I tried to get my old 3GS unlocked by using the online request form, but it said that my contract is not fulfilled. They must think I am trying to unlock my current phone. I'm going to take it into the store and ask them to do it, but I have a feeling they will give me a hard time since I bought the 3GS used. Oh well, we shall see.
Have you tried calling AT&T Customer Services?
It could produce better result.. just a thought.
Chat works too. That's what I did to unlock mine.
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