TomTom's Lifetime Maps are useless if it takes a lifetime to update

 

You

You could just about change TomTom to Garmin in that article and most of it would still apply. sad

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Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Backup Camera 40 and TomTom XXL540s.

I don't agree, but...

t923347 wrote:

You could just about change TomTom to Garmin in that article and most of it would still apply. sad

I don't agree with your inference that Garmin and Garmin Lifetime Maps are troublesome. I've owned Garmin units for over five years without having any problems installing new maps. The process is slow, but I have DSL so I'me used to the long download times (about three hours each time).
Now, regarding Garmin customer service. I've never had occasion to use it, so I can't comment on it. But I gotta tell ya, after reading the article about Tom Tom service and support, I can't imagine that I'll ever be tempted to get one.

Phil

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Phil in Mentor, Ohio -- Garmin Nuvi 1450

Personally

Personally, I've never had a problem with a map update either but you don't have to look far on this, and other, forums to find lots of folks that have. grin

As you can see from my signature, I have both Garmin and TomTom units. My first was a Nuvi 350 purchased in December 2005. My experience with support from both companies has been spotty at best, and as I said, you could interchange the word TomTom and Garmin in that article.

I've had far more experience with Garmin support than TomTom's over the years, but the one thing I can say is that Garmin's has gone downhill as their number of models, and probably market share, has grown. Gone are the good old days when your call got answered immediately and the person you were talking to knew what they were talking about.

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Nuvi 350, 760, 1695LM, 3790LMT, 2460LMT, 3597LMTHD, DriveLuxe 50LMTHD, DriveSmart 61, Garmin Backup Camera 40 and TomTom XXL540s.