quickly, with the old ASR files pruned and new ones installed.

Download worked properly with the 2015.40 Map using MapUpdater, left no orphaned files.

Current files for 2015.40 on a 2460LMT WITH 2015.40 Full North America are:

05DMENOG.SRX 2.62MB - 3/24/15
05DMENOH.ASR 769MB -3/24/15
D2656180A.SID 559MB - 3/24/15

I got the same results with Garmin Express with my 2460. However, I believe the srx and asr filenames' 7th characters are a zero, not an O.

2015.30 Map Update
05CA6QRK.SRX 47,489 KB
05CA6QRL.ASR 433,486 KB
05CA6QRM ASR 58,977 KB
05CA6QRN ASR 179,009 KB
05CA6QRO ASR 341,679 KB

and these SID files:

D2656170A.sid 555,734 KB
D3157150A.sid 304,927 KB
D3398140A.sid 155,935 KB
D3406140A.sid 109,220 KB

2015.40 Map Update
05DMEN7K.SRX 47,071
05DMEN7L.ASR 435,606
05DMEN7M.ASR 59,936
05DMEN7N.ASR 186,193
05DMEN7O.ASR 338,568

SID files:

D2656180A.sid 572,622
D3157160A.sid 301,930
D3398150A.sid 155,935
D3406150A.sid 110,918

Using Garmin Express to update maps. All files were successfully over written.

Craig, thanks for correcting me.
My eyes are getting worse in my old age, it is a zero and not a capital O. It seems thus far between this post, and the 2015.40 map release thread, there are no ASR or SID orphaned files appearing. Those orphaned files may very well have been caused by earlier versions of MapUpdater or GE.

Got both my 2797 and 3597 updated. Everything looks good. I would Bet ya the recent GE update quietly fixed the problem

Thanks...

Nuvi1300WTGPS

If this trend continues, it will support the thought that some past map updates or past versions of updating software resulted in leaving older speech recognition files on the nuvi which were no longer needed resulting in sucked up free storage better than a vampire could do and that the problem no longer exists.

If true, there are two things to consider:

1) Future updates will likely not leave older space-grabbing files on GPS devices meaning that we won't have to find and remove these files after each update.

2) There are almost certainly many folks with GPS devices that still have unneeded srx and asr files from past updates which will continue to needlessly use up internal device storage space until the old unneeded files are manually removed.

I will confess that going into the future, I will continue to check my ASR folder after future map updates just to ensure that the problem hasn't returned.

To add to Craigs post.
When members with Voice Command Nuvi's, post they are running low on memory, as a troubleshooting aid we should suggest they check their ASR folder.

I just completed the 2015.40 map update for three nuvi devices, using Garmin Map Updater v.3.3.4 with no problems.
Here are the ASR and SID files left in the internal memory after the map updates:

3597

\.system\ASR
05DMEN7M.asr 59,936 KB
05DMEN7L.asr 435,606 KB
05DMEN7O.asr 338,568 KB
05DMEN7N.asr 186,193 KB
05DMEN7K.srx 47,071 KB
\.system\SID
D3157160A.sid 391,930 KB
D3398150A.sid 153,935 KB
D2656180A.sid 572,622 KB
D3406150A.sid 110,918 KB

3790

\.system\ASR
05DMEN0H.asr 788,086 KB
05DMEN0G.srx 2,694 KB

There is no SID file on the 3790.
I would appreciate to hear from someone (who has a 3790) about the missing SID file. Should my 3790 have the SID file, or it did not come with it ?

775

The 775 do not have any ASR, or SID files.

In looking at the voice recognition files for the new 2015.40 map update, it appears to me right now from the data in this thread and the '2015.40 is out' thread that there are just two sets of files provided by Garmin:

1) for the older devices with voice recognition (the nuvi 855, 2460, and 3790, for example), there is a single srx file and a single asr file. The filename and contents of the two files are identical for all devices that use this set.

2) for the newer devices with voice recognition (the nuvi 3590 and 3597, for example), there is a single srx file and four asr files. The filename and contents of these files are identical for all devices that use this set.

If anyone find an exception to my thoughts, please share with your nuvi model #, srx/asr filenames and file size (in bytes). Thanks.

Can you confirm that these srx/asr files are seen on your nuvi 3590? I'm assuming they are. Thanks.

Did you check the .System\SID folder or were you looking in the ASR folder for the SID file? My 2460 with the 2015.40 map has 1 Sid file in the Sid Folder named D2656180A.sid at 559MB.

On the 2597 all went well with the srx,and sid files.No extra files.User MapUpdater.

All dated 3-25-15.

05DMEN7K.SRX
05DMEN7L.ASR
05DMEN7M.ASR
05DMEN7N.ASR
05DMEN7O.ASR

D2656180A.SID
D3157160A.SID
D3398150A.SID
D3406150A.SID

I'm finding it difficult in trying to establish what the cutoff date was for models that only have 1 SRX and 1 ASR file as opposed to 1 SRX and 4 ASR files.
Garmins release of model #'s can be very confusing.

I believe the smaller amount began with the 8XX series then the 23XX, then the 24XX. It appears the larger amount began with the 25XX series and every model after. I don't know how many files the Camper/RV 760,
dezl 570, dezl 760, dezl 770, LIVE 2390 models have.

Below are a list of Garmin Devices with Voice Recognition posted by Garmin. Need to copy & paste into browser window.

https://support.garmin.com/support/searchSupport/case.faces?caseId={09f23c50-d7a5-11df-c826-000000000000}

nuvi 800 series
nuvi 805 series
nuvi 2360
nuvi 2370
nuvi 2460
nuvi 2495
nuvi 2497
nuvi 2498
nuvi 2595
nuvi 2577
nuvi 2597
nuvi 2598
nuvi 2589
nuvi 2599
nuvi 2689
nuvi 2797
nuvi 2798
nuvi 2789
nuvi 3490
nuvi 3580
nuvi 3590
nuvi 3587
nuvi 3597
nuvi 3598
nuvi 3790
Camper/RV 760
dezl 570
dezl 760
dezl 770
LIVE 2390

If you have any of the above models it would be wise to check your ASR folder for orphaned files.

For reference purposes, below is a list of many of the GPS models release dates. Credit goes to alandb for creating that list.
http://www.poi-factory.com/node/37811

10/2005 300, 350
6/2006 310, 360, 370
9/2006 610, 660, 670
4/2007 2x0, 600, 650, 680
7/2007 2x0W; zumo 450, 500, 550
8/2007 7x0
2/2008 5000
3/2008 2x5, 2x5W, 900
6/2008 8x0
7/2008 5x0
8/2008 7x5
3/2009 8x5
4/2009 12x0, 13x0, 465T; zumo 660
7/2009 14x0
10/2009 1690
3/2010 zumo 220
4/2010 37x0
5/2010 295w, 1100; zumo 665
9/2010 23xx
11/2010 live 1695
2/2011 24x0; dezl 560
5/2011 22xx
10/2011 30, 40, 50, 24x5, 25x5, 34x0
1/2012 35x0
6/2012 zumo 350
10/2012 dezl 760
1/2013 42, 44, 52, 54
3/2013 24x7, 25x7, 27x7
4/2013 3597
7/2013 RV 760
9/2013 zumo 390
1/2014 55, 56, 65, 66
2/2014 2798
4/2014 zumo 590

Yes CraigW, these file are from my 3590LMT.