Help! I lost voice alerts for custom POIs

Are you running a new PC, or updated Windows on the old PC?

Remember, sometime in the past, you installed the file sox.exe in a specific folder in Windows? This enables audio wav files to play in a proximity alert.

You may need to install sox.exe again. First find out what caused it.

I have this problem also. Would love to know how to fix it especially for my DD poi.

Before running POI Loader, make sure that the filenames of the POI file, sound file, and icon file match except for the filename extension:

for example:

red light cameras.csv
red light cameras.wav, (not red light cameras2.wav)
red light cameras.jpg

If red light cameras2.wav is used, there will be a simple chime at the proximity alert, not the wav file desired.

No updates of any kind. I will try to play with the sox file. Will post if it helped.

Thanks for the reminder. They all match, were never changed for over 10 years.

It's really strange. I'm pretty good with basic computer stuff, but this little problem is a new puzzle.

This is part of an FAQ by jgermann:

"Turn on Alerts on your GPS unit by Tools > Settings > Proximity Points > Proximity Alerts."

The link to the FAQ is here:

http://www.poi-factory.com/node/30396

This is a very old post of an FAQ, from 2010, but everything about POI Loader has not changed in that time!

The software path to the Proximity Alerts settings could have changed for different GPS devices.

Doesn't the 350 use mp3 files? Is that what you are using for sound files? Redlight cameras.csv Redlight cameras. bmp Redlight cameras.mp3 should be the layout. Check very carefully they are all named the same except the extensions. Make sure no double extensions. On the computer click on the sound files to make sure they play.

Note. The biggest problems with the alerts not working are the files not being named the same except for extensions and having double extensions. Double-check each of them. The best way to prevent double extensions is to go to your folder options in the control panel and click view then find hide extensions for known file types and remove the check mark. Click ok. See http://www.poi-factory.com/node/41141

The 350 uses mp3.

I don't have a 350, but I do have a 760 that "only used mp3 files for proximity alerts."

About 5 years ago, the alerts on the 760 stopped working after a 760 software update. It was difficult to troubleshoot, but the answer was, the 760 alerts then worked with wav files only, along with sox.exe

The software update did it.

Yes ,Sox.exe and wav files will work on devices that use mp3 files based on users feedback here. It is important that we know what files he is using so we can help him with the problem . Lots of users who had one unit that used mp3 files and another device that required sox and wav to work. Would just set up both devices to use sox and wav to make the process easier. One set up on computer took care of both. If you are using sox and wav or plan to ,see this FAQ http://www.poi-factory.com/node/25730 . Here is a video I done that may also help https://www.youtube.com/watch?v=iuHHgAnOeMo