Error with basecamp after downloading

 

After downloading basecamp I get this error and it will not run: Help anyone!

App: BaseCamp
At: 11/15/2013 4:08:40 PM (UTC-5)
OS: Windows 8 (64-bit)
Processor: x86, Processor Level: 6, Processors:4, Model: 58 Stepping: 9, RAM: 12464348
BC.SEARCHMANAGER_T..CTOR-1136-4.2.4.0

Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The module was expected to contain an assembly manifest.
at bc.SearchManager_t..ctor()

*** Outer Exception:
Exception has been thrown by the target of an invocation.
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)
at System.Type.InvokeMember(String name, BindingFlags invokeAttr, Binder binder, Object target, Object[] args)
at clr.Singleton_t`1.get_Instance()
at bc.MainForm_t..ctor(CommandLineInfo_t aCommandLineInfo)
at main(String[] aArgs)

Active Map Product:
Unknown

Installed Map Products:

Map Name: Global Map (Garmin Product)
Map Id: 133758977
Map Version: 2.0
Map Type: Bundle
Custom Drawn Map: No
Digital Elevation Model: No

Map Name: City Navigator North America NT 2013.4 (Garmin Product)
Map Id: 187105281
Map Version: 16.40
Map Type: Bundle
Custom Drawn Map: Yes
Digital Elevation Model: No

.NET Versions:
.NET FW 1.0 not installed.
.NET FW 1.1 not installed.
.NET FW 2.0 with SP2 installed
.NET FW 3.0 with SP2 installed
.NET FW 3.5 with SP1 installed

OpenGL Version: OpenGL Version 2.1

Attached File: MiniDump

,Net Framework 3.5 problem

First, make sure .Net Framework 3.5 is enabled:
http://msdn.microsoft.com/en-us/library/hh506443%28v=vs.110%...

If it still doesn't work:

From MSDN

If you have Windows 7 or 8, you already have .NET Framework 3.5 installed as part of the OS. You can check it with this tool:

http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004....

If it does not verify, the correct fix is here:

http://blogs.msdn.com/b/astebner/archive/2007/03/26/how-to-r...

--
Garmin Nuvi 2450

tried but not working still

Thanks but I tried what you suggested and I still get the same error as noted above. Even tried with Norton off but no dice still same error. Yes I am running windows 8. The older version of basecamp worked fine until it quit because of a newer version was out there. So after installing the newer version i'm getting error.

I am running new version of

I am running new version of Basecamp with Windows 8.1 with no problem.

--
Ginpi

Tech Help ???

I hate to suggest it but a call to Garmin Tech support might be necessary for this one.

Reinstall

Did you try a reinstall of Base camp?

--
Mary, Nuvi 2450, Garmin Viago, Honda Navigation, Nuvi 750 (gave to son)

Not only

Not only a reinstall, but download another copy of the program.

--
Frank DriveSmart55 37.322760, -79.511267

Found a fix!!!

bdhsfz6 wrote:

I hate to suggest it but a call to Garmin Tech support might be necessary for this one.

Called Garmin tech. Several people tried to fix it. Nothing they tried would work. They had total control of my computer and nothing worked. He said it looks like a problem with /.net framework 3.5 and that was the version of .net framework basecamp used. Windows 8 runs 4.5. He said I need to call Microsoft to see if they had a patch to fix the problem. Basecamp has not been setup to utilize .net framework 4.5. Instead of calling Microsoft I downloaded and installed windows 8.1. That worked and basecamp works fine not. So If anyone is having problems with basecamp running windows 8 you need to download and install 8.1.