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Error Message (POI Loader unexpected error)

 

I have been getting this error message. It started yesterday using 2.7 so I decided to try using 2.61 on a different drive and still same error message. Poi Loader starts to create the file and then half way through the process, I get this error message: "There Was an unexpected error during the creation of the Custom POIFile. Any seen this error?

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NickJr Nuvi 3597LMT

POI Folder

Nick, look in the folder you keep your POI's in, on your PC and see if somehow, a 'rogue' folder or non-POI database was put in there or created by accident. If so, remove it and try the Loader again. It's happened to me twice. HOW I have no idea, but that fixed it.

files

Did you add new POI files before transferring them to computer? CSV files with messed up content or broken data bases can be a problem. Maybe try to remove every POI file and then load them one by one. This way you can find out which one is causing problem.

If problem exist during transfer to unit, try to run PIO loader with "remove all POIs from device" option, and then reload POIs.

it's fairly common

nickjr wrote:

I have been getting this error message. It started yesterday using 2.7 so I decided to try using 2.61 on a different drive and still same error message. Poi Loader starts to create the file and then half way through the process, I get this error message: "There Was an unexpected error during the creation of the Custom POIFile. Any seen this error?

when adding new POI or loading a database you've had for a while. The problem is a 'bad' file in that there is soething there the loader doesn't expect. Older versions like 2.4.8 used to pinpoint where the error was but now they don't.

As the error happens about 1/2 way through the load process you can use this to shorten the trouble shooting time. Look at the order in wwhich files are loaded and then pick the middle three and leave them out of the load. If it goes correctly, you are now down to three files to check, if it found more errors, then there are more than one problem files.

Start adding in the ones you took out of the load until POILoader barfs again. This file has something it doesn't like and is probably a older CSV file. Check to see if there is a newer version of the file - or better yet, just download a new copy. Open the file with Excel (assuming you have this) and use the ASAP utilities to eliminate all leading, trailing and excessive spaces. Then try loading again. If the problem is still there, then you will have to start looking at the individual lines to find the error.

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Freedom is not the right to do what we want, but what we ought. - A. Lincoln

Corrupt GPX or CSV files

It has been my experience that if a file is faulty I will see a message that tells me it loaded x number of lines and encounted an error and then continues with the remaining files. The message includes the name of the problematic file. Often line 1 had header info instead of data, or one of the lines was in an incorrect format. I've not seen what error pops up if a sound or icon file was bad.

Point POI Loader to install the files on an SD card instead of the Garmin to rule out a possible problem with the unit.

If it doesn't make a difference and posts an error with either target and a quick inspection of the source folder for POI Loader doesn't reveal anything, move half of the files out of the source folder and retry POI Loader to identify which half contains the problem. If that works, continue to halve the remaining files in the problem group until you narrow it down.

Let us know what you find.

Edit: Just saw Box Car's reply and realized I'm using a older version of POI Loader so I may be missing out on the new, less informative error messages. smile

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"There's no substitute for local knowledge"

As previously stated,

As previously stated, usually any error with poi loader is due to a corrupt file. You need to split your source files in half to isolate the bad file.

How many files do you have?
Have you added any new ones since you last loaded them?
Can you tell us which files you are loading and we could look at them?

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Nuvi 650 and 1350.

Unexpected Error (nuvi 1450)

I experienced a problem loading POIs and nothing made sense. After hours of trying everything, I was able to resolve the problem by deleting those unused voice files. It freed up enough memory that allowed the POIs space. Hope this helps someone with similar problem.

@mshea49

mshea49 wrote:

I experienced a problem loading POIs and nothing made sense. After hours of trying everything, I was able to resolve the problem by deleting those unused voice files. It freed up enough memory that allowed the POIs space. Hope this helps someone with similar problem.

Were you using the latest version of POI Loader? And, if not, which were you using?

check memory

when u plug ur unit in use windows explorer to view the properties of the unit. That will tell u if u have much/any memory left. POI loader is dumb and just returns the UNEXPECTED error during TRANSFER. I had to load the POIs to an SD card. works fine.

I have not put a lot of "junk" files on it but maybe there are some system generated files I could delete.

Anyone know of any??????????

you can remove

unneeded voices, text languages, vehicles -that should free up a bit

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MrKenFL- "Money can't buy you happiness .. But it does bring you a more pleasant form of misery." NUVI 260, Nuvi 1490LMT & Nuvi 2595LMT all with 2014.4 maps !

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