Basecamp problems

Well, it seems that now that the City Navigator map update is pretty much fixed, Garmin has decided to break Basecamp.

The Garmin company forum admits to problems with the new Basecamp. It suggests that uninstalling Basecamp, then reinstalling it, will fix the missing dll error--but I've tried on two PCs and the fix doesn't work for me although many are reporting success with the reinstalled Basecamp.

I will stick out my neck and suggest that you have successfully updated your map on your computer but for now it can't be seen because the latest Basecamp is broken. Since I still have Mapsource on my PCs, I've uninstalled Basecamp and will install it again in future weeks.

Uninstall BaseCamp.
Delete all program folders labeled BaseCamp.
Then install the new BaseCamp.

Worked for me.

Is there ANY software release from Garmin that works first time out? If my tech guys were this sloppy I would have to fire them all. They can't possibly be testing the installation software.

It seems as though I always have difficulty with updated installations of Basecamp. The downloaded file would not install over the older version, so I attempted an uninstall first using the Windows uninstall utility. The existing version would not uninstall. So, I next used Revo Uninstaller and that did take it out.

Still, the downloaded file would not install. So, my next step was to extract the installation file using WINRAR. Installation using one of the extracted files, BCMAIN.msi, did the trick.

I had attempted to use BCMAIN.msi prior to uninstalling the prior version and that wouldn't work either.

Worked for me also and now base camp is working again and with 2015.10 maps.

The announcement of the new Basecamp release and of how to resolve the .dll error problem was already being discussed at:

http://www.poi-factory.com/node/42628

I just noticed this topic, tried the basecamp, and it doesn't work. I'm getting the same error as mentioned above. It looks like it is never ending streak of errors.

If you look in http://www.poi-factory.com/node/42628 you will see the steps needed to fix this problem, including the fact that you need to download a new copy of the Basecamp update AFTER you delete the copy of Basecamp currently on your computer.

I think this thread will solve the BaseCamp problems

http://www.poi-factory.com/node/42634

This method that was posted earlier in this thread was easy and worked for me using the same 4.3.1 download that didn't work initially causing the start failure.