nuMaps CN NA NT 2010.20

Check with your Internet service provider.

Some limit the number of bytes during certain hours or a total for the day. This is usually on older systems in rural areas, but not always.

When you download the Map update, there is also a small app that downloads to your download location that will resume your download where you left off.

It is not my ISP because I tried at 7:00 am CDT on Sunday and did not get as far as I did last night - after I had downloaded a bunch from other sites earlier in the day.

I've been using the webloc with no success. Back to the "Resume Download" webloc - I have tried with Leech, but all that does is to get me a new copy of the webloc.

Also, when I use the "Resume webloc" it does not pick up from where I left off - it tells me that a download is in progress and that I can close the latest window - even if there is no other window open. I have tried my computer (eMac) and my wife's (MacBook). Same result.

It would be nice if I could discover what was terminating the download. The ISP, Garmin, the computer or the web browser. I doubt that is the web browser because I have used Safari and Firefox on my computer and Firefox on my wife's. That would also eliminate something to do with the operating system. My daughter has a different ISP and I will try them later today. My feeling - for which I have no objective support - is that Garmin is canceling the download. I doubt that it is timing out because I've checked Little Snitch as soon as I suspect a problem and I get the 'terminated' note.

I am at my wit's end and am very discouraged.

Thanks

Do you know anyone with a PC maybe you could get it done that way? I have had no problems on either my desktop or laptop PC's using IE8. Sounds like your connection is timing out and terminating the download.

Downloaded using Fire Fox, no problems here

Don't be so quick to dismiss the ISP. Many have put blocks and limits on file size downloads that are hidden from the user. Comcast was recently heavily fined by the FCC for blocking access to sites using the Torrent transfer protocols. They would keep issuing resets to the server and abort the d/l because "it consumed too much network capacity" and "the sites were for sharing pirated works." The FCC said essentially "It's not your call to decide what sites can be accessed."

Your ISP may have a limit on the amount of data that can be received from a site in a specific period of time. This cuts down on the videos but also hurts sites like Garmin with massive file downloads.

I have a wireless IP who do limit the bandwidth available to an individual user. I've had the same experience where the download comes in at a nice speed at first but as time goes on it gets slower and slower and stops. This is done to make an equitable distribution to all customers. So I called them (several times) and explained my problem nicely to them and they responded with why they did this. OK they siad they would open up the bandwidth to me for a while. The 2009 map took over 7 hours, the 2010.1 took about 4 hours and this last one took 2 1/2 hours. Each time I called and talked to the Tech and he helped me. I think I could have gotten the last one a lot faster if the tech who knew how to open the pipeline even more had been working. The moral of this long post is I've been there and I think a call to your IP Tech is in order. I can't be Garmin or everyone would have the same problem and they don't.

My daughter has AT&T (I have Comcast, for the moment), so I qualified her computer and started the download. We bypassed Download Manager and it downloaded all afternoon (FireFox). About a half hour ago it finished, and the file vanished. It is not on the computer because the disk stats remain the same. I've mentioned Little Snitch. I disabled that and there was no change. It wasn't on my wife's computer, nor my daughter's, anyway.

I don't really suspect Garmin because their other software works surprisingly well. Truly, Comcast is my favorite suspect, too. I am about to switch to AT&T because of the bandwidth limits.

I haven't had a download vanish like that in years, but it used to happen all the time.

I dunno.

I'll keep you informed

Thanks

After the download, I had to wait an awfully long time for the file to self-extract. No windows popped up to show activity. I could hear the hard drive running, so I knew something was happening. Eventually a window appeared and then it took quite awhile to delete the old map and install the new one.

I think patience is the key to getting things to work right.

I couldn't find my first downloaded map, but mapsource did. Download Mapsource and see if it finds it. If it does, then start the process over and the program will ask if you want to download again. Say no and it should go to the next step - installation to the GPS.

I have Comcast and never have had the problem you are having on any map update to date. Have you tried using the download manager? I noticed you said "We bypassed Download Manager".

.

If using Microsoft Vista and its default User Accountability Control setting, disable UAC before running the big Garmin 2GB map update file and there won't be that long delay. After installation, you can reenable UAC as I did--or follow other's suggestions of disabling it permanently.

Good point. Also if Mapsource found the new maps then the downloaded file is probably in C:\Garmin and possibly in a folder with a name like "CNNANT10"

CraigW

Just curious and I'm not trying to be difficult and I appreciate you trying to help, but you do know this is a Mac specific forum on POI factory?

You mention virus's, antimalware, "My Documents" folder, Vista & UAC, none of which us Mac users have on our computers.

Darn, I missed it again. Ignore all I've said in this thread. I'd delete my posts if I could. Thanks for the pointer.

If you watch the process there is a screen that appears and says "click here to bypass download manager and download normally" - through the browser.

The first download completed and then disappeared. So we started over, using Firefox's regular download - it ran for another four hours (this is on ATT DSL) and completed. It did not disappear this time and was copied onto a large flash drive I have. I then burned the dmg ti a DVD. I mounted the dmg and copied the contents to a hard drive and then burned -that- to a DVD.

I used the second DVD to perform the installation which took about an hour and a half.

DONE!

Hurray (if, as a non-Mac person, I'm allowed to say this here )

I have downloaded my new map to my 765T it take 5 hours it gave my an error the first time then I did it again and that was it. I downloaded it on my laptop all I did was changed my hard drive time so when the screen saver comes on it don't turn the hard drive off and stop the download.