Getting Multiple Alert Tones

 

I have been working on a new Beginners Exercise. I put my 765T into simulation mode and then let the Nuvi navigate to an intersection 1.5 miles from my house.

I have been using EPE to create files (of either .csv or .gpx) with one point along the route to that intersection. I have been using POILoader in express and manual mode depending on whether I am using a .gpx file or a .csv file, respectively.

On my unit I have Tools > Settings > Proximity Points > Proximity Alerts > Custom POIs > Audio > single Tone.

What is happening to me is that when the proper alert distance is reached and the black oval appears indicating my Test Point, I get multiple tones. Severla right in succession and then (it appears) whenever a cross road comes up.

I have applied the "Restore" option that occurs at the
Tools > Settings > Proximity Points screen. No change in the multiple tones.

I have done a Master Reset. No change in the multiple tones.

Anyone else had or heard of this problem?

multiple .gpi?

Check the folder in the 765T and see if you have more than one .gpi

--
Garmin 38 - Magellan Gold - Garmin Yellow eTrex - Nuvi 260 - Nuvi 2460LMT - Google Nexus 7 - Toyota Entune NAV

Testing

Also make sure you don't have any speed alerts -- only distance alerts.

Is it wise to use .gpx if you are doing a Beginner's Exercise? KIS

I always do my testing with a 'clean' POI folder on my nuvi so that nothing else gets in the way.

Gary

--
Garmin DriveSmart 61 LMT-S, Prev.GPSs: Drive61 LM, nuvi 3790LMT, 755T & 650, GPSIII+, SP 2610, 250W; Magellan 2200T; Originator of GARMIN NUVI TRICKS, TIPS, WORKAROUNDS, HINTS, SECRETS & IDEAS http://bit.ly/GARMIN-TNT

if you are

ghayman wrote:

Is it wise to use .gpx if you are doing a Beginner's Exercise? KIS.

Gary

if you are using an editor like EPE then a GPX is much better than trying to edit a CSV. You don't have any formatting rules or worry about putting lat/lon in the wrong spot.

--
Illiterate? Write for free help.

This Happened to me

A year and a half ago I loaded the POI Factory Red Light Camera file into my nuvi 760 running POI Loader in Express Mode. This defaults to a 1320 feet (1/4 mile) alert distance. This is a simple .csv file and it was the only file loaded.

I did not run simulator but drove past some of the POIs. When driving at a normal speed I received four alerts, the first at 1320 feet and the last at about 100 feet. These alerts did not result from stopping and going. I realize that this behavior is normally associated with speed alerts, but no speed file was loaded, and I did not set speed alerts by running POI Loader in manual. There were no numbers in the file name.

This caused confusion about which intersection had the POI because some of the intersections are only 1/10 of a mile apart. I solved the problem by running POI Loader in manual and setting the alert distance at 600 feet. Then I only got one alert, or sometimes two alerts!

Today the nuvi has had several firmware updates and POI Loader has also had updates. I always get one alert at 600 feet. I don't know if I can replicate the problem by changing the alert distance back to 1320 feet.

The 765 and the 760 are not the same, but they are from about the same time period.

dobs108 smile

.

I wonder if its a simulation bug. Try driving the route and see if you get the same results.

Constant speed

GadgetGuy2008 wrote:

I wonder if its a simulation bug. Try driving the route and see if you get the same results.

If you are actually driving you know if you are at a constant speed, but how do we know if simulator goes at a constant speed or stops and starts?

RLC BONG

If I drive past a RLC I get one BONG alert however if I stop near the intersection because the light is red I then get a second BONG once the car starts moving again, I treat this as normal since it is just reminding me about the RLC

--
Garmin 38 - Magellan Gold - Garmin Yellow eTrex - Nuvi 260 - Nuvi 2460LMT - Google Nexus 7 - Toyota Entune NAV

Right

flaco wrote:

If I drive past a RLC I get one BONG alert however if I stop near the intersection because the light is red I then get a second BONG once the car starts moving again, I treat this as normal since it is just reminding me about the RLC

If you stop and start you get another bong, but if you drive straight through you should only get one bong.

different GPSs and different firmwares

I have Along the route POIs that work absolutely fine in both my 765Ts but constantly alerts on the zumo 660. I have other alerts that give multiple alerts on the 765Ts but wotk fine on the zumo.

I think you should just pick a different street a mile away and retest.

It seems like the GPS at that location gets busy for whatever reason, forgets it has signaled the alert and keeps interrupting whatever it is busy doing to signal the alert again. Its like when your playing with the "Where To? Favorites" while an alert is active. When you exit your Favorites the alert always sounds again.

The closest POI to home that always signals multiple times on the zumo and doesn't on either 765T. It has the exact same problem in simulation mode or while driving. I can simulate it or drive it on both 765Ts and get just the single alert. All 3 GPSs have the same "single tone" setting.

So I don't think its your problem, I think its Garmin's problem. Certain GPSs with certain firmware and maps at certain locations just don't work well together. Post your POI coordinates and I'll try and simulate it on a 765T here.

To see if your 765T wotks the same as my 765Ts try the following. Put the single POI below in a csv file and compile it in manual mode with an alert distance of 1320 feet.

-80.104558,40.695168,Test Location,

Simulate driving from here
-80.104440, 40.704192

to here
-80.100696, 40.681948

If your 765T is like my 2 it will do it fine. If it is like all 3 zumo 660s I've had, it will continuously alert most of the way to the POI.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

Answers to reply questions

flaco wrote:

Check the folder in the 765T and see if you have more than one .gpi

When testing, I rename my master .gpi file to a .gpy file. I clear any other test files.

ghayman wrote:

Also make sure you don't have any speed alerts -- only distance alerts.

I did not have any speed alerts.

ghayman wrote:

Is it wise to use .gpx if you are doing a Beginner's Exercise? KIS

Gary, I understand. The first part of the exercise used EPE to create a one line .csv file without column headings and asked the beginner to look at the file using, say, Notepad to see what such a file looks like (only three columns). In this first part, what the beginner will do is get something within a mile of their home so they can quickly get an "alert" either driving or simulating. The next part was to get the beginner to create a one line TourGuide file using EPE and that is easier, seems to me, using a .gpx file. Further it will, very early in the game, orient a beginner to the difference betwee .csv and .gpx without overwhelming them with details.

gadgetguy2008 wrote:

I wonder if its a simulation bug. Try driving the route and see if you get the same results.

dobs108 wrote:

If you are actually driving you know if you are at a constant speed, but how do we know if simulator goes at a constant speed or stops and starts?

I did go drive by - indeed, back and forth several times to see if there was any difference. Do not understand the timing because it is not every x seconds (or such).

Further, tried setting the alert to continuous and it seemed the same. Set it back to single and got the same.

bear007 wrote:

To see if your 765T wotks the same as my 765Ts try the following. Put the single POI below in a csv file and compile it in manual mode with an alert distance of 1320 feet.

Tried this simulation. Was single POI (entry named Test Location) used POILoader in manual mode with 1320 feet. Got 5 bongs.

Interesting thing was that it strated me driving at 54 MPH in a 45 MPH zone and it was at about the same time as I got the first Bong that my speed as well as the speed limit was down at 40.

POI Test Result

jgermann wrote:
bear007 wrote:

To see if your 765T wotks the same as my 765Ts try the following. Put the single POI below in a csv file and compile it in manual mode with an alert distance of 1320 feet.

Tried this simulation. Was single POI (entry named Test Location) used POILoader in manual mode with 1320 feet. Got 5 bongs.

Interesting thing was that it strated me driving at 54 MPH in a 45 MPH zone and it was at about the same time as I got the first Bong that my speed as well as the speed limit was down at 40.

Yes the speed does go from 55 to 40 or 45 in that area. Your 765T is acting like my zumo but not like the 2 765Ts. So it seems your fighting the same problem I've never figured out on any of the 3 zumos I've had. If I ever find an answer I forward it on to you.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

Tone versus wav

Interesting difference is that when I add a .wav file to the POI, I get three occurances of the spoken alert rather than six bongs.

Slow down

your going to fast! grin

Its funny but you don't get the alerts the entire way to the alert POI . It stops as you get closer so there is only time for 3 when using the wav. When approaching the POI from the other direction it is a different pattern of multiple alerts. I forget exactly what it is.

There are many POI locations that have this problem. For the most part my Rest Stop file works great with 2 mile alert distance. Every so often I run across a Rest Stop that alerts 3-4 times and then stops. There is no pattern that I can figure out.

I do know that these same POIs don't have any problem if they are made into a TourGuide alert, one time and that's it.

I guess I just need to send this particular POI location to Garmin and let them figure it out but I just haven't don't it yet.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

Garmin Support Problem

I finally have the time to submit this problem and wouldn't you know it. I keep getting the following failure message when trying to submit the problem email to Garmin Support.

"There is a problem sending your email. Please try again later."

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

I have a redlight file on my

I have a redlight file on my 265WT. I get the same alert several times as I travel to the intersection. This is normal. One about half mile, one about quarter mile and the last one at the intersection. If that is what you are getting, its normal. If you are getting different alerts all in a row, you may have a problem.

--
Tight lines

geographic trap - multiple alerts

In Winnipeg MB CA, we have a geographic situation where the main road (limited access and 80kmh) heads NE and then turns N. At the intersection where the main
road turns North there is a school zone with a camera
about 200m East. As the speed on the main road exceeds the school zone speed, the alert just keeps repeating until the car is proceeding directly North. I just ignore the warnings or sometimes mute the Nuvi - but it is annoying.

--
phlatlander

POI Loader guilty?

flaco wrote:

Check the folder in the 765T and see if you have more than one .gpi

I just did on my 775 and indeed, instead of just the normal poi.gpi file that contains my extras in the garmin folder, there is another xxx.poi file where xxx is the name of the PC folder where I collect the csv/gpx/bmp files before running poi.loader.
Somehow, one of the releases of poi.loader decided to use that name instead of poi.gpi, resulting in keeping the extras that were in it in addition to the new extras now in this new xxx.gpi file. Removing the poi.gpi file solved the problem.

this was started in 2.6.0

jale wrote:
flaco wrote:

Check the folder in the 765T and see if you have more than one .gpi

I just did on my 775 and indeed, instead of just the normal poi.gpi file that contains my extras in the garmin folder, there is another xxx.poi file where xxx is the name of the PC folder where I collect the csv/gpx/bmp files before running poi.loader.

Beginning with version 2.6.0 Garmin defaulted he name of the GPI file to that of the input folder. You are given the opportunity to change the name of the GPI file every time you run POI loader.

--
Illiterate? Write for free help.

Yes....But

version 2.7.0 of poi loader created more problems. Some of that is not asking to delete duplicate files and the incorrect naming convention of "xxx.poi".
More on the issues are here.
http://www.poi-factory.com/node/34164

Box Car wrote:
jale wrote:
flaco wrote:

Check the folder in the 765T and see if you have more than one .gpi

I just did on my 775 and indeed, instead of just the normal poi.gpi file that contains my extras in the garmin folder, there is another xxx.poi file where xxx is the name of the PC folder where I collect the csv/gpx/bmp files before running poi.loader.

Beginning with version 2.6.0 Garmin defaulted he name of the GPI file to that of the input folder. You are given the opportunity to change the name of the GPI file every time you run POI loader.

--
Nuvi 2460LMT.

Back to the point

The multiple alerts in the 1/4 mile as Jgermann noticed act like a speed alert. I have done this test confirming no other gpi files loaded in the GPS or the SD card on 3 different GPSs, using multiple versions of POILoader.

I have been back and forth with Garmin about this and am waiting their next response. I have asked them to do the same test on a zumo 660 because I have had 3 that it failed on.

If I ever get an answer worth reporting I'll post it here.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

Custom POIs

@Jgermann,

Just an update. Garmin Customer Support has been responding telling me they don't usually investigate custom poi problems ... but ... I finally got them to agree to some testing of the Test Location I posted above.

I had to download the latest POILoader v2.7.0.0 and compile the csv with that version to satisfy them first.

I sent them the compiled gpi so they didn't have to compile the file, the single POI csv file and the START and FINISH locations where they can simulate driving from and to. They were going to test this on multiple GPSs. Its been a few days. Hopefully I get an answer soon since I'm laeving on vacation for 10 days Saturday morning.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

@bear007

Thanks for that work.

I had conbtacted Garmin with the problem but they have not responded. Your efforts may help us understand what is going on.

on vacation

From cell phone

Garmin confirmed my alert problem. They are waiting for my garmindevice.xml file when I return.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

Interesting

bear007 wrote:

From cell phone

Garmin confirmed my alert problem. They are waiting for my garmindevice.xml file when I return.

Wonder what the .xml file will tell them.

XML file

@jgermann,

I don't know. It seems to me that if they are able to reproduce the problem with the file and POIs I sent them on multiple units that they could just use their own xml files. BUT, who cares. Its painless to me so I sent it to them a little bit ago.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

Still no Answer from Garmin

Just a quick update on multiple alert problems with some locations.

Garmin Product Support answered my request for an update today saying that this problem still has no solution. They will try to get some more information about its status to send me. They told me 6 months ago that they were able to reproduce the problem with the test setup I sent them on a few different models so the problem was being sent up the ladder.

I'll bug them again in a few more months. Funny thing is, I like closure, whatever the outcome.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

ditto

bear007 wrote:

I have Along the route POIs that work absolutely fine in both my 765Ts but constantly alerts on the zumo 660. I have other alerts that give multiple alerts on the 765Ts but wotk fine on the zumo.

I think you should just pick a different street a mile away and retest.

It seems like the GPS at that location gets busy for whatever reason, forgets it has signaled the alert and keeps interrupting whatever it is busy doing to signal the alert again. Its like when your playing with the "Where To? Favorites" while an alert is active. When you exit your Favorites the alert always sounds again.

The closest POI to home that always signals multiple times on the zumo and doesn't on either 765T. It has the exact same problem in simulation mode or while driving. I can simulate it or drive it on both 765Ts and get just the single alert. All 3 GPSs have the same "single tone" setting.

So I don't think its your problem, I think its Garmin's problem. Certain GPSs with certain firmware and maps at certain locations just don't work well together. Post your POI coordinates and I'll try and simulate it on a 765T here.

To see if your 765T wotks the same as my 765Ts try the following. Put the single POI below in a csv file and compile it in manual mode with an alert distance of 1320 feet.

-80.104558,40.695168,Test Location,

Simulate driving from here
-80.104440, 40.704192

to here
-80.100696, 40.681948

If your 765T is like my 2 it will do it fine. If it is like all 3 zumo 660s I've had, it will continuously alert most of the way to the POI.

The same thing happen to me in the 2460, on a recent trip to Miami on Alligator Alley it kept announcing the last Rest Area over and over again I had to turn it off and back on again to get Jack to shut up, weird it only did it on the southbound leg of the trip going northbound by the same rest area it only gave one announcement.

--
Garmin 38 - Magellan Gold - Garmin Yellow eTrex - Nuvi 260 - Nuvi 2460LMT - Google Nexus 7 - Toyota Entune NAV

Different from different directions

Whatever it is, I get it on certain POIs in every file that I have alerts turned on. The example in my test above will give me 5 bongs driving south and 3, I think, driving north. Other POIs will have 2 or 3 alerts in one direction and just one in the other. So I agree, the problem is directional.

--
Harley BOOM GTS, Zumo 665, (2) Nuvi 765Ts, 1450LMT, 1350LM & others | 2019 Harley Ultra Limited Shrine - Peace Officer Dark Blue

multiple alerts

I get multiple alerts - on purpose.

I use the csv files from poi-factory, and also from trapster.

Every camera should get two alerts...doesn't bother me.

Howard