I am beginning to suspect that the base map in our 2019 Subaru Forester is obsolete. The base map is labeled "North America 2017.03". An update was released on April 4, 2019, but it does not seem to have made the base map current.
We recently took an extended road trip. Too many roads were "missing". We also took along our Garmin Nuvi 650 and it did better.
Has anyone else with a Subaru, in-dash navigation unit, noticed if the maps are obsolete? When does TomTom update its maps?
I don't know whether a more recent map is available, but this is how to update the Subaru maps:
My 2019 Forester does not have nav. We are running Android Auto.
Thanks. But that is where I looked months ago and downloaded the April 4, 2019 update, which is apparently not a "real" update, in the sense of updating the street maps.
TomTom updates the map daily, sometimes more than once, and issues complete maps four times a year, march, june, sept, dec
car maker's specials are uniformly crap
From the clunky user guide, there are a hell of a lot of steps to even check for updates
that, following the "How to" instructions referenced above, it worked for me.
Yes, the how to instructions work. But take a look at the date stamp for the downloaded map.
Also are you using a Subaru?
I did some more poking around. Under "home" > "settings" > "map update" in the navigation screen of the car there is the following text:
"Use the following code in the website to download maps and more."
Regretfully, the screen does not display a URL for the website listed. So does anyone know what website the quote above refers too? Has anyone updated a map using the "code" displayed on the screen?
This thread question is Subaru specific.
Well, I received a response to my email to Subaru of America. Where the response was: "The map updates are released from the vendor when they are available." For maps that are two years out-of-date, that response is inadequate. The response was sent by:
Subaru of America, Inc.
Customer/Retailer Services Department
The mailing address for Subaru of America:
Subaru of America, Inc.
One Subaru Drive
P.O. Box 9103
Camden, NJ 08101
Attn: Customer/Retailer Service
This is why i use my standalone. I always know its updated and my info is there for my trip.
I agree with MMtoTSS
- Tom -
Today, I received an email from Subaru that a map update was available. I installed it. At this time, since we have no trips planned, I can't say whether the update will be good or bad, but it is an update.
Also they even sent out an email notification!! At step in the right direction.
What may be troubling, the car still shows that it is using a 2017 base map. The update that I just installed will hopefully update the road information to 2019. For example, if a new road was constructed in 2018, will it be shown on this update?
With our last trip we had several "ghost" roads and some bad route information based on the old base map (2017).
I also agree with MMtoTSS and -et- that it is a good idea to bring the stand-alone Garmin. In my case the Nuvi650. It saved us several times.
An unintended side-effect from having both devices running. Turn off the volume to one device!!!!. In a couple of cases we had conflicting advise, so it took a while to figure out which GPS we should listen to.
Just a heads up that I got a notification today (2019-12-17) for new maps for my Subaru (2019 Outback).
Got the email today, too. I hope that the updated maps are more current. I still have suspicions that the TomTom maps are "old".
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