Garmin MapUpdater - Has Garmin removed download links?

 

I noticed today that the download links for Garmin MapUpdater we have referenced in several Factory FAQ's and posts no longer work (e.g. http://www.poi-factory.com/node/39873). I also could not find copies of MapUpdater for Mac or PC on the Perry Archive site.

Has Garmin moved these downloads to a different link or removed them altogether?

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon
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No links found but file still works

A quick search for links to actually download Garmin's Map Updater v3.3.4 don't appear to be available anywhere, but if you have the .exe file (as I do) it still works.

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Politicians and Diapers must be changed often for the exact same reason...

Mapupdater download link for Mac.

Member Boyd over on the GPS Review forum found the Perry link for the Mac version of Mapupdater: http://www.gawisp.com/perry/macintosh/MacMapUpdate_451.dmg.

I still have not found a link for the PC version. If anyone here knows of one, please post it here.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

I think it's history, alandb

alandb wrote:

Member Boyd over on the GPS Review forum found the Perry link for the Mac version of Mapupdater: http://www.gawisp.com/perry/macintosh/MacMapUpdate_451.dmg.

I still have not found a link for the PC version. If anyone here knows of one, please post it here.

Like you, I couldn't find a link today for the download from Garmin.

For more than a year now, when trying to download Garmin Express to a PC still running Windows XP, Garmin posted a page stating that Garmin Express is incompatible with Windows XP and that GarminMapUpdater should be used instead and offered a link to the PC version of the program. When I fired up an old Netbook I have that still has Windows XP and tried to download Garmin Express, I was now given a message that Garmin Express is incompatible with the netbook's operating system and that a Windows update to a newer OS must be done before downloading and installing Garmin Express. Given this change in response from Garmin, I believe GarminMapUpdater is currently not available from Garmin. It's odd since I think the GMU program just had a version update recently due to the EU's new privacy law.

PC Mapupdater link

It is no surprise that Garmin has removed the Mapupdater link. But I wonder why the PC version is no longer on the Perry archive?

I do have a copy of V 3.3.3 in case I ever need it, but it would be nice if there was a download link so we could update the POI Factory FAQs to have valid links.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Don't even bother with it anymore

Uninstalled mapupdater and have been using Garmin Express. No problems whatsoever and updates just fine everyone.

Nuvi 660

Glad I have a copy of the downloaded .exe file. My 660 would be worthless as a backup unit, if I had to travel to someplace outside the 2 Gb map that I could install.

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Metricman DriveSmart 76 Williamsburg, VA

MapUpdater.

If Garmin has indeed removed MapUpdater, it will be interesting to see what happens on the next map update. We have seen Garmin not allow the map update on MapUpdater in the past ... only to give in after a few days of getting user complaints. Will we see a repeat of this?

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Yes indeed

alandb wrote:

If Garmin has indeed removed MapUpdater, it will be interesting to see what happens on the next map update. We have seen Garmin not allow the map update on MapUpdater in the past ... only to give in after a few days of getting user complaints. Will we see a repeat of this?

So true. You're also right in wondering why the perry site has the Mac version and not the PC version, assuming the PC version had been there earlier.

For all folks, assuming there are still some, that are running Windows XP and assuming things remain as they are now, they will have lost the ability to update maps on the Garmin devices with their PC.

I'll keep my Garmin Map Updater v 3.3.4 on my PC just in case it's needed someday and will only delete it if it's been shown to no longer update devices. I do doubt that I'll ever use it again given the success of Garmin Express. I maintain one FAQ referencing GMU and will hold off on revising the FAQ until we know more about GMU's future.

Strange

I tried my GarminMapUpdater that I saved.

It selfextracts and then starts and says it is version 3.3.3.

Then it says downloading new version and that one selfextracts and when it starts it says it is version 3.3.4.

So it seems that somewhere at Garmin there is a downloadable version.

I don't know how to figure out the URL for it. But somebody else might find a way.

JCA

Great information.

That is great information jcavaa. Like you said, maybe someone will figure out how to extract the URL.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Garmin map updater

I save everything to an external 2TB harddrive and there I have Garmin Map Updater v.3.3.4 from 2016 and a size of 4595kb.

Now if there were only a way to upload it to POI factory !!!

I should really clean up the HDD since I still have WinXP and Win 2K programs stored there.

I have Angela's, Jonathan's and John G's email. If they know a way of posting it I'd be glad to email the file.

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Nuvi 2797LMT, DriveSmart 50 LMT-HD, Using Windows 10. DashCam A108C with GPS.

Map Updater

I think Garmin's master plan is to force everyone to use nothing but Garmin Express for updates in he future.

MapUpdater 3.2.2

I found a copy of MapUpdater 3.2.2 still in my download folder. Ran it and it auto updated and downloaded 3.3.4. Saved 3.3.4 just to say I have it.

MapUpdater

I think a lot of us regulars have multiple versions of MapUpdater and most other Garmin utility programs saved on our systems. And if a member needs it we will figure out a way to get it to them. That is not really the issue IMO, although it would be nice to have a valid download link for people who might be searching for it..

The real question ... will Garmin actually allow you to use MapUpdater in the future to update a map? Time will tell.

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Tried Mapupdater V 3.3.4

alandb wrote:

I think a lot of us regulars have multiple versions of MapUpdater and most other Garmin utility programs saved on our systems. And if a member needs it we will figure out a way to get it to them. That is not really the issue IMO, although it would be nice to have a valid download link for people who might be searching for it..

The real question ... will Garmin actually allow you to use MapUpdater in the future to update a map? Time will tell.

I just tried V 3.3.4 on my Win7 64 bit laptop
It showed I was up to date on map ver 2019.20 and asked to reinstall the map along with the various options of what to install.

Like Alan said "The real question ... will Garmin actually allow you to use MapUpdater in the future to update a map? Time will tell."

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Nuvi 2460LMT 2 Units

Uploaded To Google Drive

I still use MapUpdater v3.3.4 for my Nuvi 660. I've uploaded the file to my Google Drive account if anyone wants to download it.

arrow https://drive.google.com/open?id=1ULdiu2KzMXPddt18vL-LO799QM...

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Tampa, FL - Garmin nüvi 660 (Software Ver 4.90), 2021.20 CN NA NT maps | Magellan Meridian Gold

Map Updater

Try this link:
https://www8.garmin.com/support/download_details.jsp?id=3291
This is for MapInstall software version 4.2.0

What's the difference?

MrMike wrote:

Try this link:
https://www8.garmin.com/support/download_details.jsp?id=3291
This is for MapInstall software version 4.2.0

What's the difference between MapUpdater and MapInstall?

Phil

--
"No misfortune is so bad that whining about it won't make it worse."

Map Updater v2.6.12

I have the file for Map Updater v2.6.12. When its .exe file is run, it extracts and downloads v3.3.4 from the Garmin site, which then extracts and v3.3.4 runs.

I would be glad to email the file. Email me on my Contact page.

Edit:
On second thought, there might be a very good reason Garmin doesn't want us to run Map Updater. After running v3.3.4 for several minutes, there was a blue screen crash and Windows 7 x64 shut down. This is my first blue screen since Windows 95! Started Windows normally and everything is all right. I don't plan on running MapUpdater anymore. I don't think I will email anybody that file.

Using the Acronis True Image backup, I recovered the PC to its state before running Map Updater, and deleted the Map Updater .exe file.

dobs108 shock

Well ...

plunder wrote:
MrMike wrote:

Try this link:
https://www8.garmin.com/support/download_details.jsp?id=3291
This is for MapInstall software version 4.2.0

What's the difference between MapUpdater and MapInstall?

Phil

MapInstall installs a map already on your computer to your device. It could be a Garmin or third party map. MapUpdater updates Garmin maps on your device or computer.

--
Where there's a will ... there's a way ... DriveSmart51LMT-S, DriveSmart50LMT-D, Nuvi 2508LMT-D, 1490LMT, 1310, Montana 650T, Etrex 20

compatibility of Garmin Express

To use Express you must have at least Windows 7. Older versions like Vista or XP will not work with GE. What worst, you can't download older version of GE that worked with older OS.

And be aware. On my Vista GE allow update above version 5.0 (I think it's last working on Vista), without any warning. You will find that after update GE will not work as soon as you try to start program.

Usefulness?

I have Map Updater V3.0.0 installed on my Win7/64 desktop. The last time I used it was 5 years ago when G.E. was giving me fits. Please correct me if I'm wrong but except for those older GPSr's with limited memory or those who still run Win XP or older, I don't see the usefulness of the product.

To update maps in my old GPS III+ and GPS V units, I download the current map update to my computer with G.E. and then use Mapinstall to load the map segments I need. Garmin has been very helpful on the occasion when an unlock code is required.

I'll admit, it was nice to have Map Updater as a backup when a buggy version of G.E. was released but that hasn't been an issue for some time with me anyway.

Still using Garmin Express 5.5.0.0 on Windows Vista.

grzesja wrote:

To use Express you must have at least Windows 7. Older versions like Vista or XP will not work with GE. What worst, you can't download older version of GE that worked with older OS.

And be aware. On my Vista GE allow update above version 5.0 (I think it's last working on Vista), without any warning. You will find that after update GE will not work as soon as you try to start program.

Works just fine. I posted how to perform the workaround to prevent the auto update of Express in the other thread where you made this statement: http://www.poi-factory.com/node/48747?page=0#comment-476640

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Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

mapupdater

I have always used Mapupdater since I used to have so many problems using GE.

Next update

pratzert wrote:

I have always used Mapupdater since I used to have so many problems using GE.

For our edification, I hope you try Garmin Map Updater on the next map update so we can determine if it's still useful for map updates.

Me, too, once upon a time

pratzert wrote:

I have always used Mapupdater since I used to have so many problems using GE.

I used to feel the same way you do now, but a couple of years ago I decided to give GE another try. I was totally impressed. The installation went flawlessly and completed in probably 1/2 the time of MU.

Phil

--
"No misfortune is so bad that whining about it won't make it worse."

Thanks....

Very helpful info.

--
RKF (Brookeville, MD) Garmin Nuvi 660, 360 & Street Pilot

I will use MapUpdater as my preferred first choice

CraigW wrote:
pratzert wrote:

I have always used MapUpdater since I used to have so many problems using GE.

For our edification, I hope you try Garmin Map Updater on the next map update so we can determine if it's still useful for map updates.

With the last map update the MapUpdater not only worked fine but it was usable within a day of the new map update coming out, which was far sooner than with previous updates.

I will use MapUpdater as my preferred first choice with the next map update. I still have bad memories of trying to use Garmin Express.

--
Politicians and Diapers must be changed often for the exact same reason...

@koot - I Agree

koot wrote:
CraigW wrote:
pratzert wrote:

I have always used MapUpdater since I used to have so many problems using GE.

For our edification, I hope you try Garmin Map Updater on the next map update so we can determine if it's still useful for map updates.

With the last map update the MapUpdater not only worked fine but it was usable within a day of the new map update coming out, which was far sooner than with previous updates.

I will use MapUpdater as my preferred first choice with the next map update. I still have bad memories of trying to use Garmin Express.

muell9k Wrote

I also continue to use Mapupdater instead of GE.
Since both my 2460LMT's are old and will not receive any software updates, GE is a waste of time for me to constantly update the program.

--
Nuvi 2460LMT 2 Units

So, does this mean that Garmin must keep MapUpdater

muell9k wrote:
koot wrote:
CraigW wrote:
pratzert wrote:

I have always used MapUpdater since I used to have so many problems using GE.

For our edification, I hope you try Garmin Map Updater on the next map update so we can determine if it's still useful for map updates.

With the last map update the MapUpdater not only worked fine but it was usable within a day of the new map update coming out, which was far sooner than with previous updates.

I will use MapUpdater as my preferred first choice with the next map update. I still have bad memories of trying to use Garmin Express.

muell9k Wrote

I also continue to use Mapupdater instead of GE.
Since both my 2460LMT's are old and will not receive any software updates, GE is a waste of time for me to constantly update the program.

So, does this mean that Garmin must keep MapUpdater so people like you can continue to update their older devices that have lifetime updates?

--
Politicians and Diapers must be changed often for the exact same reason...

Who knows?

koot wrote:

So, does this mean that Garmin must keep MapUpdater so people like you can continue to update their older devices that have lifetime updates?

A required computer OS version or update doesn't seem to fit any of the various items listed under G's Terms & Conditions as I read them although others may think differently:

https://www.garmin.com/en-US/legal/lmdisclaimer

Lifetime Maps Terms & Conditions

If you purchase a nüMaps Lifetime subscription (sold separately) or if your Garmin product comes bundled with a nüMaps Lifetime or other lifetime map subscription, you will receive map data updates when and as such updates are made available on Garmin.com during the useful life of 1 compatible Garmin product or as long as Garmin receives map data from a third party supplier, whichever is shorter. A product’s “useful life” means the period during which the product (a) has sufficient memory capacity and other required technical capabilities to utilize current map data and (b) is capable of operating as intended without major repairs. A product will be deemed to be out of service and its useful life to be ended if no updates have been downloaded for such product for a period of 24 months or more. Unless otherwise stated, the updates you receive under the subscription will be updates to the same geographic area included with your Garmin product when originally purchased. In some instances, your Garmin product might not have sufficient memory remaining for you to load an update to the map data, in which case you will need to either (a) select reduced map data coverage for your updates, or (b) purchase separately a microSD™/SD™ card (if and as applicable to your Garmin product) and load all or a portion of the map data coverage for your updates to the card and insert the card into the microSD/SD card slot contained in your Garmin product. If neither of the measures in (a) or (b) can be used to address your product’s lack of sufficient remaining memory, then Garmin may conclude that the “useful life” of your product has expired. Garmin may terminate your nüMaps Lifetime or other lifetime map subscription at any time if you violate any of the terms of this agreement or your subscription. Your nüMaps Lifetime subscription or other lifetime map subscription may not be transferred to another person or another Garmin product.

It would not be a popular decision for Garmin to decide

CraigW wrote:
koot wrote:

So, does this mean that Garmin must keep MapUpdater so people like you can continue to update their older devices that have lifetime updates?

A required computer OS version or update doesn't seem to fit any of the various items listed under G's Terms & Conditions as I read them although others may think differently:

https://www.garmin.com/en-US/legal/lmdisclaimer

In my view it would not be a popular decision for Garmin to decide that older Garmin GPS devices (with lifetime map updates) can no longer get future map updates because Garmin simply does not want to continue employing their MapUpdater program.

--
Politicians and Diapers must be changed often for the exact same reason...

3.3.4 link

This goes directly to a 3.3.4 MapUpDater download:
http://download.garmin.com/lmu/GarminMapUpdater.exe

That link came from here:
https://www.naviboard.de/showthread.php?t=57986

Nope

reddo9 wrote:

This goes directly to a 3.3.4 MapUpDater download:
http://download.garmin.com/lmu/GarminMapUpdater.exe

That link came from here:
https://www.naviboard.de/showthread.php?t=57986

Your second link was posted in 2014 when GMU was still supported. The first link returns a 'File not found."' now in 2018.

too late

alandb wrote:
grzesja wrote:

To use Express you must have at least Windows 7. Older versions like Vista or XP will not work with GE. What worst, you can't download older version of GE that worked with older OS.

And be aware. On my Vista GE allow update above version 5.0 (I think it's last working on Vista), without any warning. You will find that after update GE will not work as soon as you try to start program.

Works just fine. I posted how to perform the workaround to prevent the auto update of Express in the other thread where you made this statement: http://www.poi-factory.com/node/48747?page=0#comment-476640

Yest, but I did update before I found your solution. And usually updates show warning, if they are incompatible with OS. Not Garmin though. So I found my GE nicely dead smile

Garmin Express 5.5.0.0 installer still available for Vista

grzesja wrote:
alandb wrote:
grzesja wrote:

To use Express you must have at least Windows 7. Older versions like Vista or XP will not work with GE. What worst, you can't download older version of GE that worked with older OS.

And be aware. On my Vista GE allow update above version 5.0 (I think it's last working on Vista), without any warning. You will find that after update GE will not work as soon as you try to start program.

Works just fine. I posted how to perform the workaround to prevent the auto update of Express in the other thread where you made this statement: http://www.poi-factory.com/node/48747?page=0#comment-476640

Yest, but I did update before I found your solution. And usually updates show warning, if they are incompatible with OS. Not Garmin though. So I found my GE nicely dead smile

As I said in the referenced post, the Garmin Express 5.5.0 Installer for Vista is still available on the Perry Archive here: http://gawisp.com/perry/garmin_uilities/GarminExpressInstall....

If you decide to install this, after you download it, be sure to disable your Internet connection while installing, so it doesn't try to auto update during the install process.

I have had to reinstall 5.5.0.0 on my Vista laptop several times, so if you run into problems with it, contact me and I am sure we can figure it out.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

Saved File

I've never used Garmin Express. I'm glad I have the old .exe on my computers.

--
GPSMAP 76CSx - nüvi 760 - nüvi 200 - GPSMAP 78S

Odd

CraigW wrote:
reddo9 wrote:

This goes directly to a 3.3.4 MapUpDater download:
http://download.garmin.com/lmu/GarminMapUpdater.exe

That link came from here:
https://www.naviboard.de/showthread.php?t=57986

Your second link was posted in 2014 when GMU was still supported. The first link returns a 'File not found."' now in 2018.

Well, that's peculiar. I downloaded 3.3.4 from that link shortly before I posted.

3.3.4 again

reddo9 wrote:
CraigW wrote:
reddo9 wrote:

This goes directly to a 3.3.4 MapUpDater download:
http://download.garmin.com/lmu/GarminMapUpdater.exe

That link came from here:
https://www.naviboard.de/showthread.php?t=57986

Your second link was posted in 2014 when GMU was still supported. The first link returns a 'File not found."' now in 2018.

Well, that's peculiar. I downloaded 3.3.4 from that link shortly before I posted.

Here's another link:
http://manydlls.org/garminmapupdater.exe/en-download-18444.h...
The page says that it's 3.0.0.0, but I downloaded it anyway from the download arrow at the top right of the page, and then ran it. When it fires up, it says it's 3.3.4
The link under the download arrow is:
http://manydlls.org/download/18444_garminmapupdater.exe

The big question ...

Garmin has apparently taken conscious steps to stop us from being able to download MapUpdater. So to me the big question is not whether or not we can find a copy of MapUpdater to download and install, but whether they will enable future map updates for the MapUpdater program. On past map updates, we have seen Garmin disable the update for MapUpdater for several days even though it was available on Garmin Express. After customer complaints they eventually enabled the update for MapUpdater. Will they do the same for the next map update? We shall see.

--
Alan - Android Auto, DriveLuxe 51LMT-S, DriveLuxe 50LMTHD, Nuvi 3597LMTHD, Oregon 550T, Nuvi 855, Nuvi 755T, Lowrance Endura Sierra, Bosch Nyon

I think Garmin will continue to have MapUpdater provide updates

alandb wrote:

Garmin has apparently taken conscious steps to stop us from being able to download MapUpdater. So to me the big question is not whether or not we can find a copy of MapUpdater to download and install, but whether they will enable future map updates for the MapUpdater program. On past map updates, we have seen Garmin disable the update for MapUpdater for several days even though it was available on Garmin Express. After customer complaints they eventually enabled the update for MapUpdater. Will they do the same for the next map update? We shall see.

I think Garmin will continue to have MapUpdater provide map updates.

--
Politicians and Diapers must be changed often for the exact same reason...

MapInstall 4.2.0 is available

MapInstall 4.2.0 is available.

Went to the Garmin site, then went to "Support" and typed in MapInstall in the search box. The search returned:

https://www8.garmin.com/support/download_details.jsp?id=3291

Windows XP Service Pack 3 or later is required.

Downloaded the program and ran it. Not helpful if you are not computer savvy! Program panel does not tell you that you must uninstall old software first - it just has a "Continue" and a "Close" button. If you click "Continue", the program will uninstall the current version. BUT, then it closes and no message to rerun the 4.2.0 exe. You have to start the 4.2.0 exe again and it will install MapInstall. Who approved that mess? Most installer programs don't have you restarting the installer or if needed it tells you to close the window and restart.

Anyway, 4.2.0 is installed and seems to be working fine.

--
Metricman DriveSmart 76 Williamsburg, VA

The bums have been trying to

The bums have been trying to keep me from downloading map updates with my "lifetime" map update feature on my 15 year old Garmin Model 276C. I haven't downloaded a new map in a long time. I was using 2019.1. Since I have a new computer I no longer have the old MapUpdater file, but thanks to above post I was able to downloaded it - BUT I was only able to update to 2019.3. Why?

Maybe

Because 2019.30 is the latest version.

--
Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Drive 52, Garmin Backup Camera 40 and TomTom XXL540s.

Maybe

Because 2019.30 is the latest version.

--
Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Drive 52, Garmin Backup Camera 40 and TomTom XXL540s.

Duh

t923347 wrote:

Because 2019.30 is the latest version.

Duh I meant 2019.2. I was able to download the 2019.2 but NOT the 2019.3. It just says I now have the latest map version. Maybe I can edit my post...

Nope. They must have the edit feature here set to 5 minutes or something. And yep those garmin bums have been trying to make me get a new gps for years and years, making up stories about how the 276 is incompatible with the new maps, it's no longer supported, it cannot be updated and bla bla bla.

Edits

werewolf wrote:

Maybe I can edit my post...

Nope. They must have the edit feature here set to 5 minutes or something.

Edits can be made to any reply you've made until someone replies to your reply. After a reply to your message, it's locked.

However, if you start a thread, you will always have the ability to edit your original message. cool

It appears the MapUpdater program is now worthless

I think it has [finally] come to be that Garmin is no longer providing map updates using their MapUpdater program.

It used to be that new maps were made available via the MapUpdater program. More recently there was a wait of a few days or a week after a new map update came out before MapUpdater could be used. Now, MapUpdater no longer has the latest map update at all.

It appears the MapUpdater program is now worthless for any map update newer than the [now old] 2019.20 map update...

--
Politicians and Diapers must be changed often for the exact same reason...

i just called Garmin...

...and asked how i can update the map on my 15 year old 276C. As expected the man told me the same thing they've been telling me for the past ten years, you can't. He told me to call their automotive section (the 276 is classified as a marine unit so i called their marine section...where they answered the phone right away). The auto section was busy so i left a callback number.

I've had this one for so long that I'm very used to using it, especially because i had the very similar 176 before it. I don't know what to replace it with, a new Garmin or one of my Android tablets. An important factor for me is whether i can put my waypoints on an Android app.

If they call back and tell me a secret method for updating the maps I'll let you know. Fat chance.

See here werewolf aka Melvin...

.. stop bagging my hardworking mates at Garmin. They're doing the best that they can. The problem is that you have a device incapable of connecting to a computer in Mass Storage Mode. GarminExpress requires connection exclusively in MSM, MapUpdater does not. Your device is in a kind of perpetual pseudo-preboot mode which MU can understand and use to communicate with the device. Like you i have an older "region-only" device with no visible file system. it's a SteetPilot 2720 and it also has an LM US subscription. For it MU only offers a previous version of mapping data and has done for some time. I believe this is quite intentional on Garmin's part as modern NT maps might cause problems navigating with these old units, so keeping one version back allows them to iron out potential bugs. When the service desk droid gets back to you you will get the usual "Buy a new device, your present one is life-expended". They don't know any better usually unless you happen to strike a particularly bright one or a supervisor filling in at the coalface. I risk getting a response of "Gahhhh!" from you however i've explained previously to you that if you get hold of a .gmap folder (PC install version) of the latest mapping data you can simply select the tiles you want to fit on your 276's limited memory. Do you really want to go thru that explanation again? Probably easier if i drop over for the gem show and update it for you then. Can i camp out the back of your joint with the Gila Monsters?

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