Plus Sign (+) Dialing Issue

 

Has anyone else had an issue with using the internal POI phone numbers in North America?

On my 770, it seems to try dialing a plus sign (+) at the beginning of the phone number for internal POIs. The call won't go through because of it.

My personal phone book entries from my cell phone work fine because they do not have the + stored in front of them.

Has anyone found a setting that can turn this plus sign off?

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nüvi 770

+ country code dialing prefix

This is normal behaviour when your phone is paired to your 770. The phone should ignore the + sign. Is it on Garmin's list of supported devices?:
    http://www8.garmin.com/bluetooth/phones.jsp

On my 760, local POIs have a +1 added when my Samsung is paired. If I select a POI near my daughter's place in Belgium, the nuvi adds a +32.

You might find these previous discussions helpful...

nuvi "+" dialing prefix
http://www.poi-factory.com/node/1150

POI Phone Dialing Fails
http://www.poi-factory.com/node/13706

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Nüvi 2595LMT

+ sign

The + sign is a legitimate part of an E.164 (international standard) phone number. The problem is with your phone.

http://en.wikipedia.org/wiki/E.164

plus sign in dialing

After more research, it seems some CDMA carriers in North America have this issue with the + sign.

It was fixed in another nuvi by removing the plus sign from the beginning of internal POIs.

The 360 had it fixed in its 3.40 to 3.50 version upgrade. http://www8.garmin.com/support/download_details.jsp?id=1865

We'll see what Garmin says if I send them this link.

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nüvi 770

There is no "+" on a phone dial.

mike_s wrote:

The + sign is a legitimate part of an E.164 (international standard) phone number. The problem is with your phone.

http://en.wikipedia.org/wiki/E.164

From the first few lines of the above:

"are usually WRITTEN with a + prefix. To actually DIAL such numbers from a normal fixed line phone, the appropriate international call prefix must be used."......and it should have said "in place of the + sign".

If you still think that the + is really a part of the number, kindly explain to us which key on the phone produces a + signal back to the switching office. Hint: there isn't one.

And back to the original problem:
The international numbers in the POI list properly show + in place of the IDDD access code because that access code varies depending on what country or region you are actually located IN when you dial the call.

Thus, they will not work "automatically" and you must enter the whole number by hand or replace the + with the proper code before the phone actually tries to dial it.

If there is a solution, it would be with Garmin as they would have to allow you to store the current IDDD access code and substitute that for the + when sending the number to the phone.

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Magellan Maestro 4250// MIO C310X

Still incomplete.....

dw_gps wrote:

After more research, it seems some CDMA carriers in North America have this issue with the + sign.

It was fixed in another nuvi by removing the plus sign from the beginning of internal POIs.

CDMA is not the key; it is how the cell carriers have their dialing plan set up.

If they have their dialing translations tables built out far enough, which would require a LOT of memory to cover the whole WORLD dialing plan, so that they allow dialing international numbers WITHOUT ANY INTERNATIONAL ACCESS CODE, then removing the + from the number stored in the GPS would work.

If, however, the cell carrier DOES require an access code for international calls, then simply removing the + still wouldn't allow dialing the calls automatically.....because the access code would be missing.

The actual method of communicating with the phones (CDMA, GSM, etc) really doesn't make any difference and if there is a pattern, it is purely coincidental.

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Magellan Maestro 4250// MIO C310X

Generating a + prefix

ka1167 wrote:
mike_s wrote:

The + sign is a legitimate part of an E.164 (international standard) phone number. The problem is with your phone.

http://en.wikipedia.org/wiki/E.164

From the first few lines of the above:

"are usually WRITTEN with a + prefix. To actually DIAL such numbers from a normal fixed line phone, the appropriate international call prefix must be used."......and it should have said "in place of the + sign".

If you still think that the + is really a part of the number, kindly explain to us which key on the phone produces a + signal back to the switching office. Hint: there isn't one.

The + is generated by using a country code prefix. The digit 1 as in 1(800)555-1212 is the country code for the US.

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ɐ‾nsǝɹ Just one click away from the end of the Internet

+ sign issue to engineers

I heard back from Garmin. They are saying this issue is being passed onto the engineers.

Does this really mean anything or is this likely the end of the road for this problem?

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nüvi 770

I think this was just a

I think this was just a polite brush off.

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Frank DriveSmart55 37.322760, -79.511267

Probably the end.

dw_gps wrote:

Does this really mean anything or is this likely the end of the road for this problem?

Because all they really can do is stop your Garmin from trying to pass a + (plus sign) to the phone.

While they are wrestling with that, contact your cellular carrier and see if their dialing pattern will complete an international call WITHOUT an access code. If they require an access code, like 011, then you are screwed......regardless of what Garmin does.

I suppose they could make a major revision to their software so it would prompt you for the access code but I believe the odds against that are prohibitive.

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Magellan Maestro 4250// MIO C310X

Sigh....

a_user wrote:

The + is generated by using a country code prefix.

I'm not sure what you mean by that. There is no + in the telephone system.

It is a short hand notation for "The IDDD access code goes here".....if one is required.

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Magellan Maestro 4250// MIO C310X

It's on my dial pad

ka1167 wrote:
a_user wrote:

The + is generated by using a country code prefix.

I'm not sure what you mean by that. There is no + in the telephone system.

It is a short hand notation for "The IDDD access code goes here".....if one is required.

If I remember my Signaling System 7 standards correctly, the + is generated as part of the instructions to the switched telephone network to insert an international access code when a country code is detected as part of the dial string. For North America, the country code is +1, or as we have been instructed - dial 1 for long distance (which is also the country code) which doesn't always work if you go outside of NA. I know on my cell phone the + sign is on the same key as the asterisk below the 7 and to the left of the zero key.

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ɐ‾nsǝɹ Just one click away from the end of the Internet

.

My cell phone also has a + sign on the dial screen. I guess my phone is special.

fixed before

dw_gps wrote:

The 360 had it fixed in its 3.40 to 3.50 version upgrade. http://www8.garmin.com/support/download_details.jsp?id=1865

Garmin has had this issue in a different nuvi before (see above). I can't see why this can't be fixed also.

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nüvi 770

Use +

You use the + sign to call the USA on your cell phone while traveling.

This is what I found when researching how to call home while traveling.

"Making Calls and Sending Messages While Outside the U.S.
• When calling the U.S., the country code is “1”
• Calls or text, picture or video messages to the U.S.:
Dial +1 (area code) (local number)
• Calls or messages to another country:
Dial “+” (country code) (local number)

Tip: smile

With most GSM devices, the “+” key will appear on your
screen if you press and hold down the “0” key"

--
Mary, Nuvi 2450, Garmin Viago, Honda Navigation, Nuvi 750 (gave to son)

Meh.

ka1167 wrote:

From the first few lines of the above:

"are usually WRITTEN with a + prefix. To actually DIAL such numbers from a normal fixed line phone, the appropriate international call prefix must be used."......and it should have said "in place of the + sign".

If you still think that the + is really a part of the number, kindly explain to us which key on the phone produces a + signal back to the switching office. Hint: there isn't one.

Zip up, your pedanticism is showing. And if you wish to display sarcasm, you should make sure you know WTF you're talking about.

In an E.164 number, the plus sign signifies the local international access code (aka "IDD code"), which varies by locale. It _is_ a part of the number, although it isn't dialed directly - it's a meta character, used to represent a number sequence which is variable by location. Selecting the appropriate dialing code to use is the responsibility of the phone. Garmin is correct in sending international numbers prefixed by the plus sign. A phone in the US (which uses the North American Numbering Plan prefix of 011) would actually "dial" the number starting with 011. A phone in most European countries would "dial" the number starting with 00, which is their international access code.

Since Garmin markets the Nuvis with international maps as a feature, they're handling dialing in the correct way, which is part of an internationally recognized standard.

http://en.wikipedia.org/wiki/List_of_international_call_pref...

ka1167, yes you can dial the

ka1167, yes you can dial the plus sign from your phone. On my phone hold the "star" button and symbol menu comes up, pick the plus sign........I entered it on some numbers until I found out it was not necessary.
Our friends from Germany have the + sign in their numbers on their cell phones.
So I have kindly told you how it is done..........

Use +

Looks like to many people have to much time on their hands. It seems in almost every post someone has to take what someone else says and get scarcastic about it and, then start saying things about each other. It seem it would be better to just explain if you know somethig more about the subject than to start telling them they don't know what they are talking about. "Don't reply with if I don't like it I can use the Delete Key" neutral

--
johnm405 660 & MSS&T

+ sign = 011

+ sign = 011

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Garmin 885T

I just need to know

mike_s wrote:

Zip up, your pedanticism is showing. And if you wish to display sarcasm, you should make sure you know WTF you're talking about.

since I have a pedantic attention to details. Can you tell me what "WTF" means, and why it should be used in a conversation about IDD codes?

Thanks

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Using Android Based GPS.The above post and my sig reflects my own opinions, expressed for the purpose of informing or inspiring, not commanding. Naturally, you are free to reject or embrace whatever you read.

WTF = what the heck (but not

WTF = what the heck (but not heck) smile

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Garmin 885T

Ain't it the truth!!

johnm405 wrote:

Looks like to many people have to much time on their hands. It seems in almost every post someone has to take what someone else says and get scarcastic about it and, then start saying things about each other. It seem it would be better to just explain if you know somethig more about the subject than to start telling them they don't know what they are talking about. "Don't reply with if I don't like it I can use the Delete Key" neutral

Takes all kinds I guess rolleyes

--
Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Drive 52, Garmin Backup Camera 40 and TomTom XXL540s.

.

BobDee wrote:
mike_s wrote:

Zip up, your pedanticism is showing. And if you wish to display sarcasm, you should make sure you know WTF you're talking about.

since I have a pedantic attention to details. Can you tell me what "WTF" means, and why it should be used in a conversation about IDD codes?

Thanks

I know... Obviously in this context, WTF = World Telephone Format. So it goes like this:

"you should make sure you know (the) World Telephone Format you're talking about."

See... it's not what you think it is grin

I just need to know

See you never know what is next. I even thought something different when I seen it. Never to old to learn something new. grin

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johnm405 660 & MSS&T