no sound after web update 265wt


I recently installed the garmin web updater & downloaded the most recent updates. Since then the unit takes a LOT longer when you turn it on and I have no sound at all. I tried the toll free number but the wait time was so long and an e-mail says I'll get a reply within three days, so I thought maybe someone else has had this problem. By the way I have already tried a factory reset & no luck. Any help would be appreciated.

1.On where to screen touch

1.On where to screen touch volume at bottom and make sure no check mark in mute.
2.Tools,settings,language.Make sure you have something under voice,keyboard and text.
3.Last resort touch voice and select another one then go back after boot up and put back the old voice.

Charlie. Nuvi 265 WT and Nuvi 2597 LMT. Android Here WeGo - Offline Maps & GPS.

Same Problem


I'm having the same problem. What caused it in my case was the update of bluetooth firmware from 1.65 to 1.70. It killed the bluetooth, long lag to boot up, and no voice guidance anymore.

I have 6.10 firware, and the bluetooth firmware doesn't even show up anymore.

Any luck with Garmin?

Besides the Firmware update,

Besides the Firmware update, have you tried to UPDATE the voices?

Please give it a try.

Street Pilot C340, nuvi 265WT, Mio Moov 300, nuvi 255W, Navigon 2100 (Retired)


This has happened to me before. Just make sure you have a voice selected in your settings. Updates can wipe your settings out sometimes.

Sometimes I have to push the turn on slide and hold it in to the left for several seconds to reset something after an update. This helps the boot up speed after an update.

Mary, Nuvi 2450, Garmin Viago, Honda Navigation, Nuvi 750 (gave to son)

garmin lost audio

After 3 unanswered e-mails to garmin, I finally decided to wait it out over the phone. After waiting about 45 minutes I got tech support which had me try a couple of things, neither of which worked. Since I was still under warranty I returned the unit & got a replacement in a little over a week. I WON'T be downloading any more software updates.

No problems here

Granted I have the 265t but I'm having no problems with version 6.10.

I have had my 265 for over a

I have had my 265 for over a year and have downloaded every update that has came out including 6.10 with no problems.

Charlie. Nuvi 265 WT and Nuvi 2597 LMT. Android Here WeGo - Offline Maps & GPS.