"Official" Garmin Express Forum

https://forums.garmin.com/showthread.php?37019-Unable-to-upd...

John

Thanks

@ John: The link you posted doesn't work.

Does This mean that Garmin is actually paying attention? Maybe they're reading the posts on this site and finally figuring out that people weren't happy.

Now maybe they should set up a forum for their GPS units, so we can tell them directly how their engineering isn't listening to people.

It is no longer there. I searched for it under other titles but can not find it.

It was very similar to alandb's cloning to SD card; wonder why it was pulled.

Note that the web doesn't quickly forget. I tried this Google query site:forums.garmin.com "unable to update" and the top hit was the link. It also failed.

Wonder if it was something Garmin did not approve?

I had no problem if I clicked on "Garmin Express" shown in blue.

Garmin released Garmin Express version 3.0.12.0 today and actually posted RELEASE NOTES on their new forum: https://forums.garmin.com/showthread.php?79176-Garmin-Express-Release-Notes&p=275516#post275516.

Maybe Garmin really is paying attention! That said, there is nothing in the release notes that makes me want to install Express at this point. I will not be surprised though if we don't have any choice when the 2015.10 map update comes out.

I went to this this site and after clicking around, I found that this is not restricted to Garmin Express and has been around since some time in 2011. Why is this the first time we seem to be hearing about it?

Go to https://forums.garmin.com/forum.php to get to the home page and see other topics that are on the go, including discussions about Basecamp, etc.

alandb's link was Garmin Express Forum

Inside the PC version of the Garmin Express forum, I found a thread named "Unable to Update Maps on New nuvi 2597" found at THEN
https://forums.garmin.com/showthread.php?37019-Unable-to-upd...

This link had already been trolled by web crawlers and indexed so that it can be found by Googling
site:forums.garmin.com "unable to update"

The "Garmin Express" category is new to the forum. The Garmin forum has been linked from their main site for quite a while.

Why does Garmin Express' even need a special thread or a forum?

Garmin Express is merely a tool - something that should not need to be discussed...if designed correctly.

Garmin has had the software/developer forums for a long time, but Garmin Express was never offically included in the forum. The closest sub forum they had was "Installing and updating maps" subforums in the PC and Mac software categories. But interestingly, Garmin Express was not maintained by Garmin's desktop software group that runs the forum, but instead by the cartography group who has nothing to do with the forum. So even though users kept posting about Garmin Express, it was never officially recognized as a legitimate forum topic.

So the Garmin Express Forum category is a new forum, and it is a step in the right direction for Garmin to add some credibility to the product. This old thread gives a little of the history of Garmin's position regarding discussion of Garmin Express in their forum (see the post by Garmin's Falagar): https://forums.garmin.com/showthread.php?34660-Garmin-Expres....

Thanks. I downloaded it.

dobs108

Today I am running Garmin Express v 3.0.12.0 to download the latest map for my nuvi 760.

The first problem was that Garmin Express hung on the start of the map update. I went to the Garmin site to check Garmin Communicator, a browser plug-in:

http://software.garmin.com/en-US/gcp.html

Communicator was already installed but it was being blocked by the browser (Chrome) and I had to click on "always trust content from Garmin." I had done this several times in the past but this always happens again. Anyway, Communicator was now working.

Express still hung on the start of the map update. My device, nuvi 760, had been detected but it had a question mark over its icon. I went to the link provided by alandb for "What should I do if I'm having issues with the Garmin Express client?" It said to remove the device from Garmin Express, restart the computer, and let Garmin Express detect it again. The question mark was gone.

Garmin Express has now properly installed the map to the nuvi. It took about 2 hours, since the 760 is a USB1 device.

Thanks, alandb!

dobs108

I am also glad to see release notes. Now I can tell if I need to update or not.

Garmin Express properly updated the latest firmware and maps for the nuvi 3597LMTHD. It went without error and took 27 minutes, since the 3597 is a USB2 device.

dobs108

I appreciate these reports.

You mentioned something that you were able to catch and fix (Garmin being blocked) that I'll wager a lot of those who are railing against GE had as an issue, but were not thorough enough in debugging to find.

Positive reports are important but I used workarounds I was already aware of as well as the suggestions of alandb. I hope this experience helps others.

I suggest that we try the latest update to Garmin Express.

Before I ran Garmin Express for the 3597 I tried Garmin MapInstall - it could not be made to work. However, no SD card was installed in the nuvi.

dobs108

Taking a look now. Hope to find some beneficial info.

Well, one thing the Garmin forum DOES give us finally, is a changelog for Garmin Express:

Garmin began rolling out Garmin Express v3.0.12.0 for the PC today. If you would like to upgrade to the latest version, Check for Application Updates on the Settings page within the Express application. This version includes the following changes:

Enable users to link ApproachTM series devices to a Garmin Connect account
Enable users to upload scorecards from ApproachTM series devices to Garmin Connect
Enable users that have existing ApproachTM series devices in Express to add a Garmin Connect account from the device page
Automatically resize login window to fit the content
Improve Express logging
Improve user experience toggling between Help and Settings pages
Improve messaging if a network connection is not available when a user adds a new device
Improve images displayed for unknown devices
Correct some German and Russian translation issues
Improve Welcome screen for right-to-left languages

Thanks for the info and update

Now Garmin Express 3.1.6.0

dobs108

Today, Garmin has released Garmin Express V 3.1.7.0.

This is great news for both customers that have vivofitTM

And 3.1.8 is out. There may be a couple of features of use to us automotive GPS users:

•Fix an issue updating the time on the vivofitTM device
•Fix the vivofitTM sync process to prevent the possibility of step data being lost
•Express will select connected USB device by default if one is present
•Improve Garmin Express user experience and messages
•Improve follow-on update with SD card that has adequate space available to install the correct region

They're working on outstanding issues!

Keep the updates coming ........

I love that one

Frankly getting tired to hear about G.E.

I'm tired of hearing G.E. be defended.

PC
https://forums.garmin.com/showthread.php?85438-Garmin-Express-Release-Notes&p=295714#post295714

Mac
https://forums.garmin.com/showthread.php?85440-Garmin-Express-Release-Notes&p=295716#post295716

Not much there for automotive devices.

Thank you for the info as I had checked yesterday and had not seen anything yet.