Is Navteq Slow, or What?

 

Below is an email that I received from Navteq when I submitted a POI correction. Note the dates of when the form was submitted for the correction and the date they sent the email.

NAVTEQ has Resolved Your Map Report‏
From: NAVTEQ (do.not.reply@navteq.com)
Sent: Tue 1/13/09 11:25 AM
To: deleted by me

Dear Map Reporter,
Thank you for your recent Map Report.

We are pleased to inform you that we have completed our investigation.

Summary of your Map Report: NAVTEQ Map Report number: NVTQ000000701375
SUBMITTED: 4, Oct 2007 07:40:45
DESCRIPTION: POI is missing. Category should be Fuel/Truck Stop

RESOLUTION: Database Updated - POI

DETAILS: After phone verification, Flynn's Truck Stop has been updated in the NAVTEQ database.

We always welcome NAVTEQ Map feedback. Thank you for your help in making NAVTEQ Maps the highest quality most accurate maps available.

NAVTEQ delivers regularly scheduled map updates to online, navigation device and system manufacturer customers. Each of these online, navigation device and system manufacturers then release updated NAVTEQ maps within their product plans. If you are interested in acquiring the latest map update for your online, navigation device or system, please contact the manufacturer or go to http://www.navteq.com/store for map update availability.

Thank you again for being a Map Reporter.

Regards,
NAVTEQ Map Reporter Team

NAVTEQ Map Reporter. Point. Click.

Report.http://mapreporter.navteq.com

Edit: And all they did was pick up the phone and call!

--
America Moves By Truck --- Streetpilot 7200 & OOIDA --- www.accutracking.com userid= poifactory password= guest; "Don't gamble; take all your savings and buy some good stock and hold it till it goes up, then sell it. If it don't go up, don't buy it."

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Haha! October 2007 to

Haha! October 2007 to January 2009! Good thing I didn't need to go to Flynn's Truck Stop in all that time!

You had a better result than me

When I submitted corrections in November 2007 I received an e-mail from NavTeq a couple months later stating their investigation resulted in no changes needing to be made in their database.
I submitted a road that I take daily whose speed limit is 45mph but it is not listed on Navteq's maps and my Nuvi thinks I am off-roading when I am driving on it.
I am not planning on submitting changes again, I don't like wasting my time.

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DrewDT wrote:

I am not planning on submitting changes again, I don't like wasting my time.

I don't send any more corrections either. I wish there were a way I could delete all of the POI's that are included in my gps. I find them almost totally useless.

--
America Moves By Truck --- Streetpilot 7200 & OOIDA --- www.accutracking.com userid= poifactory password= guest; "Don't gamble; take all your savings and buy some good stock and hold it till it goes up, then sell it. If it don't go up, don't buy it."