Model C330

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Before he does anything else, he should connect his unit to his computer, go into Mapsource and retrieve all of the favorites and back them up on his computer and on removeable media.

He should have done this long ago - what will he do if the thing is stolen or breaks?

And, while I'm sure it was just an error, there is no place in this post for the term 'Tom Tom'.

You mean Garmin c330 streetpilot not Garmin Tom Tom model C330.I have never lost any favorites by using webupdater but do remember the note you refer to.If he has Mapsource and wants to play it safe.

1.Hook gps up to computer using usb connection.
2.Bring up Mapsource and click on Transfer then receive from device.
3.All the favorites will now be showing.Leave the screen up and showing.
4.Run Webupdater and complete the updates.
5.Check unit after updating for favorites.If like my old c340 you don't have to unhooked from computer.
6.If favorites are missing just go back to Mapsource screen and select transfer then send to device.
7.Before closing out favorites save a copy as a gpx file in case you may need it later.
8.You can not access the drive for the c330 but you can open up the file in Mapsource and using transfer send copy to the gps for any future problems that may cause you to lose the favorites.

How stupid of me not to call it by it's right name...Sorry! I do appreciate the replies. I will let him know what he should do.

Thanks!

I have a Garmin c340. Bought it about 4 years ago. Part of the reason i didnt buy the c330 was because it had a very small storage space. I think I read on here that it couldnt even hold all of the new map update on it. Also, it wont show up as a drive when hooked up via USB. Can only add rather crude csv files. So, be careful not to load too many POIs. It will alert you thusly. A very basic unit. BTW, I cant imagine going more than a couple years without a map update, but due to its age, and cost of a map it may not be worth.