Basically the article says if you buy a new unit, even if it's a discontinued model, the three major makers will give you the newest maps at no charge. However, if it's a refurb, they don't have to supply you the latest maps. Would make me be very careful about buying a refurb unit as adding the price of the latest maps would probably exceed the cost of buying a new unit in the first place.
My friend bought a refurbished unit and when he registered it told him he can download a new free map.
I'm going through this with Garmin support right now.
Bought my 3rd refurbished Nuvi (ordered a 660, got a 680), and so far it's the only one that hasn't automagically offered me updated maps on registration.
I'll let you know how it goes, but even if I have to pay for the 2009 maps, it's still a good deal to me.
What brand is it?
I'm going through this with Garmin support right now.
It sounds like a lot of you are successful in getting the map update.
The article said that the manufacturers don't have to but it sounds like a lot of them are in the interest of good will.
Keep us posted what happens. Good luck in getting the free update!
When I got home today, I found an e-mail from Garmin support. They're sending me an update DVD.
Can't beat that for service!
Magellan doesn't offer free maps update on anything than brand new units, and that offer is good for 30 days after purchase only. I'll definitely switch to Garmin with my next GPS.
I bought a referb and had no problem getting the new map
From what I've been reading Garmin seems to be providing new maps for the refurb units.
Just upgraded from my Quest to a refurb Nuvi 680 from Buy.com ($192 + shipping). It did have the capability of downloading the newest map, but announced (correctly) I already had the latest (2009). This is my 3rd Garmin, and it would take a lot to persuade me to use anything else.
I have 2 "New" c330 Garmins and I love them. I have the specialty mounts on my Motorcycle, quad, and both trucks. I just bought a referbed c330 at Pep boys for $125 (to use as a spare because all of my vehicles have the mounts for them!) and I need to update the maps. Do you think I can get the 2009 mapos for free? Should I call them first or should I just try it online?
why not don't have anything to loose.
Regarding the "big three" in the original post. Garmin, Tom Tom, and...Magellan?
Darn! I just ordered one of my family members one of the Magellan Maestro 3225 refurbished units for a Christmas gift. I guess I will have to spring for an update!
* Refurbished models and purchases from auction sites are not eligible.
Also TomTom makes no mention of refurb units on their guarantee. http://us.support.tomtom.com/cgi-bin/tomtom_us.cfg/php/endus...
TomTom does say:
What is a Road-Tested (refurbished) TomTom unit?
A refurbished or Road Tested device is a device that has been reconditioned to factory specifications and quality standards. It undergoes rigorous testing and scrutiny to ensure it meets our high performance standards. Our refurbished devices are free of any cosmetic or performance defects. These devices come with a six-month limited warranty. All sales of these units are final.
Garmin doesn't make mention but does say new Garmin nüvi or zūmo.
But they also say:
Is a discounted device purchased new, or newly purchased refurbished unit still covered under warranty?
Yes. All devices purchased new from a retailer are covered under Garmin’s Warranty policies. A refurbished device still carries the same 1-year Warranty that all of our new products carry. A proof of purchase may be required for any Warranty services.
And I don't see anything from Navigon on the subject. I guess you probably need to buy FreshMaps whether the unit is new or refurb.
I Have boughten 2 refurbished units from garmin and thee map updates for both were free
I also purchased a refurbished Garmin GPS and was able to download the 2009 map.
I bought a refurbed Nuvi 200W. When I registered it through Garmin. No problems encountered and I was given a free map update once I was done.
Bought the unit through refurbdepot.com. They have other units from other brands. FYI.
Also recently the firmware for my unit needed to be updated and Garmin sent me the link free..done.
I just got a refurb Magellan 4250 for $99 during Black Friday at Circuit City. I'm disappointed the the Magellan site says that their 30 day warranty does not cover the refurbs but I'm going to still hassle their support line on Monday to see if there's a way around this. If so I'll post a reply.
Yes, it seems like Garmin is supporting all their refurbished units with free map updates.
Thanks, Larry. Let me know how it goes. Anyway the 4250 used to go for many $100's more, so you can't complain too much.
be careful with those refurbs!!!!!!!!!!
both my gps are refurbs... a garmin quest for the bike and a mag.4210 for the car. when i got the quest it had 08 north america and after registering it they sent me 09, i have "found" a copy of 2010. the 4210 had 09 maps and they wouldnt send an update for free so i "found" 2010 maps for it. if i was going to get a nother unit based on these units i have had id get a mag. the garmin quest i have is on crack it will show me 20 ft off a road thats been in this same spot for 20 years, and it will turn off on its own. i do like the fact its weather proof.... thats the only +
i have "found" a copy of 2010.
How do you get around the 25 character license key requirement?
Both of my Garmin Nuvis and a 2610 were refurbs and I never had a problem with map updates. The warranty was same as buying new too.
Buying 'used' would be a different story but Garmin (can't speak for other manufacturers) seems to treat refurbs as though they were brand new.
I got my free update when I purchased my Nuvi 350 referb. I have not updated in over two years because I have no need to here in the greater NYC area.
wow.. lol cant beat that lol
Thanks to someone for bumping an earlier post... Both my garmin units are refurbs purchased from the same seller on eBay about a year apart. No problems with either, on arrival, or now.
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