not charging855

 

I have no idea what happened, but my 855 will not charge using the 12volt cords anymore.

I have two cords, one has the traffic receiver in it with two lights showing that it is receiving 12 volt power and the other showing traffic receiver activity.
BOTH lights are on, the traffic light is flickering.

My second cord is just a plain 12 volt power supply.

Using either one the charging icon (lightning flash) will not come on.

I can charge via a 110 volt AC to 5 volt DC mini USB power supply plugged into the side of the GPS and the charging icon will come on.

I have sprayed all connections on the cords as well as the GPS with electronic contact cleaner.

I tried to do the Master reset, but it has not changed anything.

Any thoughts on this? Do I now have a paper weight?

--
Nuvi 2797LMT, DriveSmart 50 LMT-HD, Using Windows 10. DashCam A108C with GPS.

try

charging the unit by plugging directly to the unit rather than through the cradle. I had the cradle connection fail for my 885.

Also, pull the battery and see if the unit will power up. It could be the battery is shorted and not allowing power to flow.

--
Illiterate? Write for free help.

Port or Cable ...

Will the unit operate in your vehicle while plugged in? But just not charging?

This unit has a cradle - Correct? You could have a bad cradle.

If you have a cradle, have you tried the micro port?
(I have both a micro and a mini USB port - Mini on the cradle and micro on the unit).

EDIT: If your cradle is bad, let me know. I have a cradle I don't need. Cradles are not all the same - different number of pins. Let me know and I will check mine.

--
Garmin nuvi 2460LMT (2)

Weird

Box Car wrote:

charging the unit by plugging directly to the unit rather than through the cradle. I had the cradle connection fail for my 885.
Also, pull the battery and see if the unit will power up. It could be the battery is shorted and not allowing power to flow.

I don't have to plug into the car 12 volt, I have a 110 volt to 12 volt 500 ma adapter.

I kinda tried your suggestion with a twist.

Removed the battery and plugged the GPS into the cradle then connected to the AC/DC adapter and it powered up. The Nuvi came up and loaded the system but did not show that it is charging.

Now I did what I normally would not do, but I HOT swapped the battery back in and lo and behold the darn charging icon came up.

It is now sitting there charging again!

BTW: There is NO mini-micro port on the cradle.
Only the mini USB Data port on the GPS.

--
Nuvi 2797LMT, DriveSmart 50 LMT-HD, Using Windows 10. DashCam A108C with GPS.

Unless

@dferron

Unless I'm not understanding you correctly, cradles are not all the same. The cradle is the part that attaches around the Nuvi and then is placed in the ball on the mount (windshield, beanbag, etc.).

Some units have a USB port in the cradle, some do not, almost all of them are different sizes and shapes between different Nuvi models.

On the other hand the mount (the piece with the ball on it) is interchangeable from one model to another.

--
Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Drive 52, Garmin Backup Camera 40 and TomTom XXL540s.

Thanks for the offer

dferron wrote:

Will the unit operate in your vehicle while plugged in? But just not charging?
This unit has a cradle - Correct? You could have a bad cradle.
If you have a cradle, have you tried the micro port?
(I have both a micro and a mini USB port - Mini on the cradle and micro on the unit).
EDIT: If your cradle is bad, let me know. I have a cradle I don't need. Cradles are not all the same - different number of pins. Let me know and I will check mine.

Thanks for the cradle offer, I did count the pins and there are 34 pins.
But as I mentioned in my reply to Boxcar, the only mini USB connector is on the Nuvi 855 itself. Nothing on the cradle other than the 34 pins across the bottom.

Right now it looks like I'm cooking with gas again, LOL! Though it still makes me wonder what could have happened?

Up to now the Nuvi 855LMT has been a rock and it was more reliable than my 3790LMT. On my long drives to and from Mexico I always take the 855 as a backup.
Especially since the 3790 crapped out on me when I was in an area totally unfamiliar to me and NO paper maps.

Thank you both for the comebacks, much appreciated.

--
Nuvi 2797LMT, DriveSmart 50 LMT-HD, Using Windows 10. DashCam A108C with GPS.

Nuvi 8xx.

The cradle on the nuvi 8xx series uses a 18 pin power connector from the power adapter. I believe it is called a Hirose connector. I think the only other nuvi's that used this type of power connector on the cradles were the 7xx series and the 5000. But the cradles are not interchangable even across those model series that use the hirose connector. So if you need to replace the cradle, you will need to find one from a 8x0 or 8x5 nuvi.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Cradles

The cradle is the part that attaches to the GPS, has the female part for the ball and on my unit has a mini USB port which accepts the DC cable to power the unit. The cradle also allows you to remove only the GPS. Makes it easy to take the unit with you when you exit the vehicle.

Glad you are up and running again. grin

--
Garmin nuvi 2460LMT (2)

I know about the connectors

Melaqueman wrote:
Box Car wrote:

charging the unit by plugging directly to the unit rather than through the cradle. I had the cradle connection fail for my 885.
Also, pull the battery and see if the unit will power up. It could be the battery is shorted and not allowing power to flow.

I don't have to plug into the car 12 volt, I have a 110 volt to 12 volt 500 ma adapter.

I kinda tried your suggestion with a twist.

Removed the battery and plugged the GPS into the cradle then connected to the AC/DC adapter and it powered up. The Nuvi came up and loaded the system but did not show that it is charging.

Now I did what I normally would not do, but I HOT swapped the battery back in and lo and behold the darn charging icon came up.

It is now sitting there charging again!

BTW: There is NO mini-micro port on the cradle.
Only the mini USB Data port on the GPS.

I know about the connectors. I have an 885 so I know there is no mini connector on the cradle but you didn't specify how you were connecting the unit. You stated you used both cables which implies you used a car adapter. Glad pulling the battery worked though. It's one of those quirks about that series. If it's fully depleted, it flat won't charge with the battery in place so you pop the battery, start it charging and plug the battery back in. Works every time.

When my cradle failed, it was the connector between the GPS and the cradle, not where the cable plugs in. Those exposed pins are fragile.

--
Illiterate? Write for free help.

.

Melaqueman wrote:

I don't have to plug into the car 12 volt, I have a 110 volt to 12 volt 500 ma adapter.

It could be that the AC adapter you are using is, or is growing marginal at supplying the proper current to the unit. 500mAh (.5 amp) is borderline at the minimum. Most of the higher amperage nuvis will draw more than that and I believe are supplied with 1000mAh (1 amp) power supplies (I'll have to verify this on my end). I do know that the Garmin branded external power supply (AC to mini-USB) supplies 1 amp.

Melaqueman wrote:

Now I did what I normally would not do, but I HOT swapped the battery back in and lo and behold the darn charging icon came up.

Sounds like the conductors between the battery and the nuvi may have also been dirty. This along with the lower/inadequate current from the power supply may have created the condition you reported.

I would pull the battery again and thoroughly clean the connectors on the nuvi and the mating battery terminals. Since the 8x0/8x5 series has a removable battery, the terminals can very well get dirty/oxidized.

EDIT:
As a point of reference, I just checked my GTM-60 traffic receiver (used with a nuvi 3490) and it's output is rated at 2 amps.

--
nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

A follow up

Thanks again for your input and taking the time to try and assist with this problem.

Tried all suggestions and this morning, Sunday, I had a brainwave. Since the GPS was chrging via the mini USB port I knew the charging circuit had to be OK.
The connectors from the GPS and the cradle must hve been the cause. On the GPS itself they are quite delicate and I did not want to damage them. I took a jewellers screwdriver and scraped it across the CRADLE connectors. Plugged it all back in and success at last.
Obviously the contact cleaner did not clean it enough.

No more brick!

--
Nuvi 2797LMT, DriveSmart 50 LMT-HD, Using Windows 10. DashCam A108C with GPS.

Great news!

Melaqueman wrote:

Thanks again for your input and taking the time to try and assist with this problem.

Tried all suggestions and this morning, Sunday, I had a brainwave. Since the GPS was chrging via the mini USB port I knew the charging circuit had to be OK.
The connectors from the GPS and the cradle must hve been the cause. On the GPS itself they are quite delicate and I did not want to damage them. I took a jewellers screwdriver and scraped it across the CRADLE connectors. Plugged it all back in and success at last.
Obviously the contact cleaner did not clean it enough.

No more brick!

Never say never.

.

Thanks for the follow-up and your ultimate solution. It really helps when users do a follow-up when a solution is found and a problem is solved.

--
nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area