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locked maps

 
Sun, 08/31/2008 - 6:21pm

I may have accidently reset my Nuvi 260W and when I now turn it on it indicates "No detailed maps found that support routing. The Nuvi cannot be used without them." Getting past that screen, I checked the map settings and the "map info" button is grayed out. I just got my Nuvi in July and it has City Navigator North America NT 2009 Deluxe on it. Now I don't know how to get it back. I tried map updates at MyGarmin but it indicated that there are no updates for my unit, and I can't re-register it or anything. Any help would be appreciated. Thanks.

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Sun, 08/31/2008 - 6:33pm

You probably lost the unlock key from your unit...

K7ESQ wrote:

I may have accidently reset my Nuvi 260W and when I now turn it on it indicates "No detailed maps found that support routing. The Nuvi cannot be used without them." Getting past that screen, I checked the map settings and the "map info" button is grayed out. I just got my Nuvi in July and it has City Navigator North America NT 2009 Deluxe on it. Now I don't know how to get it back. I tried map updates at MyGarmin but it indicated that there are no updates for my unit, and I can't re-register it or anything. Any help would be appreciated. Thanks.

Regardless if you know the key or not you should be able to get it at the Garmin site. Use "my garmin" If you know it you can do it with mapsource...

edit or using note pad enter the unlock code, name the document "gmapprom.unl" and put the file in the garmin folder on your unit...

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ
Sun, 08/31/2008 - 6:58pm

.

Before doing anything else, can you verify that the map file is still on your unit? Looking at the Garmin folder via your computer, do you see gmapprom.img ?

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Nuvi 660 -- and not upgrading it or maps until Garmin fixes long-standing bugs/problems, and get maps to where they are much more current, AND corrected on a more timely basis when advised of mistakes.
Sun, 08/31/2008 - 7:25pm

Yes, gmapprom.img is still

Yes, gmapprom.img is still on the unit. I also tried Garmin Support's suggestion of taking my unlock code, creating a text file, and then saving the file on the desktop as GMAPPROM.UNL, followed by placing that file in the Garmin folder. Still nothing.

Sun, 08/31/2008 - 7:30pm

the garmin folder in the gps?

K7ESQ wrote:

Yes, gmapprom.img is still on the unit. I also tried Garmin Support's suggestion of taking my unlock code, creating a text file, and then saving the file on the desktop as GMAPPROM.UNL, followed by placing that file in the Garmin folder. Still nothing.

It may sound patronizing, but just checking...

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ
Sun, 08/31/2008 - 7:33pm

Have you tried map install or MapSource?

question

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ
Sun, 08/31/2008 - 7:41pm

No I haven't. Not sure what

No I haven't. Not sure what Map Install or Mapsource is. Thanks for all your help so far. This problem is really beginning to bug me. It seems like it should be simple to remedy. confused

Sun, 08/31/2008 - 7:48pm

Are you using windows?

For windows:
Map Install arrow http://www8.garmin.com/support/download_details.jsp?id=3291

Mapsource: arrow http://www8.garmin.com/support/download_details.jsp?id=209

For MAC:

Beta Vers arrow http://www8.garmin.com/support/download_details.jsp?id=4077

arrow http://www8.garmin.com/support/download_details.jsp?id=3825

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ
Sun, 08/31/2008 - 7:48pm

Maps Locked

K7ESQ wrote:

Yes, gmapprom.img is still on the unit. I also tried Garmin Support's suggestion of taking my unlock code, creating a text file, and then saving the file on the desktop as GMAPPROM.UNL, followed by placing that file in the Garmin folder. Still nothing.

You see this helped me when my nuvi yelled Maps Locked. I'm thinking if you can call garmin they can get your gps up and running in know time.

North America - Consumer Products

(for all Garmin products except Apollo aircraft)
Hours of Operation

Monday – Friday: 8 am – 7 pm
Central time (closed holidays)
Email Product Support

Product Support
Phone

US: (913) 397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296

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nüvi 3590LMT "always backup your files"
Sun, 08/31/2008 - 8:04pm

another thought just occured to me..

K7ESQ wrote:

Yes, gmapprom.img is still on the unit. I also tried Garmin Support's suggestion of taking my unlock code, creating a text file, and then saving the file on the desktop as GMAPPROM.UNL, followed by placing that file in the Garmin folder. Still nothing.

Are you sure you don't have a double extension? i.e. GMAPPROM.UNL vs GMAPPROM.UNL.txt. Can you see extensions on your file names?

check folder tools>options>view and make sure "hide extensions for know files" is not checked.

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ
Sun, 08/31/2008 - 8:45pm

Thank you aophiuchus!!!

Thank you aophiuchus! I did indeed have a double extension. Made your suggested change to my folder options and to the gmapprom.unl file, and my Nuvi is up and running. Whew smile

Sun, 08/31/2008 - 8:57pm

.

K7ESQ wrote:

. . . and my Nuvi is up and running. Whew smile

Now, you should backup your unit.

--
Nuvi 660 -- and not upgrading it or maps until Garmin fixes long-standing bugs/problems, and get maps to where they are much more current, AND corrected on a more timely basis when advised of mistakes.
Sun, 08/31/2008 - 8:57pm

Yeah that happened to me and

Yeah that happened to me and I restored my backup and I was safe. Working with databases as a career, I know the importance of backing up. It has saved me more then once!

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Charley - Nuvi 350 - Bel STI Driver - Cobra 29 w/ wilson 1000 - AIM: asianfire -
Sun, 08/31/2008 - 8:58pm

Glad to be of help...

and follow bentbikers advice, backup now... rolleyes

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ
Sun, 08/31/2008 - 9:02pm

Backup - Absolutely!

What's the best method to back up?

Sun, 08/31/2008 - 9:04pm

I have a backup external drive

I just copy all of the files on my nuvi to it, but you can copy it to any hard drive and if you are really wary, make a copy of that to a cd or dvd...

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It is terrible to speak well and be wrong. -Sophocles snɥɔnıɥdoɐ aka ʎɹɐƃ
Sun, 08/31/2008 - 10:45pm

Make Sure You Copy All of the Files

K7ESQ wrote:

What's the best method to back up?

Make sure you copy ALL of the files on your Garmin. This includes hidden files. To ensure you can see/select all of the files, follow these steps:

1. plug Garmin into PC
2. doube click on the Garmin drive letter under My Computer
3. select Tools / Folder Options / View
4. make sure "Display the Contents of System Folders" is checked
5. make sure "Show Hidden Files and Folders" is checked
6. make sure "Hide Protected Operating System Files" is NOT checked