I have an older Nuvi 1300 that I noticed was not getting traffic updates like it used to. I had the same traffic receiver cable but nothing was working. So I contacted Garmin support to see if there was a way to reset the unit and get the traffic alerts working again. Being an older unit I was not expecting much success. Well I am pleased to say that Garmin did respond and gave me instructions on resetting the traffic data. Kind of like clearing your cookies in a web browser! Here is what they sent me.
Sometimes the traffic tables get corrupt and will keep you from getting traffic information.
Please use the following information to clear the traffic tables.
1. Connect your device to power using a compatible GTM traffic cable
2. Touch View Map
3. Touch Speed (if you are currently in a route, this may be changed to Arrival)
4. Touch and hold the middle of the MPH Speedometer
5. Touch Developer Info when the screen changes
6. Touch the down arrow
7. Touch GTM FM Table
8. Touch the menu button in the upper left corner
o Skip this step on some devices
9. Touch Reset
10. Touch Yes to confirm
Allow the device to receive FM traffic signal. This may take up to 20 minutes.
I can tell you this did work for me and my Garmin is working like it should again! Thank you Garmin support.
Just wanted to put this out here in case others run into the same issues.
Thanks Dave. That is very clear. Sometimes, if the traffic doesn't seem to be working, we conclude that the FM signal is weak. The step-by-step procedure makes sure the Garmin traffic is working like it should.
Your comment "traffic tables get corrupt" makes me wonder if this is
1. ...a distinct file that could be manually deleted
2. ...if it is a file that is automatically deleted when a map update occurs.
I've never had any issue with two nuvi 265W's, both of which were used for many years prior to becoming backup units.
and the detailed way to fix.
Basically the same thing I had to do on my Nuvi 51LM with GTM-36 traffic cable last year.
Perhaps that info could be added to a sticky in the FAQ under common problems. My 2689 stopped getting traffic and.. eventually, found similar instructions which fixed the problem. Not before I had semi-given up though and ordered a DS65.
Lost a few features by doing that but the larger screen makes up for some of my losses.
For many users here, and that really includes me, there's a fear in thinking of writing their first FAQ.
I finally decided it was easier to write a FAQ than getting prodded by jgermann yet again and found that even with a few drafts and some research, writing a FAQ isn't that much more complicated than writing an informational post on one of the forums here. It also is worth saying that the author of a FAQ can always revise their creation so the first-submitted submission doesn't have to be perfect.
If the creator of a potentially very useful forum message doesn't want to create the FAQ, then by all means, let's have someone else contact the creator asking if it's OK to use their info in a FAQ, and of course, give them credit for the original work.
Let's increase our team of FAQ creators. Go for it, someone:
If someone would like to post my original message, I give my permission. Again the information came direct from Garmin Support.
My GPS is working again and I also ordered a new traffic cable to have on hand to see if I get better reception.
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