They must be asleep at NAVTEQ map reporter
Thu, 03/21/2013 - 6:37pm
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14 years
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Garmin continues to rely on NAVTEQ and if they were to do the research all on their own, I can see it would take a long time, but I'm displeased with how long it takes them to update easily verified POI information.
At some point, we need off-line(not dependent on cellular) map with something with user vouched system like Google Mapmaker.
I added a newish Kroger chain store(Fred Meyer in Wilsonville, OR) in 2011 and I see that on NAVTEQ site its still not added. I even included link to corporate page proving the existence.
I know it can be tough to verify obscure small businesses, but WTF, how do you let a missing big box store slide for over a year?
OpenStreetMap
That's why I contribute to and use OpenStreetMap:
http://www.openstreetmap.org/
http://garmin.openstreetmap.nl/
It definitely has its flaws, but at least when I update something, it's available within weeks instead of quarters to years, and not at the whim of a commercial interest.
I've given up on them
+ 36 months later and my street and POI reports are still in process, what a joke.
Nüvi 255WT with nüMaps Lifetime North America born on 602117815 / Nüvi 3597LMTHD born on 805972514 / I love Friday’s except when I’m on holidays ~ canuk
Asleep??
No... just really, really, really slow at replying.
Last things I reported, by the time they got around to replying to my reports, they said that they had already made the changes I said were needed... well over a year after I'd reported them.
*Keith* MacBook Pro *wifi iPad(2012) w/BadElf GPS & iPhone6 + Navigon*
no joy for me
I've submitted well over a dozen reports, most well over a year ago. I've never gotten ANY response whatever--not even the status update suggesting that it has progressed to being looked at.
The most detailed report I ever submitted (complete with a Word doc with photographic evidence of the issue in question) was simply closed without the claimed notification. I closed two others myself, when they were obsoleted by a later map release--though not, I am sure by timing, triggered by my input. Sixteen others slumber on "in process".
As some here have much better experience, I suspect they somehow tag user IDs as to usefulness or reliability, and that I am either in the "everybody else" bin, or worse yet in some sort of "known to waste our time" bin.
I actually don't object to the binning--if they have a lot of input prioritizing the most likely to be useful makes sense. But they seem to be attracting a lot more input than they have the resources to service, which frustrates good faith contributions. Maybe the problem is that they really don't find public input to be value added at a high enough rate to warrant resource beyond a PR exercise--but the PR would be cleverer if they did not trick us into wasting our time by pretending to be ready to listen.
personal GPS user since 1992
Hit and miss
Navteq does well with restaurant changes. But Walmart is still geocoded wrong. I told em 3 years ago.
1490LMT 1450LMT 295w
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The situation described in the OP sounds normal. A year is a very short time in this data. Don't ever expect a point of interest to make it in the map data in only a year.
1. Roads are a higher priority than points of interest.
2. Typically, you can expect points of interest to take 5 - 7 years to be added to (or deleted from) the map database.
3. "User vouched" data is definitely not what we need in the official maps.
Yes, I think so too. Roads are a higher priority businesses are
low priority than the roads because it comes and go.
NAVTEQ
I've not seen any of my changes there either. I've heard that they have to physically verify any changes.
NUVI40 Kingsport TN
Closed
If it's taking 5-7 years to add, then there are a lot of them that are already closed by the time they get added, then another 5 years to remove them. I don't rely on the internal database. That's why I come to this website.