Garmin 65 and uploading POIs using Mac Catalina

 

Hi, Just purchased a Garmin 65. Tired to upload my POIs but can't get my computer to recongize my Garmin. Using Mac Catalina. Garmin Tech support says I can't have more than one Garmin app open at a time. When I open "POI Uploader" Express opens also. I quite Express but my Garmin will still not show up on my computer. It looks correct on the garmin. Is this an Apple problem or a Garmin problem? Garmin does not seem to know. Anyone else have this problem? Terry

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Terry Duffy Retired Air Traffic Controller "Some Day" Finally Got Here.

Maybe uninstall Garmin Express

First of all I'm not a Mac person.

But check a setting.

Open GE

Click on the "gear" at the top right.

Uncheck the option "Always keep Garmin Express running in the background."

If that doesn't work, since GE is so easy to obtain and install, uninstall Express and then reattempt to upload your POI's. When done, reinstall Express and then recheck the setting I mentioned above. There really isn't isn't any reason to have GE running all the time.

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John from PA

Sounds as if Express is set

Sounds as if Express is set to open if t detects a Garmin device. Go into the settings for Express and turn it OFF. As you have discovered that "feature" is more trouble than it's worth.

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Illiterate? Write for free help.

No Mac Support

Boxcar and Join From PA, it's specific to Garmin 65 and 55 units on Mac. You will not be able to see the Units a a drive in the Mac Finder, (directory).

Garmin has dropped support in the 65 and 55 units. Garmin cannot figure out how to use USB C3. So you cannot use a Mac for anything for the 65 and 55.

What you can do is use POI loader and BaseCamp with an SD card. Create a Garmin folder on the SD card. You should now be able to use POI Loader and Basecamp.

Once you insert the SD card you will be asked about the POI files to be loaded to the GPS. You will get no indication the that the GPX files or Waypoints have been loaded, but if you check your Favorites, or look in the Trip Planner App, you will see your Favorites and Planned Trips there.

Yes, I know you have an older Mac with USB2 port, but Garmin removed all support for the whole Drive Line of 65 and 55s.

If any one has Purchasd the Newer Dezl, Dezl OTR, RV, orRV 770 units, chime in here to let us know if there is support for Macs.

TDSD if you have any specific questions about loading POIs and favorites, post back and I will help you out.

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Frank DriveSmart55 37.322760, -79.511267

May be something of benefit...

I’m surprised that Garmin has dropped support for the DS 65 on Mac since it only came out in January 2019.

Long shot, but see https://support.garmin.com/en-US/?faq=KfJoPL0T396pKQK5vAeKD8

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John from PA

just another device

phranc wrote:

...
Garmin has dropped support in the 65 and 55 units. Garmin cannot figure out how to use USB C3. So you cannot use a Mac for anything for the 65 and 55. ...

The newest USB us just another device. When I wrote code there weren't a great many folks who could write industrial strength device level code but they existed and I'm sure they exist today. It just takes will (and a little moola).

I'll have tp go out after

2019 is the first year of C3 support on the MacBooks. At the time I still had my 2012 MacBook with USB2 still and had the first problems.

I'll have tp go out after while and get my 55 ant try changing the Transfer Mode, but I'm not optimistic. I actually had Garmin replace two 65's and a 55 before I was finally told bout the dropping of support for Mac. Support really failed on this option.

Was really was so bad, was the even on an old model Mac, with no C# support and USB2 only, they still wouldn't work on Mac. The 61/51, do work.

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Frank DriveSmart55 37.322760, -79.511267

So, I changed my 65 to USB

So, I changed my 65 to USB Ethernet. That is the only option along with MTP Auto Detect. No go. I was pretty sure I had tried that many times before. No go.

Another thing you will see is that both POI Loaded and BaseCamp will crash when trying to use them when the newer models are connected.

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Frank DriveSmart55 37.322760, -79.511267

Aha!

phranc wrote:

Boxcar and Join From PA, it's specific to Garmin 65 and 55 units on Mac. You will not be able to see the Units a a drive in the Mac Finder, (directory).

Garmin has dropped support in the 65 and 55 units. Garmin cannot figure out how to use USB C3. So you cannot use a Mac for anything for the 65 and 55.

What you can do is use POI loader and BaseCamp with an SD card. Create a Garmin folder on the SD card. You should now be able to use POI Loader and Basecamp...

This is why we keep you here, phranc! cool

(No subject)

smile

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Frank DriveSmart55 37.322760, -79.511267

Thanks for the Mac Support

Thanks for the Mac support here fellas. You tech guys are the best.

I don't like Macs.

and I don't use a Mac. Probably never will ... BUT ... this is a stupid move on Garmin's part. They need to fix this.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

The last time I dealt with

The last time I dealt with TechSupport over this, I let them know just how effen stupid and incompetent I thought they were.

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Frank DriveSmart55 37.322760, -79.511267

It's really odd from Garmin

It's really odd support from Garmin! They should not do this!

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Garmin DriveSmart 55 with Traffic

Double odd

dontelother wrote:

It's really odd support from Garmin! They should not do this!

It's bad that 1) the problem exists and there's no guarantee that it'll be worked on, but 2) it's terrible that Garmin Customer Service appears not to know this and gives out information to callers that is inappropriate when they should be told there is no fix.