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lost the poi's by category function on my on Nuvi 2495LMT

 

For some time, I have used folders to categorize my custom poi's on my pc and the categories would appear on my Nuvi units. Now my 2495LMT just shows all the individual poi's alphabetically within category. I have not made any changes to the category structure on my pc and run poiloader as I have in the past. I don't know if things got broken when I installed the newest version of poiloader or with the newest version of the unit operating software. Anybody else experiencing this loss of functionality?

Page 1>>

Are you sure?

Are you sure the POI files are stored in subfolders with category names, only in one place, or is there another folder elsewhere with the POI files all together? Perhaps old files in a forgotten folder?

I am guessing that the latest POI Loader may be able to search for and find POI files in other locations on the PC. Is anyone familiar with the capabilities of the latest POI Loader?

Are you sure which top folder you browsed to in POI Loader? It could have been set to "My Documents" by mistake, for instance.

Also, have you loaded multiple .gpi files or does only one exist? Recently after installing the latest POI Loader update I ended up with both POI.gpi and custom POIs.gpi in the nuvi.

dobs108 smile

Also,

Is this the first time you loaded the 2495 and it is different from your other units - or - is this a change in the way the 2495 has been working?

Same Problem

I used to be able to dump all my POI's into a single folder (Installed POI's) and after I used POI loader to install them I could go to Custom POI's and see a list of the categories. Now I have one big list with everything jumbled together. This is since the latest update that I just did today. I tried making seperate folders for each category (never had to do that before) but that made no difference.

What POI Loader?

If you are having a problem, it would help if we knew what version of POI Loader each of you is running.

Start POI Loader. Then left click on the Icon in the top left corner, then click on "About POI Loader"

Isn't this the problem with version 6.30?

.

--
Nuvi 650 and 1350.

Version of POI Loader

I'm running 2.7.1.0 and have been since it came out no problems until now. Should add just updated to 2013.10 maps and software version 6.4 on my 3590LMT

I think you're right

pwohlrab wrote:

Isn't this the problem with version 6.30?
.

Agreed. If the issue arose after a firmware update (or map update that auto-updated firmware) and wasn't a problem before, then it's a bug in the latest firmware update.

must be the firmware

I didn't realize this had already been noted as a firmware problem on this site. I did a search before posting my question but obviously didn't look hard enough.

There have been frequent firmware updates to the unit and one of them must broken the function. I'm on Poiloader v2.7.1 and have just updated the unit to v6.40. I'm assuming I was on v6.30 when I noticed the problem since I run webupdater weekly. I just used poiloader to delete all poi's and create a new set. The problem still exists.

I first noticed the problem with mapset 2012.40 and am now on 2013.10.

The problem appeared with FW

The problem appeared with FW v6.30. It affects the 34xx, 35xx, 24xx and 25xx series. I noticed it after I updated the firmware on my 2595 from 6.20 to 6.30. Now that there has been a map update with the automatic FW update that goes with it, many more people are affected by it and are noticing it. We were all actually hoping that v6.40 would cure it.

Everyone should report this problem to Garmin if they are seeing it. People here who have managed to revert to v6.20 through various means confirmed that their sub-categories are restored.

fw v6.20 = Custom POI's with sub-categories when loaded with POI Loader

fw v6.30/6.40 = Custom POI's in one big heap with NO sub-categories.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

.

6.40 did not fix the problem. I spoke to Garmin yesterday and they acted like they were unaware of it Hope they correct it soon.

Garmin is going to deny that

Garmin is going to deny that firmware version 6.30 broke Custom POI by sub-category on the following units 34xx, 35xx, 24xx and 25xx series until enough Garmin users call them or email them to tell them to fix it soon.

Monday–Thursday: 8 AM–6 PM, Friday 8 AM–5 PM Central Time (closed holidays)

Phone numbers:
U.S.: 913-397-8200
U.S. toll-free: 1-800-800-1020

Email:
https://support.garmin.com/support/searchSupport/escalateFor...

Lets get all the Garmin users to start contacting tech support to see if we get results quickly.

.

gadget_man wrote:

Garmin is going to deny that firmware version 6.30 broke Custom POI by sub-category on the following units 34xx, 35xx, 24xx and 25xx series until enough Garmin users call them or email them to tell them to fix it soon.

Monday–Thursday: 8 AM–6 PM, Friday 8 AM–5 PM Central Time (closed holidays)

Phone numbers:
U.S.: 913-397-8200
U.S. toll-free: 1-800-800-1020

Email:
https://support.garmin.com/support/searchSupport/escalateFor...

Lets get all the Garmin users to start contacting tech support to see if we get results quickly.

When I talked to them, they did say they read the forums, hopefully they do!

I have reported this problem to Garmin Tech Support

I have reported this problem to them via phone call and their web site. I have had an email chain back and forth with two of their techs outlining the problem and providing details, so they -are- aware of the problem (at least some of them). The problem may be that their tech support org is a large group of people so perhaps -everyone- isn't aware of it. This is why it's important that people who have broken POI sub-categories report it to Garmin and tell them it worked until the release of v6.30. Until then, they may just think it's a few random geeks that aren't installing them correctly. If I could get my hands on fw v6.20, I would revert TODAY.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

Is there....

williston wrote:

If I could get my hands on fw v6.20, I would revert TODAY.

Is there a FAQ on how to revert to previous firmware? Personally, I would not know how to start.

It's was outlined in here

It's was outlined in here recently, basically just swap one file for another on the unit. The problem is getting ahold of v6.20. Garmin used to have it on their site so you could revert back if you needed to, but no longer. I understand it's out there somewhere on an off-shore site, but I just can't bring myself to installing a rogue file from some site.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

2460

williston wrote:

The problem appeared with FW v6.30. It affects the 34xx, 35xx, 24xx and 25xx series. I noticed it after I updated the firmware on my 2595 from 6.20 to 6.30. Now that there has been a map update with the automatic FW update that goes with it, many more people are affected by it and are noticing it.

I updated the map on my 2460 and it is as before nothing has changed as far as the categories, it must be affecting other series but not the 2460

--
Garmin 38 - Magellan Gold - Garmin Yellow eTrex - Nuvi 260 - Nuvi 2460LMT - Google Nexus 7

.

Proof once again that Garmin does NOT fully test any of their releases for the nuvi line. Why their hand-helds like the Montana are beta tested while their automotive nuvi line is not tested is beyond me.

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nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

Had the same problem

I got a Nuvi 2555 and loaded the poi's with any problem. Then I used the free map update and got a software update from Garmin. After that all my poi's were jumbled into one file (and one listing). I emailed Garmin support and received the following reply.

"Thank you for contacting Garmin International.
I would be glad to assist you with this.

Custom POIs can be categorized by listing the data in folders and then sub folders. This will make them display on the unit in a more organized and readable format.
To set the information in categories, list out the names of the folders to match the example below.

POI Folder (Main folder containing all below)

Tourist Attractions (Sub folder in the POI folder)

Kansas.gpx, Texas.gpx, California.csv, Florida.csv

Historical Sites (Sub folder in the POI folder)

KSHistory.gpx, TXHistory.gpx, CAHistory.gpx, FLHistory.csv

Speed Alerts (Sub folder in the POI folder)

NorthSide.csv, SouthSide.csv, EastSide.gpx, WestSide.csv

Some units may support a couple of sub folders in the directory tree but it is not recommended to go further than one sub folder. Labeling the folders and files in this manor will categorize the Custom POIs and you can view them on the device. "

I tried using their method, and it worked, I now have individual files listed under "Custom POIs" in the categories screen.
A different way of doing it, but I guess I'll get used to it.

--
Garmin Nuvi 200w, 2555LM

.

fluffo2 wrote:

I tried using their method, and it worked, I now have individual files listed under "Custom POIs" in the categories screen.
A different way of doing it, but I guess I'll get used to it.

So is the file structure listed the structure used to build the files (from .csv files) or the structure to use AFTER the files have already been built? I've tried this file structure after the files have already been built (.gpi files) and it did not work for me.

EDIT: I used the folder structure listed above to re-build the files and the correct categories are now displayed. However, the redlight camera icon is the only icon being displayed despite the fact that I have a speedcam icon associated with the speedcam file. This icon shows just fine on my 765, 855 and 3790 but not on the 3490.

--
nuvi 760, nuvi 765T, nuvi 855, nuvi 3790LMT, nuvi 3490LMT - SoCal area

I've looked....

williston wrote:

It's was outlined in here recently, basically just swap one file for another on the unit. The problem is getting ahold of v6.20.

but can not find anything useful.

Other forums discuss gupdate.gcd

Revert To Old Firmware

jgermann wrote:
williston wrote:

It's was outlined in here recently, basically just swap one file for another on the unit. The problem is getting ahold of v6.20.

but can not find anything useful.

Other forums discuss gupdate.gcd

If you have backed up your unit PRIOR to the firmware update, you are in luck. You can copy the new gupdate.gcd file that was just installed with the firmware to your PC or other media for safekeeping if you wish.
Then delete the NEW gupdate.gcd file and replace it with the old backed up one. The gupdate,gcd is the firmware and it will install your old firmware.
I didn't know this but learned on the recent post on 2013.10 Map update post.
Here is a link to the post:
http://www.poi-factory.com/node/36347?page=1

Thanks to t923347 who provided the information.
His post is near the bottom of page one and some additional information from him and Canuk can be read on page 3.

t923347 wrote:
@Preroll

Just copy the GUPDATE.GCD file from the .system folder on your Nuvi, to a safe location, BEFORE you begin the update. Let the map update proceed as normal.

Once the firmware and then map update completes, replace the new GUPDATE.GCD file that will on the Nuvi with the old one that you saved previously. That will install the old firmware version back on your GPS.

--
Nuvi 660 2460LMT Sold My 765T

THanks for that info..

Must have miussed it before.. I alway back up my gps before even conecting to Garmin. I was looking for a older verison of my firmware and had it all the time.. woo-woo! THanks again!

--
Bobkz - Garmin Nuvi 2455LMT/C530/C580- "Pain Is Fear Leaving The Body"

Forgive me, but I need to

Forgive me, but I need to vent here.

Backing up the unit before doing any changes is all well and good and philosophically, I don't disagree with it. But it's unacceptable for this to be required to protect your investment just in case the firmware release is buggy and makes essential features basically unusable. This is especially true when opening protected folders, copying and replacing files, and keeping track of all this is beyond the capability and understanding 99%+ of your customer base out there and screwing up the process could result in bricking the unit. Granted there is a workaround (IMO a KLUDGE), but it removes the ability to run POI-loader in manual mode in the event you may way to use a custom proximity alert. (i.e. Rest Areas Combined)

When something like this happens, Garmin should do the right thing and make available the last good firmware update that allowed sub-categories to work (v6.20) until they resolve the problem. I have asked them for the 6.20 firmware and the request was declined.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

excuse me, but i don't understand

williston wrote:

Forgive me, but I need to vent here.

Granted there is a workaround (IMO a KLUDGE), but it removes the ability to run POI-loader in manual mode in the event you may way to use a custom proximity alert. (i.e. Rest Areas Combined)

I don't understand your gripe here. It makes no difference to POI Loader if you have subfolders or not. If you run POI Loader in manual mode it will ask about each file it reads - and that includes those in subfolders.

I just happen to convert many of my files to GPX where I can have both a speed and proximity alert in desired but I normally just create a proximity alert within the file. It takes me about 2 minutes to load over 40 files, many with proximity alerts and of course the speed camera file with its speed alerts. I've got all kinds of different proximity alerts. They range from 500 feet to over a mile with most in between. I have some files where there are two different distances within the same file depending on what I want to be notified for.

--
"Too often we enjoy the comfort of opinion without the discomfort of thought." -- John F. Kennedy, 35th U.S. president

Re: >>I don't understand

Re: >>I don't understand your gripe here. It makes no difference to POI Loader if you have subfolders or not. If you run POI Loader in manual mode it will ask about each file it reads - and that includes those in subfolders.<<

Not a gripe really. My understanding is that running in manual mode means the speed threshold warning settings for the speed-cams would be lost. Unless I'm wrong, each one has its own setting that triggers for the cam only if you are over the speed-limit. Since manual mode only prompts you for one speed, you would be setting ALL of them to that speed.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

No

williston wrote:

Re: >>I don't understand your gripe here. It makes no difference to POI Loader if you have subfolders or not. If you run POI Loader in manual mode it will ask about each file it reads - and that includes those in subfolders.<<

Not a gripe really. My understanding is that running in manual mode means the speed threshold warning settings for the speed-cams would be lost. Unless I'm wrong, each one has its own setting that triggers for the cam only if you are over the speed-limit. Since manual mode only prompts you for one speed, you would be setting ALL of them to that speed.

Look at the POI Loader help file. The @ sign takes priority over either a value entered into POI Loader or one specified in the file name.

--
"Too often we enjoy the comfort of opinion without the discomfort of thought." -- John F. Kennedy, 35th U.S. president

OK

Thank you. Sorry, but it's still hard to swallow that I need to go through all this rigamorole after a mandatory fw upgrade to get subcategories with my three month 2595, while my four year old 255 gives me the same thing with no effort at all regardless of what they are, whether I install them individually, in groups, or add another one three years from now.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

i feel your pain

williston wrote:

Thank you. Sorry, but it's still hard to swallow that I need to go through all this rigamorole

I feel your pain. The last software upgrade for my primary unit was 2009 (I believe) and it broke the MP3 playback. The unit used to pause MP3s when it was playing an alert or giving directions. Now the background just gets software and the directions talk over the music. Alerts and directions are mixed together, I get "Turn rMiCgDhOtLDoSnAHmEaAiDn when it should be Turn right on main and McDonalds ahead.

--
"Too often we enjoy the comfort of opinion without the discomfort of thought." -- John F. Kennedy, 35th U.S. president

8x5 MP3 player

Boxcar, I actually contacted Garmin support about this back in Jan. 2010. Here is what I asked:

Quote:

I have both a nuvi 755T and nuvi 855. On the 755T when using the MP3 player, it will automatically pause when giving navigation prompts, then continue playing when the prompt is complete. On the 855, the MP3 player keeps playing at reduced volume so the prompt and mp3 track are playing simultaneously. The 755T method is much better and I was told by another user that the 855 used to work this way and was changed in recent firmware upgrades. Is this true and if so was the change intentional or is it a bug? Will the MP3 player on the 855 be fixed in a future software release? Thanks in advance for your reply.

and their reply sad

Quote:

Dear Alan,

Thank you for contacting Garmin International. I would be happy to help you with this!

The firmware update for the 800-series fixed loss of audio with Bluetooth and FM transmitter, but I am not aware of it changing the dimming/pausing of the music in order to give prompts. These devices have always dimmed the music and given the prompt while the 755T will stop the music and give the prompt.

Please let me know if you have any further questions. Thank you!
With Best Regards,
Bethany L
Product Support Specialist
Automotive Team
Garmin International

--
Alan - Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra

Did they ever fix it?

The question I have is: did they ever fix it? I hope the answer is "YES"!

I don't think POI sub-categories are in the same class here as there IS a reasonable work-around. However I'm serious when I state that if they broke or took away a feature I really liked due to a firmware upgrade, (and might have been the specific reason I chose one unit over another) I would bug them until the end of time until they either fixed it, provided me with the previous version of firmware, or offered me a refund.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

Nope. Still broke

Nope. Still broke

--
"Too often we enjoy the comfort of opinion without the discomfort of thought." -- John F. Kennedy, 35th U.S. president

On My 660

I found a similar problem on my 660 after it's last firmware update to "fix" the mp3 problem.

I found that using wav audio alert files gets around the problem even though the 660 supports mp3 audio alert files.

--
Tampa, FL - Garmin nüvi 660 (Software Ver 4.90), 2015.20 CN NA NT maps | Magellan Meridian Gold

Have a look here

Box Car wrote:

I feel your pain. The last software upgrade for my primary unit was 2009 (I believe) and it broke the MP3 playback.

to see if they have the firmware your looking for to downgrade. http://gawisp.com/perry/nuvi/

--
Nüvi 255W born on 602117815/nüMaps Lifetime North America

thanks

canuk wrote:
Box Car wrote:

I feel your pain. The last software upgrade for my primary unit was 2009 (I believe) and it broke the MP3 playback.

to see if they have the firmware your looking for to downgrade. http://gawisp.com/perry/nuvi/

But the update fixed freezes and reboots even though it broke the MP3. I'll live with the audio issue over the freezes.

--
"Too often we enjoy the comfort of opinion without the discomfort of thought." -- John F. Kennedy, 35th U.S. president

lots of good input

I'm glad I started this thread. Thanks to all the input. Now I know how to save my old firmware before doing an update. I emailed Garmin and they followed up with a request for very detailed information for the techies. Now I'll just hold my breath waiting for the fix wink

Garmin, Come On!

I feel the pain of so many users losing their custom poi's sub-categories. I also lost my 32 sub-folders with 32 entries each, and it's a pita to scroll up and down to get to the poi you want. As often happens now, the fix is worse than the bug itself! Ay yay yay!

Please report this to Garmin

nats50 wrote:

I feel the pain of so many users losing their custom poi's sub-categories. I also lost my 32 sub-folders with 32 entries each, and it's a pita to scroll up and down to get to the poi you want. As often happens now, the fix is worse than the bug itself! Ay yay yay!

Please visit Garmin's website and report this problem to them. It only takes about 5 minutes to fill out the form. We are seeing evidence that they are taking this issue seriously, but as people are still getting back "canned" emails, asking them to reset, check this, check that, etc etc, I still think it has to propagate completely throughout their tech support organization. Some have reported Garmin has offered to exchange their unit, but this doesn't really fix anything as you are likely to get back a unit with the latest software.

--
"Primum Non Nocere" 2595LMT Clear Channel and Navteq Traffic

Run-around

I am new to the GPS world and not real tech savy. But that said, I too have the issue of not being able to catagorize my POIs on my Garmin nuvi 3590lmt. I have contacted garmin about this problem and after four days of emails back and forth this was their reply:

"Thank you for contacting Garmin International.

I am sorry you are having trouble searching through your customer POIs(Points of Interest) and I would be happy to assist you with this issue. Unfortunately, customer POIs cannot be sorted. The device will just list them in the order of closest to furthest. If you need the points and
want them sorted, you would need to load them as waypoints (they go into"Favorites") and sort them there. This can be a time-consuming process
as well."

They then started talking about Basecamp to sort the POIs which I think skirts the issue. I don't think they have a clue as to what the users are having a problem with.

--
ChefDon

Glad I did a search to find this thread....

Per the FAQs I was searching all over this site and even YouTube for a guide to create multiple categories with my POIs before asking on this forum and supprise, I run into this thread! BTW, I found a guide.

I have version 6.30. It updated when my new 2595LMT first connected to the Garmin site on Friday. I didn't know enough then to check the version number though.

I'll complain about it to Garmin too so maybe that will help push them to correct the problem.

Thanks!

smile

--
Nuvi 2595LMT

I never had this problem

I never had this problem before with my 2 previous Garmins, since this latest update, it has been a disaster and Garmin needs to fix this. I have a 3490 LMT and this is unacceptable with a high end unit

--
NickJr Nuvi 3597LMT

Temporary quick-fix

This bug made using my custom poi's awkward during a recent trip. I just implemented a change to make my my most frequently used poi files appear at the top of the list. It's a little ugly but it will work for my trip next week. I created a sub-directory called: AAATEMP within the main poi directory and moved my most frequently used poi files to that directory. They now appear first.

I originally tried just moving those files out of the sub-directories into the main directory but then they did not appear at all!

C'mon Garmin I'm turning blue, holding my breath, waiting for this change wink

Nothing help

The same problem. Tried everything in maps.
Called Garmin by phone and they told me they don't know anything of this problem.
Promised to send an e-mail within 5 minutes after the phonecall but I'm still waiting for a week now.
It's terrible for I used it always for my holidays.
Now I went for holiday with my old Garmin Nuvi 350.
This one doesn't have this problem.
It was a great mistake to buy the Garmin 2495!

sailornorm wrote: Now my

sailornorm wrote:

Now my 2495LMT just shows all the individual poi's alphabetically within category. Anybody else experiencing this loss of functionality?

A couple months ago, I posted this at http://gpstracklog.com/2012/04/garmin-nuvi-3590lmt-review.ht.... This solved the issue for me but, despite the promises in the new firmware, the situation has not changed.
***************
Here is an issue that others may run into. And it took over a month before I got someone at the Garmin Help Desk to take seriously. (And Eric was extremely helpful.) A synopsis of the conversation went like this:

Me:
“Let me recap the issue again. During my initial set-up of the Nuvi 3590LMT, I ran POILoader.exe and installed the above POIs. The result was as I expected (the way it worked on my Nuvi 680 and Nuvi 785) – when I went to Categories>Custom (Extras on the earlier Nuvis), each of the above (csv & gpx) files were listed as sub-categories. (That way I could search any of the above files individually to quickly find the POI I was interested in.) Everything was right with the World.

Then, a terrible thing happened. Three days into a four week trip, I plugged the Nuvi 3590LMT into my Laptop and was told there was a required firmware update. I approved the installation. The result was that now when I go to Categories>Custom, the Unit starts a search of POIs closest to my current location; giving me a (buffer-full?) list of all POIs in all of the above files– none of the specific POIs I needed (well, perhaps there was but there were too many listed to be sure).”

Eric Wynne:
“Thank you for providing me with these files. After sending the files to my nuvi 3590LMT (as well as to an older nuvi 680), I was able to successfully transfer 146373 custom POIs. During the installation, I got the following error:

“There was a data format error on line 2 of the file . . . State Parks.gpx”

If this file was created by a 3rd party, you may try contacting them to see if they have a newer version of this file that may have corrected this issue. If you created this file, you may try to correct the formatting error.

For the “Unable to convert file” error appearing with the .wav files, the POI Loader does not support this file format. Proximity or Speed alerts can be set within the files. For more information on proximity and speed alerts, please see http://www8.garmin.com/products/poiloader/creating_custom_po... .

I was able to confirm that when using older software, the nuvi 3590 would display the Custom POI categories. After updating to software version 6.40, the Custom POI categories will no longer display. I have passed this information along to the proper department for analysis.”

Me:
“Thank you. I will look at the State Parks file. I am curious, however, why I didn’t receive the same message… I assume we are using the same version of POI Loader.

Not retaining the Category Display was a big mistake. Explain to “them” that manually sorting through 146,373 POIs is a tremendous burden. . In any event, it makes the function worthless and leaves me with no choice but to have two Nuvis (785 and 3590LMT) running at the same time (Yeah, the dash is very crowded). Seems like a large cost for such “convenience.”

I should, also, point out that the “older firmware” accepted the .wav files just fine… well, it could have been an earlier version of POILoader since I may have (probably) updated it during this struggle. In fact, .mpg files were initially rejected, however, that is how I found out about using .wav files. (I believe it was on Garmin’s Forum but could have been some other “help.”)”

Eric Wynne:
“I am using POI Loader software version 2.7.1. After reviewing the previous software update history for the nuvi itself, I did not see any notes indicating the POI category feature was intentionally removed from the devices in a software update. If this was not intended, it may be fixed in a future software release.

I also found a workaround to get categories to show up on the nuvi. To do this, please follow the steps below:

1. Create a folder on your desktop for the POIs
2. Inside the folder you created on the desktop, create a subfolder for each file you have (the name of the folder does not matter, as the name for the category will be determined by the name of the file you put inside the folder). In this instance, you should have 32 subfolders (less 4 for the .wav files)
3. Put one .gpx or .csv file inside of each subfolder (the name of the file will determine the name of the category that shows up under Custom POIs)
4. Run the POI loader
5. When browsing for the custom POI folder, select the folder you created on the desktop

Once you have installed the custom POIs using this method, you will see a category for each subfolder you created. If you have any questions, please let me know.”

Me:
“It worked exactly as you said it would.

A couple of things: I took the quick route and named the folders 1,2,3,4, etc. I had forgotten that a number trips the Proximity trigger so I had to uncheck all the folders without a .wav file (which I left in the master folder). In addition, POI Loader doesn’t know how to count so it loaded in this order 1, 11,12… 2, 20, 21, 22, etc. and mixed up the order in the Custom bin. I will later (tomorrow, probably) change to an A, B, C, etc. order.

FWIW, I did not get any error message about the .wav files – either it ignored them or it loaded properly, I don’t know. It will be a few days before I can get “on the road” to check that out. I will keep you informed.”

Me:
“I was able to take the 3590LMT out for a test run yesterday. It was as I suspected… everything worked perfectly. As I mentioned in my last post, using POILoader on the Folder with the separate sub-folders, I did not receive any error messages – neither about corrupted files nor about .wav files not being supported. Consequently, the Proximity Alerts played the .wav files ( for the “Red Light Camera” and “Flying J” POIs) at the appropriate times. I am now back to where I was before the firmware “upgrade.” Thank you. My only complaint remaining is about the inability to access the “Custom” POIs by voice command.”

Garmin failed due to not having sox.exe

I suspect that the reason Garmin had a failure on the wav files is because they did not have sox.exe in the proper location.

--
Nuvi 650 and 1350.

I bet that is it

pwohlrab wrote:

I suspect that the reason Garmin had a failure on the wav files is because they did not have sox.exe in the proper location.

I have never been able to find anything about sox.exe or .wav files on http://iqc.garmin.com/eCustomer/KODSelfService/.

So, it is clear they have no "ANSWERS" involving anything other than .mp3.

I bet that is it

pwohlrab wrote:

I suspect that the reason Garmin had a failure on the wav files is because they did not have sox.exe in the proper location.

I have never been able to find anything about sox.exe or .wav files on http://iqc.garmin.com/eCustomer/KODSelfService/.

So, it is clear they have no "ANSWERS" involving anything other that .mp3.

Sox.exe and .wav

To my knowledge, Garmin has never officially supported or even acknowledged the POI Loader support and interface for SOX.EXE and .WAV files.

--
Alan - Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra

How do we know?

alandb wrote:

To my knowledge, Garmin has never officially supported or even acknowledged the POI Loader support and interface for SOX.EXE and .WAV files.

If the info about sox.exe and .wav files did not come from Garmin how do we know about it?

dobs108 smile

It started with this member

It started with this member http://www.poi-factory.com/node/13429

--
Charlie. Nuvi 265 wt and 2597 LMT.

Help...

OK, A quick explantion of my problem. I got a 2595 in December 2011, all POI's loaded with subcategories, worked perfectly. Screen started going bad with lines running horizontally thru it. I bought it at Best Buy and had the protetcion plan. Exchanged it yesterday for a new one. Tried to load averything up, and found out a few things.

1. I could not use MapSource to load all of my saved favorites I pulled off the old 2595. Had to upgrade to BaseCamp. Did it, transferred, easy enough, done.

2. Could not load my POIs and had to update the POI loader to 2.7.1. Now, as described in these threads, all of my POIs are in one group, no more sub-categories. My files were already in (Main POI) folder, with 17 sub folders (Fast Food), Gas Stations), (Hotels), etc.

3. Wav files are not being copied. Is there a different version of sox.exe I should be using instead of 14.0.1?

I tried naming a csv file in the sub-folder (Fast Food), but I still don't have any sub-folders on the Nuvi. What am I doing wrong? I have read and re-read the instructions with no luck.

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