Screen shots

See page 44 of the owners manual which you can download from Garmin at: Garmin's 660 Owner's Manual

RT

Thanks. Last thing you look at is the manual.

Wow!! Page 44!
I wish I had an Owner's Manual like that. I wonder if the nuvi 660 manual would have any useful info for the nuvi 2xx series. I think I'll check it out.

I don't use the screen shot often, but after an airplane trip, the max speed read 978, I wanted a screen shot. Anyway, the end result is a snapshot of the trip data screen with all the info blank. This happened somewhere along the way from update 5.50 to at least 5.70 and is still this way after updating to v6.00
Anyone else experience this?

It does it with V5.4. as well - I never upgraded my C510, so as not to lose the TTS.

Are you sure it ever worked?

Do the Nüvi 7xx manuals help at all? From what I've seen of their POI handling (and their physical appearance), they seem to have a surprising amount in common.

Have a C530 (sfwr ver. 6.00). I found that when I do a screen shot of the speed/time/max speed screen, the values are all blank. Other screen shots all appear correctly.

Any confirmation on this???

I just played with mine and it does the same thing, nothing in the blocks at all. think i will email garmin on that and see why.

Thanks for the confirmation. Will be interested to hear what Garmin has to say.

Maybe it only happens in Florida.

You may recall viewing some of them, when I was experimenting with a "TourGuide" file project a while back. I recently took them off the website and deleted them, except for one, properties say Mar 2007. So, it was working prior to that. I just can't recall which version was being used at the time.

A letter campaign to Garmin is in order for sure.

I know. Florida is strange, sent the email to them and probably wont hear anything till after the holidays, will keep you posted

Got the answer for the screen shots, for some reason i dont believe them, this is from the email i got back.

"Sounds like the unit is working to standard. That is all the unit is
supposed to display"

Thank you for contacting Garmin International,

That's not right...or even correct

here's a site with a bunch of screen shots...even trip data.

http://gpsinformation.info/550/550.html

http://gpsinformation.us/c320/Garmin%20StreetPilot%20c320%20...

I just sent another email to tech support, I also included that first link.

I dont think it is right, i think that dude just wanted to get the email off his desk, will keep checking to see what you found out.

Got a reply, which I ..... well form your own opinion.

Thank you for contacting Garmin International,

In response to your question, I would suggest downloading the webupdater in which to correct this problem. If you have already done so, we would need to bring in the unit for a repair. If you have registered your unit please provide the serial number, if you have not registered your unit go ahead and do so. Once that has been completed we would be able to complete a repair order for you. Hopefully this information suffices, if you have any further questions do not hesitate to contact me.

With Best Regards,

T L
Product Support Specialist
2nd Shift Automotive Team
Garmin International

**I didn't send the email via the garmin site, therefore they didn't have my serial number etc. and registration info.

Sent another email, so now wait and see.

Talked to a tech person in Garmin today and this is what he told me. i dont have the email yet but a phone con with him went like this,
He had a 530 and he tried it, one worked and he seen the numbers in the screen shot, then we talked about the firmware version etc and then he tried another unit, it didnt work, so he told me that he was going to have to go the enginneers and discuss that with them and he would send me a email telling me what they told him, I told him that i had the latest version of firmware and talked for a few min then he tried yet another one, and it didnt work so they are checking into it, one out of 3 arent bad i guess, may have to wait for a update on the fimware before it all comes to light,

jerry

In my return email last night, I suggested that they try it with some they have in the shop. I also said I was in contact with at least two 530 owners and a 510 owner and we all have the same results using the screen shot.

I haven't heard back from Thomas yet.
I really don't mind much about the screen shot..but I'd like to have a picture of my max speed of 976 mph. Then I can reset it and use it for something useful..lol.

And what A/C were you on that you had a max speed of 976 mph?

My best is 545 mph on a B737-400.

..978

I don't remember the specific A/C model. Our speed wasn't actually 978 (or 6 even), we were caught in a storm and reception was in and out, during one of the out then back in periods the gpsr registered 978.
Our max speed on the return trip with much better weather was 567.

Oh, got a response from the email I sent last night.

Thank you for contacting Garmin International,

In response to your question and issue, we have never heard of this issue with the C550, we would need to bring in the unit for a repair.
If you could reply to this email and provide your Serial Number, Name and Address I would be happy to assist you.

With Best Regards,

Thomas L
Product Support Specialist
2nd Shift Automotive Team
Garmin International

Maybe adcusnret's rep and mine should talk.

Just got back from a trip to Northen Georgia, and that guy in c/s told me he would send a email to me telling me what the engineers said and nothing, so i guess monday will get back on the phone witht them and this time get his email address and full name .. not just JOE,

Not just the "We would have to bring your unit in."

Finally got thru to a supervisor at garmin and had to explain the whole screen shot thing to him, the deal is according to him is it will take a software update to correct the problem, He took all the info and told me he would submit the problem to the parties conserned for the next update.

Thanks for the extra effort. Their update schedule seems random and hopefully it will be in the next cycle.

glad you were able to contact someone that will work on getting it fixed for us....

It works on the nuvi 680 for taking a shot of the screen with all the info. So it seems to me that a software update may be in order.

http://photos-928.ll.facebook.com/photos-ll-sctm/v153/160/28...

FYI - My nuvi 680 Software rev is 4.20

The 660 manual says to "quickly" press and release the power button, and it would be saved in the Nuvi file. Which file? What is "quickly"? Like the shutter button on a camera? I have to press and hold mine for the unit to even come on.

When you hook up your 660 to the computer, you'll see a "screenshot" folder and that's where they'll be. Just drag-n-drop to wherever you want. It will tell you where it is saved.

Mine displays "Saved screenshot at < nuvi >:\Screenshot" after hitting the power button.

And, yes, hit the power button like a camera shutter release or like you would to get to the direct brightness/volume screen in "non-screen shot mode". You'll even get the "shuk-zzzzzz" shutter sound.

be good if Garmin also included a running time and date stamp to the Min. Max. Speed ect. screen. A screen shoot of this would be very useful in a dispute with a radar citation when you know your in the right.

I doubt a screen shot would be admissible in court as it only takes an instant to scrub off 10-20 miles an hour. I don't think the favor would fall your way over a dispute of a few seconds between your screen shot (which would be later) and the date/time the police radar records. For me, I use the power button to quickly adjust the brightness and volume, so I'd have to go to the settings and switch to screen shot mode pretty darned quickly.

Then, there's always the Photoshop thing and getting a lawyer to dispute that, if accused of modifying the screen shot, wouldn't be worth the cost of the ticket.

Plus, yikes, what if you had a max speed MUCH higher than any US legal speed limit, like the guy here that did 160 in a Porsche Carrera? Might be hard to explain that one, especially if the speed is very recent and you can't use the "airplane defense". I know some sport bike types that have been busted with video cameras mounted on their tanks where the speedometer was visible in frame.

Just updated to V6.1 and the problem is still there.

Maybe the next round.

Dang.. wonder how long it takes to get something done at garmin.

It was early Feb. 2007 when we discovered the nuvi 350/360 linebreak problem, came up with the <br> workaround, and notified Garmin of the problem. Here it is almost 13 months and multiple updates later ... still no fix. Garmin must have considered our workaround as a permanent fix!

RT

Dang, I didn't even realize that it was a "bug", but rather just a different format that they decided to use with these models (which was stupid, but...). I hope that they don't change it at this point, cause all my POIs will be screwed up.

Garmin didn't know the problem existed; and, in fact, didn't believe it until they tried it themselves. As far as them changing it now, doesn't appear you have to worry. If they do, just run the POIs through POI Verifier again.

RT

Well 6.20 did not fix the problem.

Update 6.4 (May 5, 2008)for C5xx, still did not fix the problem of the screen capture.

Altho I got a 650 now, still have my 530 and looking at both of them on my desk, sure wish they would fix that, I took some screen shots with the nuvi and when i got back home it was kinda nice to see how the trip to there and then one when i got back and compared the difference, ( drove faster comeing home) and took some shots when i was way up in the NC mountains and it was fun to look at the actual points of the trip cause the roads werent there, it had me out in a open field, lol,.

Has anybody experienced this screen shot problem with a nuvi 350?

From what is being said, the only one I know of that has a problem is the 530 If you have the screen shot mode on yours try it, and see what happens.

mine works fine, perfect screen shot

Summermug, you wrote...

Update 6.4 (May 5, 2008)for C5xx, still did not fix the problem of the screen capture...

I have a C530 but I don't see any upgrade for its software on this Garmin site:

https://buy.garmin.com/shop/store/downloadsUpdates.jsp?produ...

Is 6.4 only for certain C5xx models? Or am I looking at an incorrect site at Garmin?

http://www8.garmin.com/support/collection.jsp?product=010-00...

I used WebUpdater to download the file. About once a month I connect through WebUpdater to see what's new.

It can be found at: http://www8.garmin.com/products/webupdater/

Update 6.5 for C5xx, still did not fix the problem of the screen capture.

Summermug Looks like they sure are dragging their feet on this one dont it?

1. They were made aware of the problem.
2. It did work at one time.
3. The product is no longer being manufactured.

Screen capture is not a feature that I use often but would like to see corrected.

In general, I find Garmin very customer oriented and I'm just being a pain in the posterior by not letting go...

I couldn't agree with you more.

Just downloaded 6.6 and it is still not fixed.

That may be a worthless adventure on trying to get that part fixed, anyway, upgraded to the 650 a while back and sold the 530 to my son in law for the cost of the mapupdate, he seems to be happy now.

We'll probably never see the trip data screenshot corrected for our units....since they are on the discontinued list.
https://buy.garmin.com/shop/shop.do?cID=164

As long as they keep everything else working, I'm 99% happy with it.